- last post: 01.01.0001 12:00 AM PDT
I fix computers for family and friends on my side time, and this one is a big problem. The computer was working fine, but yesterday morning, the computer was completely taken over.
-Everytime someone logs in, IE comes up trying to load a page called Wizard Search
-ZoneAlarm (the computers protection) never loads up like it is supposed to
-After about 30 seconds, the computer crashes and restarts
At first, I thought it was a rouge spyware/hijack. I've tried system restoring, scanning the entire computer through safe mode, creating new accounts to bypass the problem, ran registry cleaners, uninstalled any new programs from the last month, ran virus/spyware/malware scanners, looked through MSCONFIG, and trashed all unnecessary files. None of this has solved the problem (although I did find and remove a high security virus and two Trojans).
I think the only way to get rid of this problem now is to wipe the drive and start over fresh. Does anyone have something I can try and solve the problem? Remember that I can only work in Safe mode, as anything else causes the computer to crash after loading.