- last post: 01.01.0001 12:00 AM PDT
i e-mailed support and this is what i got back execp the reference numbers are replaced with x
Hello Jeremiah,
quote
Thank you for writing Xbox Customer Support!
We are very sorry to hear you are having issues downloading this very popular content. We want to make sure you are prepared for the download. If you do not see the map pack available instantly, kindly restart the Xbox or Xbox 360 console, reconnect to Xbox Live, and load the game again.
Please verify that your account is set up for premium content, and that your credit card is associated with your account.
To allow premium content to be downloaded, go the link: Xbox 360: How to configure the content settings on an Xbox 360 console http://support.microsoft.com/kb/908212/. If you don’t have your Xbox Live account associated with a credit card, please refer to the link: Xbox 360: How to manage Xbox Live credit card payment options: http://support.microsoft.com/kb/908655, and follow these steps.
1. Load Halo 2.
2. Choose your profile.
3. Sign in to Xbox Live.
4. Select “Xbox Live” from the main menu.
5. Choose your appropriate profile on the “Choose Profile” screen.
6. Go to Content Download on the “Xbox Live” screen.
7. Select “Exit Halo 2”
8. At Xbox Live Sign-in, select the appropriate account.
9. Select Download (A) on the Blastacular Pack.
10. On the “Purchase Agreement” screen, select “Purchase” NOTE: $4.00 will be charged to the account in the US.
11. Downloading should begin.
To confirm the map pack downloaded successfully and can be used, follow these steps:
1. Select “Xbox Live” from the main menu.
2. Choose your appropriate profile on the “Choose Profile” screen.
3. Select “Create Party”
4. Go to “Game Setup”
5. Select “Change Map…”
6. Two maps should show at the bottom of the list, Desolation and Tombstone.
Once you have confirmed the two items, and still have not successfully downloaded the maps, please try later. Many users are successfully downloading the content, but due to the overwhelming demand, we would like to ask you to try again at a different time. If you are still unable to download the content after 24 hours, please write back or call us, and we will provide an additional update.
For further assistance, please don't hesitate to write back or call Xbox Phone Support at your earliest convenience, and we will be happy to help you.
Xbox Customer Support Hotline: 1-800-4MY-XBOX (1-800-469-9269)
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time
To expedite service, please provide Service Request Number XXXXXXXXXX when you call.
Thank you for visiting Xbox.com. If you need to reply to this e-mail, please reply ‘with history’ (include any previous e-mail) so we can expedite our service to you. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.
Sincerely,
Norman
Xbox Customer Care Team
end quote
i'm gonna try leaving my 360 off a few minutes what else is weird is the maps say purchased but microsoft only has a 1 dollar hold on my money which means the bank is only expecting a $1 charge from "microsoft online services"
the saga continues
[Edited on 04.20.2007 7:51 AM PDT]