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Subject: Step by Step 2 fix "purchase Failed" on 360
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  • 05.12.2007 2:06 PM PDT
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Is the purchase failed on our side or xbox / bungie side? How do I make a credit card primary card on billing.microsoft.com?

  • 05.12.2007 2:14 PM PDT

*sigh* That doesn't work for me, nothing works anymore! I downloaded this the first time with little problems but it just didn't turn out that way the second time around. I've resorted to just waiting it out, which i shouldn't have to do, BUNGIE!

  • 05.12.2007 2:16 PM PDT

Thanks it works but it looks like it take a dollar out of ur account anothere one because of PURCHASE AUTHORIZATION O_O;; i dont get it.. though.. I looked back at my credit card account and i saw that and i was like what the heck? I only have like 4 bucks in there i guess i am just going to need to put money in there later.. >.<;;

  • 05.12.2007 2:18 PM PDT
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I think I'm screwed. I tried to do the steps to download the maps, but when I go to the part where I choose credit card I want to use as primary, it says xbox live cant retrieve this information at this time.

  • 05.12.2007 5:17 PM PDT

Legend....................(wait for it)..........ary.

thanx jrock420 for taking exactly what i said a day or 2 ago, flaming me for it, then copying it and making your own thread, taking the credit.

haha, lovely

  • 05.12.2007 5:19 PM PDT
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Hmm I thought I had my credit card primary one changed to the one I want it to be, but it says

We were unable to transfer your services to the new payment method, because the balance on the original payment method is already being processed. Please try again in 24 hours.

What can I do? BTW I got that message when trying to do it on billing.microsoft.com.

  • 05.12.2007 5:28 PM PDT
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thank you so much JROCK for this. It actually worked for me. Nothing else has been and i was getting pissed, until I found this today. Worked like a charm and am glad somebody has some sense around here. Not naming any names *Cough* BUNGIE *Cough*.

  • 05.12.2007 6:48 PM PDT
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I cant download. Help me through AIM - Bone Crusher 800

IM me and help me!

  • 05.12.2007 7:28 PM PDT
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I cant afford the $50 right now i pay monthly this is bs

  • 05.12.2007 8:30 PM PDT
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thank u SOOOOOO much...after aimlessly searching on multiple forums online i couldn't find the solution to my problem. i have tried calling microsoft, e-mailing live support, and modifying my billing options online. but i did NOT think of this...stupid me. anyway, thanks a lot because it was claiming i had already dled the maps, i will not be re-charged, and when i would go to re-dl them it would say "purchase failed, please try again later" or something to that effect. once i added my CC info and changed my renewal option, it immediately let me dl the maps. thanks a lot cuz i don't know how else i could survive 'til the beta comes out w/o playing some halo 2 FFA =]

  • 05.12.2007 8:44 PM PDT

Give a man a fish, feed him for a day.
Teach a man to fish, feed him for a lifetime.
Teach a man religion, and he will starve to death praying for a fish.

My situation is a little different. I'm running on a one month card right now. When I singed up for XBL Silver, my dad put in his credit card number and all that stuff, and I thought it would just bill him at the end of the month or something. I don't have a solid XBL Gold account.....I tried the above steps as best as I could, but it still didn't work, any ideas??

  • 05.12.2007 10:17 PM PDT
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ok thanks ive purchased it and it has taken the money out from my credit card even been showed on xbox.com now but how do i download it, it says installment of content failed

can someone help me with this thanks.

  • 05.13.2007 12:41 AM PDT
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Oh my god, I think I'm in love. You rule man! After 3 weeks, I finally got 'em!

THANK YOU!

  • 05.13.2007 12:51 AM PDT

JRock, what you said does work. It worked for me but I figured it out just a few hours before you made the thread lol.

  • 05.13.2007 1:04 AM PDT
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god bless you kind sir now matchmaking time

  • 05.13.2007 11:00 AM PDT
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thanks jrock finnaly got the download you rock.

  • 05.13.2007 6:25 PM PDT

Greatest of all time

well what do you do if you cant download the old maps that are free on your 360

  • 05.13.2007 6:28 PM PDT
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wat if my dad's credit card is already on there but i wont let me download it

  • 05.16.2007 10:54 AM PDT

my problem I think is that I have an english credit card but I cant make the 360 realise that, anybody have any ideas how to fix it?

  • 05.16.2007 11:21 AM PDT
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It worked for me, thanks JROCK

  • 05.16.2007 11:49 AM PDT

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