- last post: 01.01.0001 12:00 AM PDT
I've spent a total of two hours on the phone with Microsoft tech support trying to fix my issue with Halo 2.
When I try to sign in to GFW Live, I get an error that reads
The profile could not be signed in to LIVE. There may be a network problem or the Windows Live ID service may not available.
Before I called, I tried the "solutions" on the gamesforwindows.com Live support page. (If you read them you'll discover that they aren't solutions.) The "solutions" it suggested were
Error: The profile could not be signed in to LIVE. There may be a network problem or the Windows Live ID service may not available.
There was a problem signing in using your Windows Live ID. Verify that your PC is connected to the Internet. To check your Windows Live ID, and go to http://account.live.com to verify that you can sign in to Windows Live. You can also try signing in to your account at www.xbox.com.
I checked my account at account.live.com, and I could sign in just fine. Afterwards, I called Microsoft, and spent two hours on the phone with them. After trying many different solutions, he asked me if I had a router. Naturally, I told him I had one, and he told me that was the problem. He said I could not sign in to Live with a private IP address, and that I would have to bypass my router. WHAT?! I know some of you guys have been getting it to work with routers. Do any of you mind trying to help me through this?
[Edited on 06.27.2007 2:00 PM PDT]