- last post: 01.01.0001 12:00 AM PDT
I'm assuming you have an internet connection, but after hooking up the router to the modem, you lose it. That's because your router needs the appropriate MAC address and IP address (matching the modem). you can easily wait on the phone for IT (call your router manufactuer .. ex/ linksys).
you can do it yourself. but you need to get some info first.
1. hook up the modem.. if you have a connection, get the ip adress.
2. hook up the router.
3. type in 192.168.1.1
4. type in Admin for username, and admin for password
5. find the section for the ip address, type it in.
6. find the MAC address, reset it (update it). save
7. if this doesn't work, sorry, i'm trying to go through all the steps in my head.
I'm not IT. so if it doesn't work, please call IT for the router.