- last post: 01.01.0001 12:00 AM PDT
Sorry, didn't know where to put this. By all means if a Mod wants to move it, be my guest. I got an error just doing my usual business on bungie.net (checking clans stats) when i got an error message. Usually, I just go do something else in hopes that it was just a temporary issue. But this time I went back in to check my stats and had the same thing happen. So, i decided to report the error via the email-link at the top of the error page. "Report Bug Here". So I did and sent the following:
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From: Jim *********
To: 'bnetbugs@microsoft.com'
(Please complete the following sentences.)
What I was doing was: Clicking the Games Tab when looking at my Clan Information.
What I expected to happen was: Seeing the list of Games my Clan had played.
What happened was: I got an error message that stated “Unknown Error: System.ArgumentNullException”
The date is: 11-24-04
The time and time zone is: 3:42 Eastern Standard Time
Additional information that may help is:
My gamertag is: r3d0g as is my bungie.net name.
The clan name is Team America FYA
Hope this helps!
-Jim ********
Thank you!
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I received back:
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From: Remote Mailer 32 [rmail32@microsoft.com]
To: Jim ********
We are sorry that you encountered a problem and want to get you the right solution as quickly as possible. Please understand that Bungie.net is the community site for Bungie Studios. We are NOT the official location for help or support with Bungie products. For issues involving any of our games you would do much better to contact the appropriate support options explained below:
Halo 2 - http://www.bungie.net/support
Halo PC - http://bungie.net/Games/HaloPC/page.aspx?section=FAQInfo& subsection=Supp
ort&page=1
Halo Mac - http://www.macsoftgames.com/products/halo/support/MacSoft-Hal o-Support.h
tml
Halo Xbox - http://www.xbox.com/en-us/support/default.htm
Myth - http://www.take2games.com/
Oni - http://www.take2games.com/
Also remember someone else may have had the same problem and the answer may already exist in the Bungie.net forums.
For the Bungie Store visit http://www.bungiestore.com/ or contact SunriseIdentity via email at contact-bungiestore@sunriseid.com.
We do want to get you back to gaming as quickly as possible. If you still need help with a Bungie.Net issue then please make sure that you provide detail about what is wrong so we can try and get it fixed for you. Please be patient and dont expect an immediate response. We cannot respond to every email especially those dealing with game secrets or suggestions.
Thanks for contacting Bungie
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Uhhhhhh. Ok. I guess I won't report the bug. Just trying to help. :-P
Maybe the bug email address should not be ''bnetbugs@microsoft.com'' ? i dunno. Just wanted to alert somebody. Again, sorry if this is in the wrong spot.