- a dumb cat
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- Exalted Heroic Member
You splattered a dumb cat
Posted by: Spartan018_X360
Posted by: a dumb cat
REGARDING THE SCRATCHED DISCS IN LIMITED EDITION:
What about the postage costs for shipping the discs back for replacement? Why has Microsoft refused to pay for our shipping costs? It is admitted by them that they had faulty cases manufactured and therefore the problem is NOT a result of the end user.
I spoke to Xbox customer support and they said they will NOT be sending any pre-paid shipping labels for the damaged discs, and therefore the consumer pays all shipping costs to get the discs back to Microsoft for replacement. What gives?
I know it is not Bungie's fault, nor is it necessarily Microsoft, but MS is the publisher and takes full responsibility for the quality of the product (particularly the casing the game discs came in). So whichever company manufactured the shoddy Limited Edition tins needs to own up to the mistake that was made.
If you know that it isnt Bungie's fault, why are you posting about it here? Just seems a little unrelated
Just trying to get the word out. If enough of us complain about this, Microsoft is bound to give us free shipping. If they do not, then I will never buy a Microsoft published game "in new condition" again. I can buy their games used, as I know none of the profits will go to Microsoft, and therefore I will not be breaking my own oath.
I am sorry that this is getting off-topic, but Sketch did discuss this in his FAQ; I just thought I would elaborate.
--dumb cat