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  • Subject: Halo 3 Service Record Not Updating
Subject: Halo 3 Service Record Not Updating
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Posted by: DEATHPIMP72
Anyone but Foman. He smells like cheese.

Posted by: IntrepidMerc420
Posted by: Recon Number 54
Posted by: IntrepidMerc420
And further, customers don't have to "be patient" or "bear with Bungie". The customer has no responsibilities here once they've paid for the product.

No they don't have to be patient or bear with anyone.

So, how's your approach working out for you?

Oh, and product is a physical object. Your game disk.

Stats and game records are (by most definitions) a service.


Spun circles around you in the last thread, I don't feel the need to kick a dead horse when it's down.

Next...
Hahaha, in the last thread you said "too long didn't read" to Recon's reply, and then said "if you're not going to apologize, I don't want to hear it." That's what you call "spinning circles" around somebody??

I'll let the presidential candidates know that "Too long didn't listen" is the way to win their upcoming debates. Thanks for the tips.

Seriously dude, I'm beginning to think that you're just trolling -- are you from SDF or something?

[Edited on 10.08.2007 2:06 PM PDT]

  • 10.08.2007 2:04 PM PDT
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Posted by: MAD BOOM
I posted a couple days ago to be patient for about a week before getting upset over the stats not updating and I will repeat it here in the "official" thread. When FOM came out for PS3 the exact same thing happened, stats were messed up for about a week. Then then they ironed out the bugs and stats worked great after than. So if stats are still not updated on Wed or Thursday then by all means start screaming your heads off. Till then just chill out.


This completely ignores detailed questions that have been asked:

1) Can we play in the meantime with THOSE stats being accurately reflected?

2) Can we expect the "missing days" to "show up" again at some point?

3) What are you, Bungie, doing RIGHT NOW to resolve this...where do things stand.

So again, just saying "it should work itself out" really doesn't put someone with those questions, at ease...at all.

Then again, it's fair for you to say "give it a week"...but we're at a week in some cases, and even in your scenario...we're at 5 days. We're splitting hairs here. 5 or 7 days matters not...it's gone on too long with no word.

  • 10.08.2007 2:05 PM PDT
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This post is 100% posted!

mine havent updated since october 4th
its so aggrivating
FURIOUS!!! lol

  • 10.08.2007 2:05 PM PDT
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Posted by: x Foman123 x
Posted by: IntrepidMerc420
Posted by: Recon Number 54
Posted by: IntrepidMerc420
And further, customers don't have to "be patient" or "bear with Bungie". The customer has no responsibilities here once they've paid for the product.

No they don't have to be patient or bear with anyone.

So, how's your approach working out for you?

Oh, and product is a physical object. Your game disk.

Stats and game records are (by most definitions) a service.


Spun circles around you in the last thread, I don't feel the need to kick a dead horse when it's down.

Next...
Hahaha, in the last thread you said "too long didn't read" to Recon's reply. That's what you call "spinning circles" around somebody??

I'll let the presidential candidates know that "Too long didn't listen" is the way to win their upcoming debates. Thanks for the tips.


I know this may SHOCK you, but in that thread, there's more than one post by me. Referring to only the last one implies reading comprehension problems. It's still up there...let's see how long it takes you to figure out how to read it.

Again- This little viva la resistance here is just a joke. There's no way to defend bungie here...this is a terrible bungle they've made. Obviously, they only benefited from MS's cattle prod being stuck in them 10 times a day. They needed the personal motivation...

[Edited on 10.08.2007 2:07 PM PDT]

  • 10.08.2007 2:06 PM PDT
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Posted by: XxStormChaserxX
mine havent updated since october 4th
its so aggrivating
FURIOUS!!! lol


If ...so many of you don't care about the stats:

1) Why are you here?

2) Why bother even implementing the stats if the mods, and active users here don't care about them anyway?

Once again-

Person A- Stats recorded all 100% accurately.

Person B- Missing 4 days of stats.

Person A and B bought the same product and were offered the same services. You cannot have varying levels of functionality here. Not with ANY product.

I know some people here aren't even members of the United States, but this is the way business operates here.

This is getting ridiculous...

[Edited on 10.08.2007 2:09 PM PDT]

  • 10.08.2007 2:08 PM PDT

J Garcia

I have had the exact same problem. I didn't take the time to read every post in the previous 15 pages, but if the problem is being addressed, or if it does have something to do with the sheer number of people who play, I don't know. But so far, last weekend I played many games and the stats that don't seem to be updating include:
>My Legendary Achievement doesn't appear in the top right of my Service Record nest to my Officer Pin and other Medals.
>My games are being updated in my recent games history, but the problem lies within my CAREER STATS. Only 61 out of my 103 Matchmade games show up in My Career Stats.

Everything else is fine. I assume that in time the stats for Career Stats will get fixed, but if anyone has an idea as how to fix the fact that my Legendary Achievment doesn't show up on my Service Record page, I'd appreciate the help.

I agree with whoever posted about BUNGIE.net being overwhelmed with too many people playing online and all the stats trying to load at the same time. I guess I'll just wait and see. If anything has come up addressing the issue, please post in the forum.

  • 10.08.2007 2:08 PM PDT

I work here: Sound Devices, LLC. We make bad-ass field audio gear, and you think that's awesome. My messy desk (With work-related items on the computer screen).

One does not simply grenade jump into Mordor...

Posted by: IntrepidMerc420
Perhaps data entry professionals should not assume that their explanations are above actors, doctors, lawyers, rocket scientists. I mean, come on...clearly, there are some of us on this forum who have more responsibility and more demanding careers than a person who works in data entry for Wal-Mart or somewhere. So, I understood your explanation up top just fine...if anything, it's too simple. I want to hear whatever they have to say...even if they think I'm too dumb to understand it, simply because I don't work in data entry.

I've never heard of "data entry" being the field of brilliance before.
That's what's funny though, is that you didn't understand: I never said anything about data entry. data entry is like what secretaries do. I'm not trying to imply that you (Or anyone else) is stupid, or that people who have knowledge/experience with web development are in any way more important than anyone else. That's a straw man that you erected.

  • 10.08.2007 2:08 PM PDT
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Can you give us an ETA as far as when this problem will be fixed?

  • 10.08.2007 2:09 PM PDT
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Destinypedia - The Wiki for Bungie's Destiny
Posted by: DEATHPIMP72
Anyone but Foman. He smells like cheese.

Posted by: IntrepidMerc420
I know this may SHOCK you, but in that thread, there's more than one post by me. Referring to only the last one implies reading comprehension problems. It's still up there...let's see how long it takes you to figure out how to read it.
Lol, you're a silly, hyper little guy, aren't you?

I'm not the one who refuses to read anything that's more than a paragraph or two long, and blows out hot air about how he doesn't want to hear anything that's not an apology. Sorry dude, but I have a pretty big shock to deliver to you: you don't "spin circles" around somebody just because you said you did.

  • 10.08.2007 2:10 PM PDT
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Posted by: AnalogWeapon
Posted by: IntrepidMerc420
Perhaps data entry professionals should not assume that their explanations are above actors, doctors, lawyers, rocket scientists. I mean, come on...clearly, there are some of us on this forum who have more responsibility and more demanding careers than a person who works in data entry for Wal-Mart or somewhere. So, I understood your explanation up top just fine...if anything, it's too simple. I want to hear whatever they have to say...even if they think I'm too dumb to understand it, simply because I don't work in data entry.

I've never heard of "data entry" being the field of brilliance before.
That's what's funny though, is that you didn't understand: I never said anything about data entry. data entry is like what secretaries do. I'm not trying to imply that you (Or anyone else) is stupid, or that people who have knowledge/experience with web development are in any way more important than anyone else. That's a straw man that you erected.


You cited the complications of this issue as being too complicated for the users here to comprehend as the reason Bungle is not making statements on where things stand and what to expect.

What I'm telling you is that this is a slap in the face to anyone who's trying to get the problem resolved here. That's what I was saying- Don't assume that you're not already talking to people who are over educated and overly intelligent for that field. Some of us here, would not have a problem comprehending an explanation behind this.

And again, I'm just going into that out of fairness...it's not even the issue. Nothing that anyone is asking for out of an explanation would require an explanation of web development OR data entry.

"We're aware of the issue and we're working on it. We understand that there are "gaps" in data, but assure you that this does not lead us to believe that this data is gone forever. We understand it may seem that way but please...continue playing while we work on things on our end".

Sorry dude...my 7 year old nephew could comprehend that and I don't think he's ever even been on the web.

  • 10.08.2007 2:14 PM PDT

One equal temper of heroic hearts...

Posted by: Nadrojj
Calm down guys the stats will be back up, until then go veto slayer on Isolation only to end up Shotty Snipes on narrows kthxbye.


lol. every chance i get.

i'm just glad my service record on the game stays updated. I honestly don't remember taking the time to log into bungie.net to look up some random noob i just schooled when i can do it ingame while simultaneously preparing for my next match. talk about streamlined.

  • 10.08.2007 2:15 PM PDT
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Hmm...Ok, so my games that I've played today have updated, as have my achievments/medals, but my games from the last few days haven't shown up yet. I guess that's better than nothing, though :o/

  • 10.08.2007 2:16 PM PDT
Subject: ACHIEVEMENTS NOT SHOWING UP
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ok ive already got a triple kill before but i never got the ach. but in my last game i got a TK and an OK, but no achieve? WTH? Bungie plz help

  • 10.08.2007 2:18 PM PDT
Subject: Halo 3 Service Record Not Updating
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Posted by: Chumble Spuzzz
Posted by: Nadrojj
Calm down guys the stats will be back up, until then go veto slayer on Isolation only to end up Shotty Snipes on narrows kthxbye.


lol. every chance i get.

i'm just glad my service record on the game stays updated. I honestly don't remember taking the time to log into bungie.net to look up some random noob i just schooled when i can do it ingame while simultaneously preparing for my next match. talk about streamlined.


Here's another valid point:

Bungle, you claim to be so overloaded by data and cite that as the problem. Ok, so how about when you have a guy like this, who doesn't care about his stats nor even looks at his Bungie.net profile, you don't record his stats. Would lighten your load and enable you to provide those of us who actually care about the features that seperate this game from being "just every other FPS on the market", with reliable service.

That makes more sense than this doesn't it?

  • 10.08.2007 2:19 PM PDT
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Yep, the same here. I played a bunch of Social games on saturday, but only my EXP points have updated, the medals and the other stuff hasn't.

  • 10.08.2007 2:20 PM PDT
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Posted by: PMAViolin
Hmm...Ok, so my games that I've played today have updated, as have my achievments/medals, but my games from the last few days haven't shown up yet. I guess that's better than nothing, though :o/


but it's not better than what other games releasing this year and in '08 are planning. This "stat tracking" is not unprecedented, nor is it just Halo 3. Nor is it "overly complex". They've been doing this in games for a decade.

  • 10.08.2007 2:20 PM PDT
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Wow - this is rediculous. Here is how you help Bungie to both resolve the problem - you provide detailed accounts of what is happening to you - when did your stats update and when didn't they.

They aren't posting an explantion of the problem - becuase they are still troubleshooting the issue. I am a developer by profession - and there's no point in trying to explain what's causing an issue until you know what is causing the problem, how you plan to fix it, and when you can have it fixed by.

Clearly the Forum sticky stating to use this thread so that the Bungie team can review all the issues in one place acknowledges that there is a problem and the Bungie is trying to trouble shoot it by reading our posts.

Stating what you did on the day things posted to Bungie.net - what modes you played on the days they didn't - in as much detail as possible - will allow them to try to determine what pattern of events is needed to cause the issue.

For example - I played Lone Wolves and Team Doubles only from last Wednesday through Saturday. None of those matches show in my campaign history. My Router has an Open NAT setting. I use the 360 WiFi adapter and a Linksys WRT54G router. My achievements show - my shared films show. On Sunday morning I played a few Lone wolves matches, but before getting offline I jumped into a Co-OP Legendary match with Campaign scoring Free-for-all turned on. My friend had to go, so I ended the match without finishing the level. All of my stats for that Sunday morning play session appeared on Bungie.net. The previous 3 days still do not show. I played again Sunday evening, but only Lone Wolves and Team Doubles - and nothing shows up. I played Lone Wolves again at Lunch today and got the 10 kills without dying achievement. It shows online, but the game I got it in does not.

Based on my detailed explanation Bungie might consider that perhaps Co-op, Campaign Scoring, or quitting out causes a Stat update. Where as the typical trigger for updating when playing Lone Wolves or Team Doubles is not working. I have no idea, I don't know how their system works. But I do know that giving detailed accounts of what works and what doesn't allows them narrow the scope of what is causing the problem.

Once they have figured out what's causing it, and how they can fix it - they will likely post something. Constantly demanding they post is not constructive to this thread - only providing information to aid troubleshooting is constructive. I understand your frustration - I feel it as well - but like it or not, you will get an answer when Bungie has one to give you - no sooner.

And there isn't a snowball's chance that this issue would be considered News worthy enough for any major outlet to care. A scratched product is one thing. But the game barely got any press even though it shattered sales records. The game does work, you can hop online and play, and my EXP and rank are correct when I play online - an extremely cool FREE stat tracking system that has issues a couple weeks into release is not likely to be looked at by anyone other than Attack fo the Show on G4. Mainstream media just won't care.

  • 10.08.2007 2:21 PM PDT
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I played all day Oct 5th and 6th. All of my games on the 5th have not shown up and only a handful on the 6th. It's like the 5th didn't even exist. Very frustrating.

  • 10.08.2007 2:22 PM PDT

Cuz MFer's need dying!

I haven't had anything show up in about a week. Campaign OR MP. It's about time I give up caring about it.

  • 10.08.2007 2:27 PM PDT
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Just a little log of my issues for reference:

- Most if none of my stats from Saturday the 6th uploaded
- About half of my stats from Sunday the 7th didn't upload
- My network here is pretty solid, but yet I keep getting "network difficulties" messages and booted into a game of my own. This has cost me 10 Exp points. I don't quit games. If I'm sucking in a game everyone should be able to point and laugh at me about it.

  • 10.08.2007 2:28 PM PDT
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I have a copy of legendary edition :) -Wrenth

Lets see my rank eventally updated for the second time and this time it wasnt as long but my games/metal chest weapon kill count and all of that is out dated

  • 10.08.2007 2:29 PM PDT
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Posted by: Fixell
Wow - this is rediculous. Here is how you help Bungie to both resolve the problem - you provide detailed accounts of what is happening to you - when did your stats update and when didn't they.

They aren't posting an explantion of the problem - becuase they are still troubleshooting the issue. I am a developer by profession - and there's no point in trying to explain what's causing an issue until you know what is causing the problem, how you plan to fix it, and when you can have it fixed by.

Clearly the Forum sticky stating to use this thread so that the Bungie team can review all the issues in one place acknowledges that there is a problem and the Bungie is trying to trouble shoot it by reading our posts.

Stating what you did on the day things posted to Bungie.net - what modes you played on the days they didn't - in as much detail as possible - will allow them to try to determine what pattern of events is needed to cause the issue.

For example - I played Lone Wolves and Team Doubles only from last Wednesday through Saturday. None of those matches show in my campaign history. My Router has an Open NAT setting. I use the 360 WiFi adapter and a Linksys WRT54G router. My achievements show - my shared films show. On Sunday morning I played a few Lone wolves matches, but before getting offline I jumped into a Co-OP Legendary match with Campaign scoring Free-for-all turned on. My friend had to go, so I ended the match without finishing the level. All of my stats for that Sunday morning play session appeared on Bungie.net. The previous 3 days still do not show. I played again Sunday evening, but only Lone Wolves and Team Doubles - and nothing shows up. I played Lone Wolves again at Lunch today and got the 10 kills without dying achievement. It shows online, but the game I got it in does not.

Based on my detailed explanation Bungie might consider that perhaps Co-op, Campaign Scoring, or quitting out causes a Stat update. Where as the typical trigger for updating when playing Lone Wolves or Team Doubles is not working. I have no idea, I don't know how their system works. But I do know that giving detailed accounts of what works and what doesn't allows them narrow the scope of what is causing the problem.

Once they have figured out what's causing it, and how they can fix it - they will likely post something. Constantly demanding they post is not constructive to this thread - only providing information to aid troubleshooting is constructive. I understand your frustration - I feel it as well - but like it or not, you will get an answer when Bungie has one to give you - no sooner.

And there isn't a snowball's chance that this issue would be considered News worthy enough for any major outlet to care. A scratched product is one thing. But the game barely got any press even though it shattered sales records. The game does work, you can hop online and play, and my EXP and rank are correct when I play online - an extremely cool FREE stat tracking system that has issues a couple weeks into release is not likely to be looked at by anyone other than Attack fo the Show on G4. Mainstream media just won't care.


I agree with you and that's partly responsible for my vehemence on this issue. The thing is this...and if you read my posts you'll see it clearly:

I'm not asking for them to neatly lay out for us on paper what the problem is. If they could do that, the problem would be solved already. I get it.

What people are frustrated about is the fact that we ARE posting detailed information in order to help them and they're not even acknowledging it. Perhaps someone is reading it and then going to work based on what they've read from us here, but we have no way of knowing. One post from them could solve this.

Further, the issues that they've said they are "addressing" lead us to believe that they're working in the wrong direction...possibly. There needs to be ongoing dialogue between the community and the team working to rectify the issue. It's not just, we make them aware of it and then we sit waiting for a week with no word. There is a better way to do things...

That's all I'm saying...

  • 10.08.2007 2:30 PM PDT
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Posted by: wrenth
Lets see my rank eventally updated for the second time and this time it wasnt as long but my games/metal chest weapon kill count and all of that is out dated


^

And it's the hundreds of posts just like that that lead some of us to believe that the data is not just "backlogged". I've read what some of you wrote about the gaps in data being entirely possible, but if you take everything that's written here into account, it really doesn't seem "probable". And with no response past that point, it leads to worry and concern.

  • 10.08.2007 2:32 PM PDT
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Nothing I have done since October 4th has updated except my achievements. Stats are missing, screenshots are missing, and my rank has not updated itself. My friends' service records seem to be working perfectly. A campaign game I played a few minutes ago showed up, but thats it. Oh, and I have been connected to live the entire time I have played since the 4th, so I know it couldn't have been my not being connected.

  • 10.08.2007 2:32 PM PDT
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So, now that they're updating again, are we going to get any of the kills we earned from those day. because i'm really pissed off, i ahd to have gone like 200-100 on the games missing. I had a positive kill death ratio and now, it's just like updating the new games. i want all my kills. i earned them.

  • 10.08.2007 2:33 PM PDT