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This topic has moved here: Subject: Halo 3 Service Record Not Updating
  • Subject: Halo 3 Service Record Not Updating
Subject: Halo 3 Service Record Not Updating
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Posted by: Achronos
Stats are now processing again, however, there is still a chunk that hasn't been restored from this weekend. We're working on it - we first had to get stats processing for current games back to normal. Now we can investigate this chunk of data that didn't get processed correctly.





let me guess......you were using PS 3's and thay switched over to folding by mistake.....



and yes, thank you.....

[Edited on 10.08.2007 6:46 PM PDT]

  • 10.08.2007 6:19 PM PDT
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I've been signed on to xbox live every time I've played Halo 3. However my service record on bungie.net never seems to update along with my progress in the game. My service record is up-to-date however while viewing it in the Halo 3 game. What's up with bungie.net being so slow to reflect my current status. It goes days in most cases.

EDIT: I apologize for not reading the whole thread. Just a bit long is all. I browsed through it a bit and found that Bungie is working on it.

[Edited on 10.08.2007 6:30 PM PDT]

  • 10.08.2007 6:21 PM PDT
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Posted by: Achronos
Stats are now processing again, however, there is still a chunk that hasn't been restored from this weekend. We're working on it - we first had to get stats processing for current games back to normal. Now we can investigate this chunk of data that didn't get processed correctly.
Thank you for giving us an update. Best of luck sorting out the issues:)

  • 10.08.2007 6:23 PM PDT
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So, what more needs to be said?

With all due respect to the community, I think 23 pages of "My stats since the 3 or 4th aren't online", and all the other various permutations is enough.

This has been discussed ad nauseum, Bungie knows about it, they are working on it, and nothing is going to be lost.

Until this is fully resolved, can we lock this post so it doest get any bigger?



[Edited on 10.08.2007 6:25 PM PDT]

  • 10.08.2007 6:24 PM PDT

http://img221.imageshack.us/img221/3727/1001500.jpg

ok now I'm worried... it recorded the one custom game I've ever played right away but not the hundreds of matchmaking games I've played in the last week? wtf and my rank still didn't update?

  • 10.08.2007 6:27 PM PDT
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Is it bothering you or something henaBaneena?

Until this is fully resolved this thread should stay open.

  • 10.08.2007 6:28 PM PDT
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So after glancing at 24 Pages of Posts there still is not real answer to the Service record Not Updating issue.

Just a simple we know there is a problem sticky and it will be fixed soon answer is all we need..... why the secrecy?

Something official please.... right now the silence and overall confusion is really not the right way to go about this issue.

I just got into the grove of checking my stats and love that feature... its just another amazingly fun thing to do when chatting with friends and its a very missed feature of the Halo/ Bungie Universe.

Now onto the smoking gun theory that I have.... Because of the transition from MS to wholey owned Bungie. Bungie now has to acquire their own servers and server space and transition is taking a little longer than they thought.

  • 10.08.2007 6:40 PM PDT
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Posted by: RADiant Q
EDIT: I apologize for not reading the whole thread. Just a bit long is all. I browsed through it a bit and found that Bungie is working on it.

For that line, you will be spared the cleansing fires...

Your place in the New Order is assured...

  • 10.08.2007 6:48 PM PDT
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Background Info: I've been re-playing campaign for about a week now. None of my stats have been showing up on B.net on campaign. All of my matchmaking stats have been showing up, however.

My Problem: Today's game of campaign showed up on B.net today. All my previous games for this week have been omitted. This shows that, unless Bungie decided to post my new info before the week old stuff, they lost game info. I'm always connected to live, and always signed in. Bungie has lost game info. They cannot deny it anymore.

  • 10.08.2007 6:49 PM PDT
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Posted by: Col Panic
So after glancing at 24 Pages of Posts there still is not real answer to the Service record Not Updating issue.

Just a simple we know there is a problem sticky and it will be fixed soon answer is all we need..... why the secrecy?

Something official please.... right now the silence and overall confusion is really not the right way to go about this issue.

I just got into the grove of checking my stats and love that feature... its just another amazingly fun thing to do when chatting with friends and its a very missed feature of the Halo/ Bungie Universe.

Now onto the smoking gun theory that I have.... Because of the transition from MS to wholey owned Bungie. Bungie now has to acquire their own servers and server space and transition is taking a little longer than they thought.

You, sir, lose at life.

Look at page 8. Look at the whole thing.

When you have done that, please kindly go back into whatever Idiot Hole you crawled out of.

  • 10.08.2007 6:50 PM PDT

well the system is starting to update, it shows i'm a major now, but only half the medals i've earned show up. are they lost? or will they turn up eventually? please tell me they're not lost, 10 triples, 3 sword sprees, 1 sharpshooter, 50 some wheelman, so forth and so on.

  • 10.08.2007 6:51 PM PDT
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Posted by: Col Panic
Now onto the smoking gun theory that I have.... Because of the transition from MS to wholey owned Bungie. Bungie now has to acquire their own servers and server space and transition is taking a little longer than they thought.


Even if that were the issue though, the transition from MS didn't just happen all of a sudden, it had been in the works for some time. This is most likely just an unfortunate issue that has risen up and continued for longer than Bungie expected. I too would like to have an official acknowledgment of what is happening but I don't think they will say anything on the front page until everything is completely fixed, and even then I'm sure they will only state that the issue was just for a couple of days.

  • 10.08.2007 6:53 PM PDT
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Posted by: Jeph17
Is it bothering you or something henaBaneena?

Until this is fully resolved this thread should stay open.


I don't know about you all but the link I followed to get to this thread specifically said to post here about the issue, so all the posts would be in the same spot.

Anyway, here's my $0.02, I stopped seeing updates on 3 October, to most things, got around a dozen or so games added to my list from the 6th (played way more than that) and it's showing one negative point now; I've never left a team game, but I did start a game where the other team disappeared sometime during the load and it said game over and <color> team wins as soon as it finished loading. Don't know if it's counting the server aborted game or not, my stats in game (i.e. the important place) reflect the correct number of points. (at least it did on the day in question)

  • 10.08.2007 6:54 PM PDT
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Posted by: Brandon5458
well the system is starting to update, it shows i'm a major now, but only half the medals i've earned show up. are they lost? or will they turn up eventually? please tell me they're not lost, 10 triples, 3 sword sprees, 1 sharpshooter, 50 some wheelman, so forth and so on.


Its nice that some people happen to have their stats being updated. Maybe it is just a propagation issue and this will take a short while to really catch up on the stats but who knows. It might be that they are doing it alphabetically as well, your gamertag starts with B and mine is J, your stats appear to be slowly updating but mine haven't changed since 10/3. So maybe in the next hours/days everyone will have more up-to-date statistics.

[Edited on 10.08.2007 6:59 PM PDT]

  • 10.08.2007 6:57 PM PDT
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just wanted to drop a line that my stats updated and are now showing the correct service record. thanks for the hard work bungie.

  • 10.08.2007 7:02 PM PDT
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Posted by: Jeph17
Is it bothering you or something henaBaneena?

Until this is fully resolved this thread should stay open.


I don't know, I don't mean to come across like an ass, but this seems much ado about nothing.

I was little freaked out at first, but then I read this thread; and after I sifted though page after page I stopped worrying about it.

All I'm saying is that after the first few pages of reports, it seems unnecessary to discuss it further especially when Bungie has replied to the concerns, explained what is going on, and told us that it will be fixed. The more this page grows...ahh..you know what? I'm contributing to the problem...I'm going to go play Halo...

  • 10.08.2007 7:05 PM PDT
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Posted by: Achronos
Stats are now processing again, however, there is still a chunk that hasn't been restored from this weekend. We're working on it - we first had to get stats processing for current games back to normal. Now we can investigate this chunk of data that didn't get processed correctly.


OK, here's my attempt to help with the investigation. Some of the games that didn't update for me were my first wins, so I had saved them and uploaded them to my Fileshare. If I look at my file share on Bungie.net under these films is the opotion to view game details. When I click on it there is only one person listed as having participated even though they finished third and it still says who they killed most and who they were killed most by. Also if I go to their profile the game is in their list even though it's not in mine. So one match processed for one player, but not the other three.

Hope this helps solve the issue, and I really hope the missing stats get processed, because I did have my best K/D ratios and got some of the more difficult medals as well.

  • 10.08.2007 7:10 PM PDT
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i just hope something of mine gets updated no games and no ranks/exp since the 30th all i get is screenshots you all are lucky if it doesnt update for 2 days

  • 10.08.2007 7:12 PM PDT
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You, sir, lose at life.

Look at page 8. Look at the whole thing.

When you have done that, please kindly go back into whatever Idiot Hole you crawled out of.


I have a life and cannot read trough the 100's of slow moving posted messages ..... thanks Donut Hole.

But thanks for the pointer

  • 10.08.2007 7:13 PM PDT

Men, we've led these dumb bugs out to the middle of nowhere to keep from getting their filthy claws on earth, but, we stumbled on to something that's so hot for them, that they're scrambling over each other to get it. Well, I don't care if it's God's own anti-son-of-a-b*tch machine, or a giant hola-hoop, we ain't gonna let them have it. What we will let them have, is a belly full of lead, and a pool of their own blood to drown in!

Wow, yeah, I really hope Bungie sorts through their website. This is bad PR for Halo 3 even though the actual game itself is amazing.

  • 10.08.2007 7:21 PM PDT
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Posted by: Col Panic
You, sir, lose at life.

Look at page 8. Look at the whole thing.

When you have done that, please kindly go back into whatever Idiot Hole you crawled out of.


I have a life and cannot read trough the 100's of slow moving posted messages ..... thanks Donut Hole.

But thanks for the pointer


OK, then go back and look for yellow text from Achronos. Or are you color blind too?

  • 10.08.2007 7:21 PM PDT

My highest skill level on my service page is old...(like everyone else here)....
But on my friends list under Halo 3, lone wolf, it shows the proper level that i made it up to last night....

crazy stuff. good news its getting closer to solved.

  • 10.08.2007 7:27 PM PDT
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Nothing is updating for me correctly either.

  • 10.08.2007 7:30 PM PDT
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Yeah, my stats have updated the games I played today...

But it hasnt updated any of the games I played on the 4, 5, and 6. And without a doubt I can say the games I played on those dates were the BEST games of Halo 3 ever that I have played, I want my medals up and my K/D ratio. My KD ratio was 320 kills, and 38 deaths. It should be well over 1000+ kills, and my deaths should have hit probably 100+ right now. But my medals is what I really want up there.

Over the days stats werent working I got...

A Perfection
15+ Killing Frenzys
5+_ Running Riots
Maybe 2 Rampages
1 Untouchable (I think)
2 Overkills, (both ranked my stat is only showing trips)
An Extermination

And about 10-20 games of 45+ kills and no more than 10 deaths

If Bungie has lost all of that... I have lost a lot of respect for them...

The only thing I'm happy about is I got a ranked INVINVIBLE! before this s**t happened

[Edited on 10.08.2007 7:33 PM PDT]

  • 10.08.2007 7:32 PM PDT

Another broken controller

Ive got two or three days of game stats that arent on my career stats. My stats have finally updated my rank but theres several new medals and games that arent there since it updated.

  • 10.08.2007 7:33 PM PDT