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This topic has moved here: Subject: Halo 3 Service Record Not Updating
  • Subject: Halo 3 Service Record Not Updating
Subject: Halo 3 Service Record Not Updating
  • gamertag: arieln
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i have to agree with IntrepidMerc420,

Till seeing this response (assuming its official one) i wasn't worried as much as IntrepidMerc420 however this kind of a response does get me worried that its either you are not getting what the problem that we are reporting on is or you just trying to insult our intelligence ...

of course we are connected to Live otherwise how on earth we will be playing matches with others players (those of us who are able to connect). we are connected and Live if working just fine however the stats are not being recorded.

seems you have two problems:
1) Stats are missing/lagging for days now.
2) Some folks are having problem doing any match making with other players.

if the quote above is not an official response then, might as well not say anything as you are making people even more upset then they are. if its an official response ... as said, you have real problem as you don't seem to get the scenario people are complaining about.

i would have hard time to believe this is an official response

  • 10.07.2007 10:59 PM PDT
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Posted by: xSpitFire38x
Be patient? It has nothing to do with that. This isn't a 1 hour thing. People haven't had updates as long ago as October 3rd.. For me the 5th.. That's 48 hours of down time.

I'm just looking for a response from Bungie here as to why this is happening and when it'll be fixed.


I know ...I can't stand the response "bungie is working on it, be patient and all will be well".

By their responses already, they don't even have the foggiest idea as to what's going on.

  • 10.07.2007 10:59 PM PDT
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Posted by: arieln
i have to agree with IntrepidMerc420,

Till seeing this response (assuming its official one) i wasn't worried as much as IntrepidMerc420 however this kind of a response does get me worried that its either you are not getting what the problem that we are reporting on is or you just trying to insult our intelligence ...

of course we are connected to Live otherwise how on earth we will be playing matches with others players (those of us who are able to connect). we are connected and Live if working just fine however the stats are not being recorded.

seems you have two problems:
1) Stats are missing/lagging for days now.
2) Some folks are having problem doing any match making with other players.

if the quote above is not an official response then, might as well not say anything as you are making people even more upset then they are. if its an official response ... as said, you have real problem as you don't seem to get the scenario people are complaining about.

i would have hard time to believe this is an official response



/standing ovation...

I'm so glad some people are starting to see why I've been hammering at this so hard. I'm not just "more angry" than others...I realized how much chaos this was going to cause, very early on in the problem's existance. So shoot me.

Two possibilities:

1) It's an official response..and you already know what I think about it then. (and obviously you too). Further, it means nobody who can rectify the issue is even thinking in the right direction.

2) It's not an official response and that would make the statement "there's been NO official post/sticky/word from Bungie or ANY mods on this" accurate.

Again, thank you. I really am happy this is starting to become clear. I also have to again highlight the fact that most people haven't even realized that their service record and everything else isn't being updated. Watch how big of an issue this becomes when 1, then 2, then 3 million + realize it.

Clock's ticking...we've gone DAYS like this.

edit: The fact that the issue is SO complicated that it's taking days to even explain to the appropriate channels, isn't very encouraging either. Once again, it indicates to us that not much has been done on this. How could we, the video game players at home, know more about what the problem is than the people who are supposedly "working on it". And all of this coincidentally starts the same day that Bungie gains more so called "independence"?

Extremely interesting isn't it?




[Edited on 10.07.2007 11:11 PM PDT]

  • 10.07.2007 11:04 PM PDT
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^ Yes it is very interesting. This means that Bungie is either NOT working on the problem, or they are working on the problem, and are just neglecting the millions users. Either way, its not a good outcome for them. A third option is that they are working on some update to the stats system and expected this to happen. this just means that they are keeping secrets....as usual.

  • 10.07.2007 11:21 PM PDT
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Posted by: tkzdeathclan
^ Yes it is very interesting. This means that Bungie is either NOT working on the problem, or they are working on the problem, and are just neglecting the millions users. Either way, its not a good outcome for them. A third option is that they are working on some update to the stats system and expected this to happen. this just means that they are keeping secrets....as usual.


Well...I really hope that this wasn't the case. I really hope some of us, who realized the problem early, have not been sitting off the game for 3+ days, rotting here on the forums, trying to find out what's going on...if this was a planned, internal systems change. If they let us go through that knowing what was going on the whole time and saying nothing, I'm returning their product. End of story. I don't care how addictive it is.

Further, what about the people who haven't even been on the website? What about the people who have played hundreds of games during this time with no knowledge of this issue occurring? Imagine if they find that they could have avoided all of that missed rank/stat tracking/etc if Bungie only would have told them that they were going to be servicing the stat tracking system and/or working on a MM connection problem?

Now of course this is all speculation...and even if this isn't the case we're still left sitting here for days, holding the bag, waiting for answers. So nothing is solved, but perhaps we're starting to scratch the surface of something really, really dirty here.

My concerns also come from experience- The pattern of no response, followed by one that doesn't answer anything or even address the original question/problem, further followed by another response that attempts to feed us anything we'll accept no matter how ridiculous it is, and then concluded with further silence...never equates to "the problem just works out and everything goes back to wonderland". Never. Every other time, in anything, that I've seen this pattern it meant that there was some kind of major issue and the party responsible was busy formulating a PR strategy to instill some damage control.

Like the original point in this post...this is of course just speculation. But unfortunately, that's all some of us can do related to Halo 3 right now. Sit on the forums and speculate..while we wait with trepidation for some kind of response.

Let me ask you guys something- Did they have any sort of stat tracking like this in the Beta? Or did they just wait to see how it worked once the game released? If it's the latter, they deserve this...what did they expect? The problem however, is that we the consumers do not deserve this. We didn't make a bungle here...Bungie did...with the biggest media release in electronic entertainment history.

[Edited on 10.07.2007 11:39 PM PDT]

  • 10.07.2007 11:33 PM PDT
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Unfortunately, the Beta stat system was the halo 2 system with halo 3 games. Though you have to remember, their systems probably not ready to keep up with the million plus people playing at one time. The sheer numbers of games could have overloaded the system and caused a crash or something. only 700 thousand people logged a game during the beta, and they accumulated something like 400 years of total game time. i think they might have based their system roughly on the beta numbers, maybe adding a hundred thousand or so. also there has been 1 million+ people online at one time. the Beta had a max of 56 thousand on at one time.

On a lighter note, i think i know why there is no one apparently working on it, they are probably working on that giant slingshot to send their enemies into the sun. (look at the picture on the last weekly update).

  • 10.07.2007 11:48 PM PDT
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Yes I agree that they made an error with this. I have gone 3 days now with no update to my service record except that my achievements have been updated. My Spartan is still wrong my rank is way off, the amount of games played is screwed. Bungie really didnt see this coming I guess. cant see why the first day I created my bunige account that everything was right but now its all fubar'd.

  • 10.07.2007 11:52 PM PDT
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Posted by: tkzdeathclan
Unfortunately, the Beta stat system was the halo 2 system with halo 3 games. Though you have to remember, their systems probably not ready to keep up with the million plus people playing at one time. The sheer numbers of games could have overloaded the system and caused a crash or something. only 700 thousand people logged a game during the beta, and they accumulated something like 400 years of total game time. i think they might have based their system roughly on the beta numbers, maybe adding a hundred thousand or so. also there has been 1 million+ people online at one time. the Beta had a max of 56 thousand on at one time.

On a lighter note, i think i know why there is no one apparently working on it, they are probably working on that giant slingshot to send their enemies into the sun. (look at the picture on the last weekly update).


lol...yeah, better make sure that you follow through on the weekly "What's UPdate!!" right? lol...

On an even lighter note: I just saw a thread on this very forum where a mod posts that any of us who are not playing right now because NO stat tracking is working, play Halo 3 like it's an RPG. Can you believe THAT irresponsible posting?

  • 10.07.2007 11:56 PM PDT
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Well, I'm not sure I understand the problem, but here's my end of it...

Stuff I earned today (achievement wise) is up. I mean, I got Mongoose Mowdown on the most recent game I played, which couldn't have been more that 2 hours ago (since it's not even 2am, and they show awarded on the 8th - though Chop was done earlier on sunday, so I dunno).

Now, while Mongoose Mowdown (Will you people just stand STILL for a second?) was done in the last, say 45 minutes) the Sgt rank I got several hours ago isn't showing...

So I dunno.

I just know I want achievements... And I have the MM Lone Wolf achievements...

  • 10.07.2007 11:57 PM PDT
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Posted by: AblativeMeatshld
Well, I'm not sure I understand the problem, but here's my end of it...

Stuff I earned today (achievement wise) is up. I mean, I got Mongoose Mowdown on the most recent game I played, which couldn't have been more that 2 hours ago (since it's not even 2am, and they show awarded on the 8th - though Chop was done earlier on sunday, so I dunno).

Now, while Mongoose Mowdown (Will you people just stand STILL for a second?) was done in the last, say 45 minutes) the Sgt rank I got several hours ago isn't showing...

So I dunno.

I just know I want achievements... And I have the MM Lone Wolf achievements...


What's going on MeatShld :-)

yeah, this is why I haven't been online the past 2 days playing Halo 3. Look through the last few pages of the thread and on the threads over at the Halo 3 forum. The combination of my posts and everyone else's explain the problem pretty thoroughly.

Be warned: It goes deep, it's complicated, and it's very frustrating. If you've been playing a lot this weekend, you're not going to like what you read.

[Edited on 10.08.2007 12:02 AM PDT]

  • 10.08.2007 12:01 AM PDT
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Why? I just said, my stuff has actually updated here on the Bungie sight...

Is that not what y'all are talking about?

  • 10.08.2007 12:09 AM PDT
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Hey, ive been playing on live and not a single one of my games after a big team battle i played a few days ago have showed up on B.net , for proof, just look at my service record, it says i only have 34 exp yet i have the officers achievment because i now have 70 exp. Also I am now ranked a 32 in team slayer, but it says my highest ranking is like an 14. Please help Achronos or ninjas! I want to know my overall stats. The site continues to upload my screen shots and shared files but it wont update my actual stats : (

[Edited on 10.08.2007 12:23 AM PDT]

  • 10.08.2007 12:21 AM PDT
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Posted by: AblativeMeatshld
Why? I just said, my stuff has actually updated here on the Bungie sight...

Is that not what y'all are talking about?


In your post you described gaps and missing data. That's part of the problem...

There are varying degrees of this problem...some are affected more than others. Which is further the problem: We all bought the same game.

[Edited on 10.08.2007 12:38 AM PDT]

  • 10.08.2007 12:37 AM PDT

I just hope my (our) data isn't lost forever. And that they can fix this somehow.

I love my Bungie.net stat and Medals, and it takes a part of the experience away now it doesn't work properly.

(screenshots work fine though)

  • 10.08.2007 12:50 AM PDT
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Posted by: IntrepidMerc420
Posted by: AblativeMeatshld
Why? I just said, my stuff has actually updated here on the Bungie sight...

Is that not what y'all are talking about?


In your post you described gaps and missing data. That's part of the problem...

There are varying degrees of this problem...some are affected more than others. Which is further the problem: We all bought the same game.

Well, my record still shows Corporal, Grade 2, but it shows that I have the UNSC Spartan Achievement, which is what I cared about...

Now I just gotta get a Skill level of 10, and play a crap ton of MM games and get officer...

But all my achievements are showing.

What you said about us all having bought the same game suggests that it isn't a software issue, and is, indeed, an ISP issue...

Of some flavor. It could just be how your ISP routes to Bunie HQ, or something else.

But if it was due to the game, we'd all be having the exact same problem.

Starting after classes Monday (today), I start with scoring... THIS should be interesting...

  • 10.08.2007 1:16 AM PDT

I've recently been having the same problem, the last 3 or 4 matches i've played have not been added to my service record. It's a small problem really, but seeing as Bungie has clearly put a lot of work into the service records and all the cool stuff that comes with it it's a shame that it seems to drop so many matches. It wont add about 2 out of every 10 games. And it's always the ones where you did really well.

  • 10.08.2007 1:53 AM PDT
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my exp is still at 162 on bungie.net while it should be over 200... hasn't updated for the past 2 days.

  • 10.08.2007 1:54 AM PDT
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Posted by: LLJKPyr0
And it's always the ones where you did really well.

^well that explains why i have only gotten one out of 50 games of my last played games, lol. JK

But in all seriousness, my last game that it shows me playing was shotty snipers on valhalla, and it only has me as the only person in the game. i played this 2 days ago and it has it labled as yesterday.

  • 10.08.2007 2:05 AM PDT
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Apparently the last time I played was the 4th. I can safely say that's not the case.

-TGP-

  • 10.08.2007 2:21 AM PDT
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It's just some stats people. It's not like it's the end of the world. Keep playing and I'm sure the problem will be resolved at some point. Last time I checked, if the stats aren't updated the game will still be there tomorrow. The day that it isn't there then by all means complain to your hearts content. Compiling all those stats on SQL servers takes time for one, not to mention a whole bunch of space. So kick back relax, know that it isn't the end of the world and have a beer, maybe even a xanax or diazapam.

  • 10.08.2007 2:54 AM PDT
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The problem is, some stats are being written to the database... but they're not being written in their entirity. This does lead me to believe there's a good chance that the data isn't all there. Check out this, have a look at the last video for the Team Doubles video that me and a friend of mine participated in. You don't even need to download it; just have a look at this. It's the same game, but only one participant is labeled as having played and the Game Viewer reports the game as having been purged already.

I've been quite happy to play the game with the prospect of the more detailed game stats not being there when I come back, and potentially even disapearing off the face of the planet, but that doesn't mean that I wouldn't at least prefer my stats to be available.

Anywho, now it's Monday lets hope for a response from Bungie. It's not like there's anything anyone else can do about it, is there. I suspect it may take some time to fix anyway, because it's almost certainly due to the huge stress that the Matchmaking and Statistic servers are undergoing thanks to the 1,000,000 plus users on during the American evenings.

[Edited on 10.08.2007 3:24 AM PDT]

  • 10.08.2007 3:22 AM PDT
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I've gone from sergeant grade 2 to captain, with an assload of medals, some i did not know (some bull picture medal) but nothing :( bungie.net says i have 84Xp while i have 100 xp

  • 10.08.2007 3:24 AM PDT