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This topic has moved here: Subject: Halo 3 Service Record Not Updating
  • Subject: Halo 3 Service Record Not Updating
Subject: Halo 3 Service Record Not Updating

Beating a tank is way more fun than shooting it.

I seen a lot of missing stats from the weekend. Based on the response from overlord, i would guess that whatever program takes the stats from the game servers and posts them to bungie.net had an error. I would guess that the raw data still exists on the servers, and they just have to figure out what the problem is and reprocess the data. I work in software developement, and I can't say for sure that this is what is happening, but that would be my guess.

I am missing a couple of campaign stats, particularly the ones where i got the 50k point totals on the mission. I am sure that people are frustrated, but it isn't easy to deal with this much data, and I am sure bungie is doing their best to get everything updated. I had perhaps the best series of games i will ever have on Sunday evening, I went up 8 skill points, and about 22 exp in 3 hours, with a bunch of 1st places on lone wolf, and it is missing from my record. It actually shows I skipped a rank, which doesn't make sense. In any case I am sure they will work it out eventually, and I think bungie has made an awsome game, so just play, and the stats will sort themselves out eventually.

  • 10.09.2007 6:38 AM PDT
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It's all well and good that people's stats will eventually be updated, but what about the people like me who can't play matchmaking AT ALL. For the last 11 days now, I've been getting the message "Information could not be retrieved from the Halo 3 server." I'm assuming that this is related to the missing stats thing but it would be nice to have some feedback on this issue. I know a lot of other people have been having the same problem.

And please don't tell me that it must be something wrong on my end because I know it isn't. Matchamking worked fine for the first few days after launch and other 360 games still work online.

And please, an official statement from Bungie about what the problem is, how they are fixing it and approximately when it will be fixed would be greatly appreciated. It's just common curtousy.

Cheers.

[Edited on 10.09.2007 6:40 AM PDT]

  • 10.09.2007 6:39 AM PDT
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Would not have been hard to add that info, on the sticky we clicked to find this board. Like PS- We have all the weekends data, but processing will take some time.

Thats not very long at all. I'm at work and don't have time to sift through 31 pages of this topic, let alone the clone topics floating around out there. Plus I would rather read it official then from word of FORUM TEXT.

  • 10.09.2007 6:39 AM PDT

I'm missing about 40 games from Saturday, October 6th, yet all the games I've played since then have been updated. All the medals, ranks and kill stats from Saturday are gone forever. It's like I didn't even play that day.

Since this isn't being officially addressed, I'm assuming that this is going to continue to happen? Why even play during peak hours if there's a risk you might not get credit for what you do? Why even have statistics at all if they only work part of the time? What good are "partial statistics"?

ATTN: BUNGIE...

Please take us seriously and fix the problem.

  • 10.09.2007 6:44 AM PDT
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my stats havent been uploaded for 3DAYS!!... the first day i played 2dozen games, and only 1 was updated in my "career games"....


ATTN: BUNGIE...

Please take us seriously and fix the problem.

  • 10.09.2007 6:48 AM PDT
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Heybtbm obviously hasn't been reading this thread... how unfortunate for him.

Thank you, Bungie, for working so hard to fix this issue! I can only imagine the look of horror on your sysadmin's faces when they saw 1.3+ million users signed in simultaneously. :P And Achronos, your avatar is awesome.

  • 10.09.2007 6:50 AM PDT

Beating a tank is way more fun than shooting it.

Some one from bungie did address this, and he said they are working to get the stats posted. It is in this thread, the text is in yellow. But since so many responses are being posted it is easy to miss. He actually responded more than once, i think the it says overlord or something to that effect on his name.

  • 10.09.2007 6:52 AM PDT

The name says it all....

I agree with the "partial statistics" point brought up. I too am missing quite a few games. But for me, only one in particular is bugging me...I got the PERFECTION medal with 22 kills and no deaths, not to mention a ton of other medals with it. And of course, when I finally get it, I have no proof!
Bungie, I love what you do, you made an awesome game, with great features on and off line. We understand it's a huge undertaking, especially the stats, but please at least address this issue so we can all shutup about it!

[Edited on 10.09.2007 6:54 AM PDT]

  • 10.09.2007 6:53 AM PDT
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Posted by: heybtbm
I'm missing about 40 games from Saturday, October 6th, yet all the games I've played since then have been updated. All the medals, ranks and kill stats from Saturday are gone forever. It's like I didn't even play that day.

Since this isn't being officially addressed, I'm assuming that this is going to continue to happen? Why even play during peak hours if there's a risk you might not get credit for what you do? Why even have statistics at all if they only work part of the time? What good are "partial statistics"?

ATTN: BUNGIE...

Please take us seriously and fix the problem.


So we really are losing some game data altogether. That sucks. I want to play multiplayer but theres no way I'm preparing to see 10 great performances lost and 4 bad ones logged - that will happen and it would kill me! Campaign and some customs until I can be sure the data is not being lost

  • 10.09.2007 7:01 AM PDT
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Posted by: Felix Lighter
The problem certainly has not been fixed completely yet. None of my games from the 5th and 7th have been updated. Only 2 games of many I played on the 6th have updated and those 2 games are missing the data from the other players. I'm still waiting patiently. I know Bungie is doing what they can to fix the problem and they seem somewhat confident that the data hasn't been lost. It would be a shame if the data is lost though because my actual service record and my online service record will never be synchronized but it's not the end of the world.

Seriously.

It's like you people are trying to make me cry. Or snap and burn something.

Your games (along with probably way more than 2 million game-hours) are being worked on. The data for the games is store (if no where else) on your 360. This means that Bungie can still grab the info.

Your stuff from right now is updating because Bungie figured you might want to see stuff updating, as proof they are working on it.

Apparently, they didn't realize that you people are about as stupid as a human being can be without being legally retarded, since you see the new updating, and cry out "Oh noez!! My old datas! They r gonez!".

Admittedly, Bungie should have known better than to expect rational thought for you people. That error is obvious.

But seriously people... Data is running through. My rank and XP have all updated, and I suspect that yours will as well very soon.

Think about this thought. While my rank/xp on the Stats page was wrong, I still had my medal on my 360 for getting my 20 XP.

Can anyone guess what that means?

  • 10.09.2007 7:07 AM PDT
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Posted by: Schmutz
Posted by: heybtbm
I'm missing about 40 games from Saturday, October 6th, yet all the games I've played since then have been updated. All the medals, ranks and kill stats from Saturday are gone forever. It's like I didn't even play that day.

Since this isn't being officially addressed, I'm assuming that this is going to continue to happen? Why even play during peak hours if there's a risk you might not get credit for what you do? Why even have statistics at all if they only work part of the time? What good are "partial statistics"?

ATTN: BUNGIE...

Please take us seriously and fix the problem.

So we really are losing some game data altogether. That sucks. I want to play multiplayer but theres no way I'm preparing to see 10 great performances lost and 4 bad ones logged - that will happen and it would kill me! Campaign and some customs until I can be sure the data is not being lost

If you weren't a moron, you would know that everything you said in that post was wrong.

Has you read page 8, and looked for yellow text, your would know that everything in your post was wrong.

It's been addressed a bunch. Over and over.

Bungie, hurry up with that god damn Slingshot... I have a list of people you can start with...

[Edited on 10.09.2007 7:10 AM PDT]

  • 10.09.2007 7:09 AM PDT
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Calm down dude. No reason to call people idiots for not going through 32 pages of forum posts.

Check Page 8 by the way, people.

  • 10.09.2007 7:14 AM PDT
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Posted by: AblativeMeatshld

Apparently, they didn't realize that you people are about as stupid as a human being can be without being legally retarded, since you see the new updating, and cry out "Oh noez!! My old datas! They r gonez!".

Admittedly, Bungie should have known better than to expect rational thought for you people. That error is obvious.


Hey buddy. Relax for a second before throwing out personal insults. I missed the most recent official update that mentioned that the stat tracking is back up but the weekend data was processed incorrectly and being worked on, when I made that post. That was my fault for missing the official response but that mistake doesn't warrant your attack.

[Edited on 10.09.2007 7:17 AM PDT]

  • 10.09.2007 7:16 AM PDT
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ok so i really didnt read all the 32 pages but i seem to have the same problem. Only one of my games i played on the 6th have showed up but after that no more on the 6th have showed up, but it shows all the games that i played on the 8th. i wonder if they are going to show the games that i played on the 6th and the 7th cause my service record on my 360 shows the ranked matches that i played but not on my service record on bungie.net

  • 10.09.2007 7:16 AM PDT
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It must be server lag because of the huge ammount of gamers on xbox live at the same time. I've had the same problems over the past 8 days (can't connect to Halo 3 Matchmaking, Stats not updating, etc) during most of the day, but when I play from about 2 AM to 8 AM everything works just fine, i can get into any matchmaking game at excellent speeds and my stats update almost inmediately. So i think its just server lag from heavy traffic. Hope they do something to fix it soon though.

  • 10.09.2007 7:21 AM PDT
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I have a copy of legendary edition :) -Wrenth

So now lets see I just played one game. For this one game I played the weapon statistics look right metals were updated My rank or whatever you want to call it is right but my exp is still off and im still missing all the other kill chart weapon stats metals and all of that is still gone from games i played from the past few days

  • 10.09.2007 7:26 AM PDT
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I'm missing stats for oct 4-7 and I realize that supposedly the data still exists somewhere and will supposedly update eventually. But I'm also wondering about my total kills and deaths and k/d ratio which hasn't updated since about from the 27th or so. I really wish this would update.

  • 10.09.2007 7:28 AM PDT

Proud Staff of The Marty Army Clan
"I know not with what weapons World War III will be fought with, but World War IV will be fought with sticks and stones." Albert Einstein

"The difference between stupidity and genius is that genius has limits…"Albert Einstein

he he he, me and a friend of mine during a game a couple days ago predicted that this would happen. Ironically that is one of the games that is not showing up. Add one more user with lost stats to the list.

  • 10.09.2007 7:30 AM PDT

Fight to your death!

My stats have said that i've had 90 sticky medals for the past 4 days, though i know full well i should now have well over a hundred.

  • 10.09.2007 7:30 AM PDT
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Well my stats still haven't updated since friday, and they said that the servers would probably catch up on monday but... nope.

  • 10.09.2007 7:33 AM PDT
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Posted by: Achronos
I don't assume you're stupid. I was simply answering a different question than yours.

The stats processing is VERY slow right now, we're working on it. However, the system is designed to store the games until they can be processed. So, your data isn't being lost. You'll have to be patient, the current load is vastly more than even our most optimistic estimates, especially on weekends.

But we are working on it.

Posted by: fastharry
My stats, games, and promotions have not updated since Oct 4.......I have been on live every time...there is already a thread about this happening on live..........

http://forums.xbox.com/15960971/ShowPost.aspx



Please don't assume we are all stupid.....there IS a problem....








Since I know people are lazy and don't want to go back pages, and they'll come to the end to reply here's the quote from page 8

  • 10.09.2007 7:33 AM PDT
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Since Friday, I got one partial update (only one Slayer match record, and only my status after that match, but nothing about the actual game itself) and nothing about all the online coop I did with my friends that weekend. However, last night I played one single-player metagame and another this morning, and both are already up on my page. I sure hope I don't lose record of all the games I've played since Friday. :(

  • 10.09.2007 7:34 AM PDT
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Posted by: Felix Lighter
Posted by: AblativeMeatshld

Apparently, they didn't realize that you people are about as stupid as a human being can be without being legally retarded, since you see the new updating, and cry out "Oh noez!! My old datas! They r gonez!".

Admittedly, Bungie should have known better than to expect rational thought for you people. That error is obvious.


Hey buddy. Relax for a second before throwing out personal insults. I missed the most recent official update that mentioned that the stat tracking is back up but the weekend data was processed incorrectly and being worked on, when I made that post. That was my fault for missing the official response but that mistake doesn't warrant your attack.

Ok, I'll admit my attack might have been over the top...

Back around page 12.

At a full 24 pages after the response from the site's Overlord, "nice" and "civil" have long since died, and loathing and spite now rule.

Every person who is posting "I have this issue, bungie sucks, they don't care about us, I demand a response" (or some variation on those general themes) is truly a world-class moron.

And the people who say "I didn't bother to read the thread" should just turn off their computer and walk away from civilization.

[Edited on 10.09.2007 7:35 AM PDT]

  • 10.09.2007 7:34 AM PDT
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I too have a stats gap: none of the games I played from the 5th to the 7th appear. My EXP/rank and achievements seem to be correct, but I believe I'm missing other stats such as kills and medals.

I know Bungie is trying their best, but everyone should realize that the possibility exists that data captured in that timeframe is corrupt and unrecoverable. That's unfortunate for all of you who earned lots of cool medals in that timeframe (I'm not l33t so I doubt I lost much). Still, I encourage everyone to chalk it up to an act of god, nature, flying spaghetti monster, sunspots, whatever. I'm sure Bungie will learn from the error and take steps to ensure that it doesn't happen again. If all the missing data is restored, then no harm done. If not, it isn't the end of the world: if you earned a medal once you can earn it again.

  • 10.09.2007 7:36 AM PDT
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Posted by: Demaroth
Since Friday, I got one partial update (only one Slayer match record, and only my status after that match, but nothing about the actual game itself) and nothing about all the online coop I did with my friends that weekend. However, last night I played one single-player metagame and another this morning, and both are already up on my page. I sure hope I don't lose record of all the games I've played since Friday. :(

PAGE EIGHT GOD DAMNIT!!!!!

  • 10.09.2007 7:36 AM PDT