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This topic has moved here: Subject: Halo 3 Service Record Not Updating
  • Subject: Halo 3 Service Record Not Updating
Subject: Halo 3 Service Record Not Updating
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Posted by: NeoReign
Posted by: SgtCathole
A lot of you posting must not have a clue how this system works...check it out. THE GAMES ARE NOT LOST and THEY ARE UPDATING. YOUR SERVICE RECORD SHOWS THE RANK AND EXP YOU HAD AS OF THE LATEST GAME UPDATED. Because of the GAP...older games are now your latest updated game, therefore YOUR RANK AND EXPERIENCE revert back to that game...however there is an EASY FIX...when all games in the missing GAP have been UPDATED, all you have to do is play a game...then the NEWEST GAME PLAYED WILL BE THE NEWEST GAME UPDATED...and your precious rank will be restored...its not brain surgery...so stop worrying...it is being fixed right now!


That would be fine if my lost games had actually updated. As of now they haven't but my ranking and exp fell alot. My Xbox still has accurate stats so I'm not terribly worried about it but still disheartening when there was no rhyme or reason for my stats to drop off. I have confidence it will be fixed as the slow updating is evidence they are working on it.


thats fair enough but my stats (exp and rank etc) were accurate(ish) yesterday,it said i was a major and it was only missing 10 or so exp,today however its lost over 100 of my exp and dropped me from major to lieut wtf is up with that

  • 10.10.2007 10:48 AM PDT
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thank you for the update bungie. you guys are stellar at keeping the people informed. now if we could just talk about that recon armor :)

[edit]
Posted by: Loki DD

thats fair enough but my stats (exp and rank etc) were accurate(ish) yesterday,it said i was a major and it was only missing 10 or so exp,today however its lost over 100 of my exp and dropped me from major to lieut wtf is up with that


that happened to mine also. i lost about 57 exp in a night. if they say it is fixed, it is. trust them. just give it a while.

[Edited on 10.10.2007 10:51 AM PDT]

  • 10.10.2007 10:49 AM PDT
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uber-cool

  • 10.10.2007 10:50 AM PDT
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Thanks for the update on the issue Achronos! I appreciate the work all the Bungie employees are doing to restore the ranks.

  • 10.10.2007 10:51 AM PDT

Posted by: Achronos
The missing games should be starting to process now, and should gradually start appearing in your game history. Processing speed is dependent on load of new games, but shouldn't take more than two days to process through all of them.

A side effect of this is that the web site will probably show a bit wonky experience level for you while it is reprocessing your games. However, after it is done processing the missing games, you just have to play any game of Halo 3 and t he experience will be updated on the website to it is proper value. This is a consequence of processing games from a few days ago, but is a minor display oddity, not actually real data loss. So, don't get scared, your efforts to get rank are not being erased.


The funny thing about what I am experiencing is, my stats were accurate yesterday, now it is missing about 40 exp. Im looking through my game history and I dont think I am missing games, just exp. Is this normal for reprocessing?

  • 10.10.2007 10:57 AM PDT
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Assuming your playing times and patterns are the same, you have no game stats for Saturday the 6th, and only a handful for the 7th, so is it possible that you are missing those and that's the issue?

The problem range for the majority of people seems to be games from October 4th, through the 7th/8th.

[Edited on 10.10.2007 11:05 AM PDT]

  • 10.10.2007 11:02 AM PDT

Tom Achronos
Bungie.net Overlord
twitter: http://twitter.com/Achronos

"I have no words that would do justice to the atrocities you commit to the English language, as well as your continued assaults on the concepts of basic literacy and logical reasoning."

I already covered that. That's a side effect of processing old games - the EXP and rank are taken from your most recently processed game. All you have to do to fix the display is play a newer game and the display updates.

You're not losing EXP or rank, bungie.net is just displaying an old value. You'll notice that it is correct in-game.

Posted by: Loki DD
thats fair enough but my stats (exp and rank etc) were accurate(ish) yesterday,it said i was a major and it was only missing 10 or so exp,today however its lost over 100 of my exp and dropped me from major to lieut wtf is up with that

  • 10.10.2007 11:03 AM PDT

Ya I was really hungover on sat. the 6th, so I didnt play and barely played on the 7th. So Im still kinda confused. I guess i could go back through my games by hand and add the exp, but i really doont want to.

[Edited on 10.10.2007 11:06 AM PDT]

  • 10.10.2007 11:05 AM PDT
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First in & last out.

I do play when always on LIVE, but for some reason my service records RESET. The service record was showing that I was a Lieutenant. When i was promoted to lieutenant 2nd grade, it did not show up. Now my service record says that Im a gunnery seargant and that i have only 50 exp. i have 85 actually. the only place on my service record that has me as a lieutenant is my ratings history. but that only has me as a 1st grade lieutenant. just thought i would see what you could tell me.

  • 10.10.2007 11:07 AM PDT
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EXP went from 96 to 85

  • 10.10.2007 11:08 AM PDT
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I see more and more games being updated. Good work! keep it going! And of course thank you!

  • 10.10.2007 11:10 AM PDT
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Read the pretty yellow text people.........

It's all part of the process.

[Edited on 10.10.2007 11:13 AM PDT]

  • 10.10.2007 11:11 AM PDT

"Every day is not a sunny day, Some days your the pidgeon, Some days your the statue."

The only problem i have had is the medals that bungie shows you have earned.... i dont show a trip kill in the ranked medals chest, but i have the trip kill achievement ( in ranked ffa match(lone wolf)) but other than that i have had no problems.... the updating is going to take a day or two... there is a lot of information to process and a lot of people playing 20-50 games a night.... remember.... this b.net stuff is FREE... if we paid for it it would probably be a little faster... but not much...

  • 10.10.2007 11:35 AM PDT
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Thank you Achronos, that what I came here for.

I still think that 10 or so of my games aren't updating, but I don't even care if they were actually lost, which since some just updated...I'm sure they'll show up, but the best part is just looking at the stats after the game. That's the main thing with me. I don't play a lot and I'm nothing special at the game, but it's just a awsome thing looking at your past games and seeing your metals and what you've done. Thank you Achronos for taking the time to help the people out, great job.

  • 10.10.2007 11:35 AM PDT
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My problem with this... my Service Record was up to date yesterday. All the games I played last night were recorded. At this time I should be a Lieutenant Grade 2 with 90 or more (can't rember I think it is 93) exp. Yet I come into work today, jump on the internet to kill some time before lunch and now my record at bnet says I am a Sergeant Grade 3 with 48 experience. That makes no sense. All my games that I have played are on the site, so if you calculate my experience up (which I am going to do) from the games it should be right.

Also my Player Snap shot is the old pic. I should look like the screen shot that is posted right above it, except the steel color is orange.

  • 10.10.2007 11:37 AM PDT
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Well good news from Achronos. Thank you for posting in this overblown thread. I know you're not the only one working on this, but you're the only one who offered an official written post (though not a statement). At least you're communicating with the players and actually give us some relief. I just hope there is more communication between bungie and the players.

I hope I see my stats come back... I did pretty damn well in an Oddball game where I got a killing streak with the Oddball lol. I also won a King of the Hill match too.

  • 10.10.2007 11:52 AM PDT
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Check the latest sticky on this subject, good info.

http://www.bungie.net/Forums/posts.aspx?postID=13556273

  • 10.10.2007 11:53 AM PDT
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I got two games worth of info back. Unfortunately, my xbox died yesterday (Three Red Lights of Doom), so it's gonna be a while before I'm back online.

  • 10.10.2007 12:10 PM PDT
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Posted by: Black Ops 360
Check the latest sticky on this subject, good info.

http://www.bungie.net/Forums/posts.aspx?postID=13556273


Yeah I'm glad they finally released an official statement regarding the issues of online stats. Now lets see them ! =0)

  • 10.10.2007 12:12 PM PDT
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http://www.bungie.net/Forums/posts.aspx?postID=13556273
I'm glad the stats and medals are not lost and they are fixing it, I was wondering what was going on when I just saw my out of date Service Record, good work Bungie!

  • 10.10.2007 12:17 PM PDT
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I cant wait for COD4 and their ranking system. Halo 3 is awesome but the multiplayer will quality wise be better, obviously not as popular though-but thats ok with me!

  • 10.10.2007 12:21 PM PDT
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Sweet, I just lost about 70 experience points and downgraded an officer level.......I'm in queue!!! = )

http://www.2aforum.com/forums/images/moods/default/aieelp4.gi f

[Edited on 10.10.2007 12:31 PM PDT]

  • 10.10.2007 12:29 PM PDT
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Thanks guys I'm sure this was a major headache.


I kinda like watching my stats change slowly adding games, it's like I'm playing while I'm at work. Everytime a good game pops up I think, Hell yeah, and every time I go negative I'm like, Damn't. I hope this happens more often, it makes my work days go by faster. Don't tell my boss!!!

  • 10.10.2007 12:30 PM PDT
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Thanks so much for the update, Achronos. And another big thanks to all the guys at Bungie who helped fix this! :)

  • 10.10.2007 12:51 PM PDT
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The odd thing for me is that my stats were mostly correct this morning, now they're all wonky.

  • 10.10.2007 12:55 PM PDT