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  • Subject: Response from Microsoft regarding "Gravesite" Believe cam...
Subject: Response from Microsoft regarding "Gravesite" Believe cam...
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A warning. If your like me and have been drawn in by the campaign because your a fan of the fiction that has driven this story...do not get your hopes up as I did...


EMAIL CONTENTS BEGIN:

Hi, Edward!



Thank you for writing Xbox Customer Support!



We appreciate your feedback. I understand that you have some issues in the the Halo 3 game itself.



We consider all of the suggestions and comments sent in by our members, and we maintain an internal database of suggestions that we consult and prioritize.



Customer satisfaction is our main goal and we will improve our service in the future. Again, In behalf of Microsoft Xbox Customer Support, we deeply apologize for the inconvenience.



For further assistance, please don't hesitate to write back or call Xbox Phone Support at 1-800-4MYXBOX or 1-800-469-9269 (United States and Canada); or 425-635-7180 (International/direct dial to the US) at your earliest convenience, and we will be happy to help you. We are open everyday from 9am to 1am EST/ 6am to 10pm PST.



To expedite service, please provide Service Request Number 1046116667 when you call.



Note: You may link your console to your Windows Live ID, and check repair status online at the web site: http://service.xbox.com.



Sincerely,

Jim

Xbox Customer Care Team



--- Original Message ---
From : steddie369@comcast.net
Sent : Wednesday, October 03, 2007 8:26:02 PM UTC
To : XBOX_.XBOX.NA.00.EN.HAH.MNL.LV.T01.SPT.00.EM
Subject : Xbox Live

Service:
Xbox Live

What type of problem do you have?
Full Name:
Edward

What e-mail address would you like a response sent to?
steddie369@comcast.net

Be specific when describing your problem. The details that you include enable us to promptly send you the most likely solution to your issue.
Hello. I realize this is probably not the forum to ask this question, but I have pretty much exhausted all other options. I want to know where the Gravesite video from the Halo 3 Believe campaign is? We were all told it would release on 10/1/07. It is 10/3/07 and still no video. I have asked around so many forums and have searched all over the net for info and have gotten no where. I have really enjoyed this campaign and I, along with many other people, are bigger fans of the story behind Halo than the game itself. It is a big let down that we were promised something that could prolong the enjoyment of this and it has not been delivered. I realize the video may only be a few minutes long, but I want to see it. If this is some sort of advertising gag it is not a good one and is only going to make your hardcore fans very angry, and already is. Please do something about this. Thank you.


Big Fan





Yeah, proof the support folks are robots. Anyway, as I said in my email I know where I sent this was not really the correct place, but come on? Some kind of human response would be nice. Even, hey loser, get a life no one cares would be great! (Flame on) Also it shows that they are probably getting bombarded by the same R-tards that play the game all the time and come here to complain about it even though they are probably typing with one hand and controlling the Chief with the other. What wrong? Mommy not love you enough so you gotta complain about things you love in order to get attention? Gotta punish yourself somehow because you feel guilty for loving a video game so much? Awwwww...shut up. Sorry, off subject...whatever, flame me, who cares...not like there are MODs watching us or anything....

[Edited on 10.04.2007 7:14 AM PDT]

  • 10.04.2007 7:12 AM PDT
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BUMP...not letting my post get put down the bottom because 50k people are complaining about something they play every minute of everyday. Oh, and if you have so many problems with it and do not play it, then WTH are you on the forum for the game you hate so much idiots.

  • 10.04.2007 7:25 AM PDT

Thats Right I Was Banned For Watching The Webcams Too Much!Combat Arms - X647"He who'd walk a mile just to hold an empty hand, knows what it means to be a wealthy man."
Skin This Place Alive...

Mk, bumping as you did is not good.
Try to be a little more calm about it.

It seems as if you got a general response letter. MS doesn't have time to read each and every letter / e-mail they get.
This is normal.

  • 10.04.2007 7:33 AM PDT