let me begin by saying that i am very pleased with the way this halo 3 experience, the game, the meta game, the marketing, pretty much everything halo 3 has gone. perhaps this is why it comes as such a cold slap in the face to realize that Bungie, a company so dedicated to its fanbase, so idealistically maneuvered to benefit each member of its diverse commmunity, has fallen so short on such a large scale. when we as a community are left to surmise what will and will not be available in a finished game, we each have our ideal situations. many of us wanted every weapon and vehicle to be usable, to have massive online co-op in campaign mode, to have a massive and satisfying storyline, and each ideal, in turn, was met to a certain degree, but if it hadnt, we would be dissatisfied, maybe, disappointed, but not disgruntled. after all, in that situation, no one was PROMISED anything, so it is not an insult when we are denied it. HOWEVER, when we are all attempting to unlock the servers, for whatever reason we see it as a valuable and worthwhile opportunity, and we are, ALL OF US, aware that each key comes with a message, a message reading "you will be rewarded for your efforts" or something very similar, there is an inherent PROMISE of a reward, and when that reward is set, by PRECEDENT, as a package arriving at your doorstep with some halo related goodies in it, you naturally have an EXPECTATION of what the prize is and that you have done what is, BY PRECEDENT, required to get this reward, then naturally we are all very INSULTED when our expectations are VIOLATED. now note that none of this is LEGALLY binding, if it had been, we have a pretty well-placed and well-read lawyer as our installation monitor who wouldve jumped on that angle. but legal rights are not the only factors that affect the relationship between a company and its customers, there is such a thing, after all, as TRUST, and when it is injured, the relationship as a whole may crumble. so, in conclusion, when our trust is violated once by the boy that cried wolf, or in this case, the Bungie that cried packages, we are less likely to be as involved or as interested the next time around. the thing is, its not too late, provided that Bungie has the appropriate information to resend the packages that have not arrived, and surely, they can find a way of monitoring and regulating who has gotten the packages, who hasnt, who should, and who shouldnt.