- last post: 01.01.0001 12:00 AM PDT
Posted by: ash55
I don't agree. The moderators are friendly and do answer questions (except Pez, who's answer to everything is "Shut up", but people love him anyway).
We do have to step in, and pretend to be "big and bad" when trying to steer a derailed thread back on topic. When people start up a new fad or meme, we need to make a stern, public message in order to stomp it out. It's unfortunate that this is our public face, but that's just a necessary part of it all. We need to inform people that their crap won't be tolerated. If the moderator's were overly lenient and push-overs, I have no doubt you'd be complaining about a whole new problem.
That said, I know I spend probably half my time on here just answering my PMs and helping people with their queries about the site. However, does anyone see this? Not really, only two people have access to it.
I think most of what you expect is happening, it's just not very apparent. Afterall, we're "Ninjas"... apparently.
I'm posting from personal experience. The majority of the time I have messaged Mods with questions, I have not received answers, or anything for that matter. In a recent example, I had a problem with an account being banned on my PC while I was at work, I was subsequently banned as well when I came home and logged in. I didn't understand what had happened. It appeared that I was banned by someone who was not even a Mod here at B.net. I asked for an explanation from two Mods that were online at the time. I received no answer or explanation at all. I was ignored. I had to wait out the ban, post on the forums and get the answer I wanted from regular members.
Regarding the second part of your post. I agree that Mods need to step in and thwamp the bad guys when necessary. I was just saying that Mods should be friendly and helpful, unless there forced to go into big bad ninja mode due to someone’s disruptive behaviour. I just find some to always be in big bad ninja mode, and it just doesn’t come across as welcoming.
I'm not, in anyway, saying that the Mods here aren’t doing a good job. With the number of people that come here and the insane amount of spam and flames that pass through b.net in one day, It's quite amazing how clean you guys keep things. Some of you crack me up with each and every post. We all appreciate that.
Regardless, trying to find an answer to a question that should be easy can be quite difficult. The forums can get overloaded with junk that could be avoided with a Mods intervention. Small example; When the playlist update was delayed, a mod could have posted a sticky with an explanation. I know people should not have reacted the way they did over the update, but much of it could have been avoided. The sticky would calm most people down, and only needed to be on the forum until the update was ready. (24 Hrs?) It wasn’t a huge problem, It’s just the only example I can think of off hand, but things like this seem to be a trend.
Again, these are opinions take em’ as you will.