- last post: 01.01.0001 12:00 AM PDT
Posted by: Achronos
Normally, bungie.net checks with Xbox Live and pulls down your Gamertag every so often to update your account's link status. While this data is cached, the cache eventually becomes stale. This means that during extended periods of slowness or downtime of Xbox Live's account services, your gamertag can possibly become unlinked for a time.
Don't panic if this happens - as soon as the connection to Live is re-established, your Gamertag will automatically get linked back up to your bungie.net account. And you can always use the Player Finder to manually look your gamertag up if this happens.
Thank you for your patience.
Update: We are aware that some file shares and screenshots are showing no items for people who get unlinked in the manner described above. Your data is not gone, and we're looking into the problem (it appears to be a UI issue at this point). It will correct itself automatically when everything is relinked as well.The issue has been resolved for many Bungie.net members. Please be patient because it may take up to 24 hours for your account to return to normal. If you have any further questions, feel free to send me a private message and I will help with what I can.