- last post: 01.01.0001 12:00 AM PDT
Posted by: james220
ok
so i created an account so i can have one you know?
just brcause u need one
but anyway
i created an account with my gamertag on it and then forgot to get on for a couple days
so when i tried to get on again (1-11-08)
it said the password i used was wrong
i know the email is right bcuz i can search my gamertag and i dont have the email hidden
but i tried all the passwords i have/do use
but none of them work
so i decided to kmake another account
and i used the same email as the one with my gamertag
and it worked
so i was like WTF?!?!
so when i tried to link my gamertag
it said it was already on use
so i want to know how could i use the same email
if its already in use?
and how can i get the password for the one that does
or something like that
i just need help on how i can recover my account with the gamer tag or something
please help
it would be greatly appreciatedThere is a possibility that you entered a password twice during the account creation process, but you thought your input was something else. Therefore, you are clueless to what the password may be, which is why Windows Live has two password recovery options. Simply click the link that says forgot password and follow the directions from there. You will be prompted to answer your secret question, which is not case sensitive and the answer should be easy enough for you to guess, but hard for others to. After correctly answering it, you will be emailed a link to reset your password.
The second option, which I believe is only for certain emails like Hotmail will allow you to confirm your identity by emailing your alternate or secondary address. Simply login and follow the directions to recover or reset your password. If there is a problem or you think someone may have access to your account, be sure to contact the Windows Live Technical Support Team and clearly state the issue at hand. They should reply within twenty-four hours to assist you with any concerns or problems you are having. Good luck. If you have more questions and need further assistance, feel free to send me a private message and I'll be more than glad to help with what I can.
[Edited on 01.23.2008 6:54 PM PST]