- last post: 01.01.0001 12:00 AM PDT
First, check for updates at Microsoft (pretty simple just go to help->update office).. Second since I know for sure that normal.doc exists at least in Offfice 2003, that that's what you have. If that is the case, and the update does not work. Find the directory it is in, and delete it. Office will automatically restore it on start based off of it's safety features. So I remember at least. If all else fails search for it on the office website.
Hope that helps, Cheers.