- last post: 01.01.0001 12:00 AM PDT
geno, Just go to the microsoft help page. I was having a problem, and they went right after it. They even called my house from seattle!! They will help you!! Just take the steps they ask you, and you WILL figure it out. Also have you tried to run diagnostics on your computer (like dxdiag for software, scandisk for you hard drive, and memtest86 for your RAM) ?