- last post: 01.01.0001 12:00 AM PDT
hey man
after the disc is put in, during the loading screen it asks to download the updates
after i finish downloading the updates it brings me to the main menu of the original game
from that menu i select connect to xbox live
the error text apears and it leads me to the dashboard to make a connection test
after the connection test passes 100%, i proceed to the dashboard, bummed out....
I have gone as far as reformatting the Hard drive, after clearing cache failed to solve the issue.
I was on the phone for 3 hours today with xbox customer support
I was eventually put through to the supervisor who after running all possible trouble shooting tests, decided to get me to download the backwards compatibility program via my computer and a burnt disc. After performing the download and executing the backwards compatibility disc, the original games with still not connect to live.
Obviously the super visor was surprised at this, and said that he had never seen anything like this before, and that the only other thing that he could think of (after talking to the "Offline Assistance Specialist" ) was to send me their version of the backwards compatibility disc, saying that sometimes the online version from their website does not work for all consoles.
The disc should be here in 5-7 business days
And they said that if this does not work i am to send in my xbox for repairs
however i find it illogical to send my xbox into repair when they do not know what is wrong with it in the first place.
Thank you Grump1 for the interest you have shown
i look forward to your response.