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Subject: Bungie.net Blacklists, Server Downtime

Tom Achronos
Bungie.net Overlord
twitter: http://twitter.com/Achronos

"I have no words that would do justice to the atrocities you commit to the English language, as well as your continued assaults on the concepts of basic literacy and logical reasoning."

Basically, a few hundred users were banned by our automated process that bans your account (for 48 hours) if you use it from a computer that was recently used by a blacklisted user. This prevents you from creating a duplicate account to bypass the blacklist. This morning, this process was a little too aggressive. In addition, several server stability problems have cropped up.

So, tomorrow, we'll be deploying a hotfix to bungie.net that should clear up both the blacklisting for the few hundred of you that this affects, and the stability problem for everyone else.

Please note that while the blacklisting will be fixed so it isn't as aggressive as it was this morning, please note that it will still ban you if you use the same computer as another banned user. So, guard your own computer, and be careful if using your account from a public terminal, like a school library or Internet cafe.

  • 04.18.2005 5:27 PM PDT
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wow, a bunch of updates in like an hour...this is sweeettttt....

  • 04.18.2005 5:33 PM PDT
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now that the update is out and the date for the maps is out when do you plan on reseting the ranks

  • 04.18.2005 5:38 PM PDT
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I downloaded the update for Halo 2 and now I can't play any game. The picture will freeze up for a minute then resume later. When I enter matchmaking, in the 1,2,3,4 area I get to 2 and it says 8 players total for skirmish and then it feezes and ejects me from the list.

  • 04.18.2005 5:40 PM PDT
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I'm having the exact same problem

  • 04.18.2005 6:31 PM PDT
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Can anyone from Bungie reply to this as I'm also having the same problem. I'm assuming this has to do with the server down time. How long is this down time predicted to take? I just wanted to know if I should go wash the dishes or not...

  • 04.18.2005 6:44 PM PDT

Ya im getting it too.. Im the Middle of a Game i get the Blue screen and then it just Ejects me out!!! It was a ranked Match too i was ticked. but Ya if you can can you guys fill us in on whats going on!!!! Thanks

  • 04.18.2005 7:05 PM PDT
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wow this sucks i got major lag and consecutive blue screens
thanks for the info on the maps tho, nice job
keep up the good work and fix your server please!!

  • 04.18.2005 7:46 PM PDT
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ok im sorry but i think that the gun updates suck majorly i mean whats the point of changing things after every body got used to them i think that the guns were better off before but i must admit that i like it now that people cant use standby and they made the generades way way way way to good so for the most part it was pretty good but the maps better be amazing.

  • 04.18.2005 8:03 PM PDT
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aahsfasdfj

[Edited on 4/18/2005]

  • 04.18.2005 8:17 PM PDT
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IF I can't log on to any part of xbox live does this mean I have been banned? If so what is bungie/microsoft going to do to compensate me? I have never cheated ever! review my games if you want to make sure.... and if I was unlucky enough to be part of the "only a few hundred," I would like a one day extension on my xbox live account. (I"m not completely ticked, but I was really looking forward to the update and its fustrating). Not only that but the loss of a day for someone who has to use spare change to pay for an account every year is just plain wrong.

  • 04.18.2005 8:24 PM PDT
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1 of my accounts was Banned for ever for matchmaking.. i dont feel that this is fare i just was charged for a new year and now i cant even play the only live game i play... I feel that if i were to be banned ban me for a week.. I'm not going to lie yes i used stand-by a few times because if you didnt you would just get stand-by'ed back... but i dont care anymore im not going to use it please un-ban me and if i use it again then ban me forever Thank You

The gamerTag was Ghetto Cruiser

[Edited on 4/19/2005]

  • 04.18.2005 8:25 PM PDT
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my account was also banned from halo 2 matchmaking and i would like to know if it really is permintally banned or its just sayin that because things got messed up from the content download so i wanna know if i really am.

  • 04.18.2005 11:47 PM PDT
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Why me??After turning on my xbox and downloading the new content, it's been nothing but trouble. I am unable to play any thing on Halo even any of the matchmaking.I can even play the campaign game. It does let me in the pre-game lobby and talk with other players but doesn't let me download the map. The pitcure freezes and the other players symbols turn blurry for a few seconds. Did I download a VIRUS or what. My other friends dont have this problem and I've never been blacklisted,never cheated. I hope this is temporary and I'm sure many others are pissed off too.

[Edited on 4/19/2005]

  • 04.19.2005 12:49 AM PDT
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Okay it just happened to me...I never cheated so I really don't know what's going on. I just finished a team slayer matchmade game and after that game I was kicked off of Xbox Live. I tried to log back on and it shows the "Signing into Xbox Live..." thing which takes longer to load then usual then I get a blue screen telling me I there is some error...so I run the trouble shooter and everything is ok but then it can't find Xbox Live. How the hell can it not find Xbox Live? I am on my friends Xbox which I am borrowing for a very long time because of the fact that after using the 2 month free trial we forgot to cancel it so we were forced to pay the $50 for Xbox Live. Is this the so called "blacklisting?" Could I just be experiencing server downtime also? Well hopefully I can get my questions answered...thanks and peace out!

[Edited on 4/19/2005]

  • 04.19.2005 2:20 AM PDT
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Okay it just happened to me...I never cheated so I really don't know what's going on. I just finished a team slayer matchmade game and after that game I was kicked off of Xbox Live. I tried to log back on and it shows the "Signing into Xbox Live..." thing which takes longer to load then usual then I get a blue screen telling me I there is some error...so I run the trouble shooter and everything is ok but then it can't find Xbox Live. How the hell can it not find Xbox Live? I am on my friends Xbox which I am borrowing for a very long time because of the fact that after using the 2 month free trial we forgot to cancel it so we were forced to pay the $50 for Xbox Live. Is this the so called "blacklisting?" Could I just be experiencing server downtime also? Well hopefully I can get my questions answered...thanks and peace out!






this is exactly whats happenning to me right now and my friend next to me. we have played many games tonight then all of a sudden xbox live wont connect on either xbox. and no we dont cheat....we dont have the capabilities to do standby uhhhhhhhhg. i sure hope its server downtime.

  • 04.19.2005 2:28 AM PDT
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I am having the same problem, I dont even have a modem near my xbox. the only thing I ever did was get up on the base on Zanzibar, and that is legal according to the list on this forum. I hope this is server downtime, I can not even access my stats online.

  • 04.19.2005 2:31 AM PDT
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I'm getting exactly the same thing as all of you lot. i really don't understand what's going on. also, Bungie, what if two people in the house have xbox live, and run it on different xboxs, but through the same modem? both me and my bro have live, and while i'm pretty sure he does not cheat, i would hate to get banned if he ever did. if in this situation one person did cheat, would the other get banned as well?

  • 04.19.2005 2:38 AM PDT
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I'ev just downloaded the new patch, hurrah and hurrah glad it's here. Seems like i've been one of these people that has been banned, or booted, or i don't know, but i finished a game and my screen froze for about 20 seconds, then when i came back it told me i had network problems and now i can't connect to xBox Live at all. I'm in the UK so using standby is out of the question, I'm a Spartan so dummying (about the only cheat open to the Brits) isn't a factor and my language, although can get a little fruity in self defense isn't so bad that anyone would be abhored by it so i'd be very very surprised if i was banned. Any idea what Microsoft are going to do about this glitch, otherwise there's gonna be a lot of very very dissapointed people when the US and UK wake up to no Halo 2 (perish the thought, i'm doing all i can just now not to hurl myself out of the window, ok ironing).

If i kill you, it ain't personal, it's just business.

  • 04.19.2005 2:44 AM PDT
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Yes i played Head to Head with my second account to check the new thing like grenades and so on and i wanted to sign in with my other account there was a message xbox live isn't there.....
Common Bungie please give your statement!!!

  • 04.19.2005 2:47 AM PDT
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does the stability issues mean what this thread I started mean? http://www.bungie.net/Forums/posts.aspx?postID=3032190&vi ewreplies=true

  • 04.19.2005 2:53 AM PDT
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So XBOX live is down for w a while , when will it be back up

I see that you reset the leaderboards, do you plan on reseting everyone else too

  • 04.19.2005 3:35 AM PDT
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not sure if this was a server problem but i just did 2 games and everyone I ran into was a level one!

http://www.bungie.net/stats/gamestats.aspx?gameid=145050080&a mp;player=troyBORG

http://www.bungie.net/stats/gamestats.aspx?gameid=145048683&a mp;player=troyBORG

I did a game last night when I got home and I am not a level 1!
http://www.bungie.net/stats/gamestats.aspx?gameid=144928093&a mp;player=troyBORG


And what is with bungie not knowing what the game type was?

  • 04.19.2005 8:21 AM PDT
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Posted by: Achronos
Basically, a few hundred users were banned by our automated process that bans your account (for 48 hours) if you use it from a computer that was recently used by a blacklisted user. This prevents you from creating a duplicate account to bypass the blacklist. This morning, this process was a little too aggressive. In addition, several server stability problems have cropped up.

So, tomorrow, we'll be deploying a hotfix to bungie.net that should clear up both the blacklisting for the few hundred of you that this affects, and the stability problem for everyone else.

Please note that while the blacklisting will be fixed so it isn't as aggressive as it was this morning, please note that it will still ban you if you use the same computer as another banned user. So, guard your own computer, and be careful if using your account from a public terminal, like a school library or Internet cafe.


So say I was to post about the halo 1 pistol and lets say a mod such as shishka was to blacklist me, not to say he ever would. Would this ban me from live as well?

  • 04.19.2005 8:37 AM PDT
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Do you guys ralize Achronos is talking about Bungie.net in general not Halo2?! This has nothing to do with Halo 2. It is stricktly this Bungie.net site nothing more!

  • 04.19.2005 8:59 AM PDT

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