Halo 3: ODST Forum
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  • Subject: Disc Unreadable
Subject: Disc Unreadable
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Posted by: kingnocrown
Thanks for the "update" urk. Now this is in no way directed at you but the only progress that's been made in the last week is to ring Microsoft? You've got to be joking...the last time I rang Microsoft support they were completely useless and reiterated everything I knew about the problem I was experiencing in a most patronising way. Not to mention the clear language barrier between us with me being English and the chap on the other line having trouble communicating with a very thick middle-east accent. I bought Halo 3 the day it came out and couldn't play that for over a week until my faulty disc was replaced and now it's ANOTHER problem stopping customers from enjoying a game that many people purchased on launch day. I work in Software Development and an issue like this would not be tollerated by our customers so I'm having a hard time understanding why this situation is any different.


exactly. This "update" is ridiculous... every game I own plays fine except for ODST... so how is this a problem with my xbox and not ODST??? Its been a week and a half since I bought this game and I still can't play it, and the only update is "call customer service"...I am done with this nonsense.

  • 10.01.2009 4:33 PM PDT

I am calling them and they said it is on their message board so we have to talk to them cause they have to gather the info to send to the tech people to fix the problem.

  • 10.01.2009 4:39 PM PDT

In war, it doesn't matter who's right, it matters who's left.

Got my 2nd copy of ODST today, it worked past the level that kept on freezing up. But when I went back o play on the same level with my brother, it froze up. I'm pretty sure it's my Xbox now.

  • 10.01.2009 5:04 PM PDT
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So by calling this number, we can help them gather info on what's going on and hopefully with enough data, they can come up with a solution.

I just got off the phone with two very helpful people (I was kinda surprised, but delighted by their attitude towards my problem). Despite what Microsoft said about this issue not being widespread, the reps actually said it was a very prominent issue and they received alot of calls about it.

However, by calling that number (1-800-4-MY-XBOX) you can help Microsoft collect more data... SO DO IT!!!

  • 10.01.2009 5:06 PM PDT
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Posted by: Valhalla
ok, so all of you people out there trying to give suggestions on how to fix it. you cant fix it, its an update issue. and same goes for all of you people asking if anyone is having this issue, yes we are, read the other 70 pages. no toothpaste doesnt work, boiling your disc doesnt work, holding the sync button doesnt work, casting spells doesnt work and neither does installing it on your hdd. i understand your just trying to help but for the love of god please read some of the 70 pages of posts that are saying exactly what you are. and if your having different issues or with different games, or your just on here to chit chat about ps3 please just dont post, the more off topic this goes the more they will ignore us.


Actually I casted Cure All and works just fine. Everyone just cast Cure All.

  • 10.01.2009 5:10 PM PDT

So by calling this number, we can help them gather info on what's going on and hopefully with enough data, they can come up with a solution.

I just got off the phone with two very helpful people (I was kinda surprised, but delighted by their attitude towards my problem). Despite what Microsoft said about this issue not being widespread, the reps actually said it was a very prominent issue and they received alot of calls about it.

However, by calling that number (1-800-4-MY-XBOX) you can help Microsoft collect more data... SO DO IT!!!


Exactly, before they would just say to fix my Xbox and what not. This time the guy made me go through everything I did and what happened when and were. It was great. So everyone just call them, and like he said if they don't help get that number and PM urk, and then call back until someone helps you.


[Edited on 10.01.2009 5:23 PM PDT]

  • 10.01.2009 5:22 PM PDT
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AlaskanBlues
I really don't know how to say it without it sounding like i'm an a-hole so here goes. Did you by any chance read ANY of the posts before you typed that?

[Edited on 10.01.2009 5:26 PM PDT]

  • 10.01.2009 5:24 PM PDT
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if i have to get another xbox its goign to be my 7th. im goign to be F-ing furious.

  • 10.01.2009 5:29 PM PDT

the situation seems to happen on older xboxs. Im getting a new MW2 console and seeing if that works.

  • 10.01.2009 5:30 PM PDT
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Thank You Urk! Appreciate the update.

Will be calling MS in the morning to report my issues.

Thanks again for the update!

  • 10.01.2009 7:28 PM PDT
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Hmm...Xbox won't read disc, Microsoft says it's the Xbox's fault, when the Xbox can obviously play other games and has never had a problem before. Microsoft says to buy a new Xbox. It's a conspiracy!

/Sarcasm. But seriously, I don't think this is good for Microsoft's public image.

  • 10.01.2009 7:52 PM PDT
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awesome an update! Thanks urk! Should keep some of us a little more lucid. Going to call that number tommorow. Thanks again,

  • 10.01.2009 8:26 PM PDT

Rawr.

So today... My console actually decided to play the game a bit. I got through 3 of the ODST's stories before I got to the end of Romeo's. It froze when switching back to the rookie. I restarted and loaded my campaign. It reset my entire campaign save file... I was back kicking myself out of my drop pod, but even better was it spawned me with the weapons I had before... I am done trying with ODST until the problem is fixed :\ I am going to call Microsoft again though since according to a few people in this thread they now know what I'll be talking about... I'll let you guys know how it goes in a later post.

  • 10.01.2009 9:02 PM PDT

We need more people to identify their problem to MS Customer Support!

  • 10.01.2009 9:41 PM PDT

Can you count to potato yet little buddy?

I just reported mine to and make sure you ask them to start a ticket first thing. I spent 22 frickin min. doing all there little restarts clearing everything checking for corrupt files bla bla bla just to get cut off..... An had explain everything over to the next persont.... arrrrrrrr.....

  • 10.02.2009 12:02 AM PDT

yep i called too, i got hung up on twice after they did the daft checks..... im seriously pissed at the customer service, yet again middle eastern tele com :( grrrr

[Edited on 10.02.2009 12:41 AM PDT]

  • 10.02.2009 12:41 AM PDT
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Before they have a chance to hang up, ask for thier Customer Service Request Number. Then sent Urk that number through a Private Message. They might get in trouble. :)

  • 10.02.2009 2:24 AM PDT

Hey. Has anyone bought a brand new game after the release of odst? I have just bought Fifa 10 and I am getting Flashpoint next week I just don't want to have these 2 games that I have been looking forward to for so long and not be able to play

  • 10.02.2009 5:56 AM PDT
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Why does it seem that Microsoft is being so secretive of what's going on. I just read online that Nintendo recently had issues with one of their updates for the Wii, and they admitted that there was a problem with some of the systems that downloaded it and released a statement that they are going to do everything possible to fix the Wii's experiencing the problem. Why can't Microsoft sound somewhat concerned about the ODST problem

[Edited on 10.02.2009 6:43 AM PDT]

  • 10.02.2009 6:41 AM PDT

I have no idea, but I was thinking they do not want people to panic. I mean come on, we are playing the best system that happens to also have all the problems. Every month there is something new that is wrong whether big or small.

  • 10.02.2009 6:53 AM PDT

I just want an update quick. I need to know if I should send my 360 back for a new one before MW2 comes out...

  • 10.02.2009 7:24 AM PDT

Send me a PM of your email and I'll get you a lockerz invite. 100% legit Thx CarloMorris for pic.

Banshee Master

Absolute Annihilation

Posted by: King reptar32
for all those who buyd halo 3 odst special edition including the halo reach beta .
they released informations to the offical start 2010

[Link Removed]


1. We've BEEN knowing it was coming out 2010
2. You get it even if you didn't buy special edition
3. No one is -blam!- retarded enough to sign in on that bull-blam!-.

[Edited on 10.02.2009 7:38 AM PDT]

  • 10.02.2009 7:34 AM PDT
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I called the support line today. They basically sent me through a load of things that didn't work and gave me a ticket number. They had me delete and recover my gamertag - be careful if you are told to do this and you don't regularly use Xbox live! I reset it as instructed and recovered it, but it recovered in the state I last played xbox live in - tons of gamer achievements gone =/

One weird thing I came across when trying to work past this ODST problem:

I deleted my ODST progress off my hard drive to see if it was just a corrupt file there. When I was in my hard drive I noticed my Halo 3 save file did not appear on the list of games. However, there is definately still saved info for Halo 3 - if I go into the campaign lobby I have access to all the missions and it shows the highest difficulty levels I've completed the game on.

Halo 3 is also experiencing a disc read error when I attempt to start a campaign. This is new since ODST caused an issue.

  • 10.02.2009 8:53 AM PDT

Halo 3's campaign and stuff like that are saved with the gamer profile. Not sure if ODST is the same but I would assume so. I wouldn't know though about ODST cause I haven't checked.

  • 10.02.2009 10:26 AM PDT