- gamertag: RedSVO
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I just got off the horn with MS tech support - what a pain in the arse. After attempting to explain everything I have done so far (see my thread on page 40...), they still asked me all the same questions I had just answered for them. I decided I would humor them by following their directions to clear the cache. "Now play the game". I asked him if he was willing to wait until the end of the mission, could be about 20 minutes. No answer. I repeated that I can play the game, it dies at the end of the mission, I don't think you want to wait for me to get to that point... Then he asked me to reformat the drive - I REFUSED to reformat the drive as I have too much time invested in the gamesaves stored there to do something that stupid for ONE GAME. The next response was he wanted me to send in my console for repair! I asked for a supervisor. After waiting for about 8 minutes, I got to talk to one, and they asked me the same dang questions! But it did appear that this person at least had heard of the issue and was trying to help. All I have to say is - that was a real pain and I hope I NEVER have to call them again. I doubt they captured a fifth of what I had done to date so good luck on using that info to fix the issue...
[Edited on 10.18.2009 7:50 PM PDT]