Halo 3: ODST Forum
This topic has moved here: Subject: Disc Unreadable
  • Subject: Disc Unreadable
Subject: Disc Unreadable
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Stop trying to spin it onto the customer. If you haven't got any news for us then stop referring us to the useless Microsoft support. Bungie developed this game and Microsoft created the hardware. How in the world has this got anything to do with the customer?

The problem is nothing to do with the customer so do something to fix the problem instead of providing incompetent answers that are only frustrating us even more.

  • 10.05.2009 6:03 PM PDT
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I have been patiently waiting for an answer.

Having experienced the RRoD and getting my xbox replaced, im used to these kind of failures... BUT now there has been another weekly update and not even a reference to those of us that waited in line to buy ODST and spent 60 bucks on a game 2 weeks ago that we cant even play... Even worse that xbox support denies that there is a widespread problem with this game and they want to charge me to "fix" my xbox that wasn't broken until (ODST|UPDATE|WHATEVER)

So... WTF?!?

So in closing...

Dear Bungie,
Stop posting videos of everyone else having fun and call xbox as the game developer and ask them what they are doing about this problem. Then tell us.

  • 10.05.2009 6:12 PM PDT
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ok so im adding to the non playable list

Halo Odst (both disks for some, just 1 for others)
Halo 3 (not sure if true, can someone confirm)

Forza 3 demo- Disk read errors at random spots usually at beginning of race

Brutal legend demo- disk read error about half way through demo

Need for speed demo- just freezes when loading race
any others?

  • 10.05.2009 6:20 PM PDT
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I spent several hours on the phone with XBOX customer service and they informed me that I am the only one reporting this issue. So I am asking that everyone that is having this problem to please call XBOX customer service @18004699269 ask to speak to Flory and tell him you want to make a formal complaint to microsoft about the ODST issue. Also, tell him you will not pay the $120 repair fee. If we all do this, hopefully they will get the point. They made me so mad, that I am going to call them every day until they give in (I hope).

  • 10.05.2009 6:32 PM PDT
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It's probably a case of two different branches of XBOX support knowing different things. One's in the dark while the other is in communication with the development people.

In your case, just call again and see if you get someone different.

Also, the specific error is "Disc is unreadable". If you say "freezing" or "crashing", they might mistake it for something else.

  • 10.05.2009 7:35 PM PDT
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my copy just keeps on loading and when ever i try to play but the halo 3 multi. player workers fine

  • 10.05.2009 7:41 PM PDT
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GDI now firefight is unreadable for me it worked yesterday

  • 10.05.2009 8:08 PM PDT
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Well-

I emailed XBOX support the day of this issue and they gave me the same responses everyone else is getting. However I thought it was $100 to get the thing fix. Regardless of the fact, I personally believe NO ONE should have to pay to get their XBOX fixed if it happens on just one game. Though my xbox was used/refurbished, I've had it for only about 5 months, I don't leave it on constantly so it doesn't over heat and I don't play it very often. Not to mention I think it's ridiculous they'd charge someone that amount, even if it might be the drive itself. I told them I'd send them my old system give me credit towards the pro and send me a new Pro and I'd pay the difference, I didn't even care if I had to dish out 200 or so bucks for a newer system. My other games work fine, actually Tom Clancy Vegas 2 works fine. Ever since then though I've been having freezing issues since I got ODST with other games except Vegas 2. COD4, NFS-Underground, and Grid, and Halo 2 in the same exact spot every time. There are other games coming up that I want to get, but I'm not going to get another 360 game if I can't even play a brand new game on my system. I don't want to dish out another 60 bucks to find out the damn game doesn't work and give me disc read errors.

  • 10.05.2009 8:33 PM PDT

Kat: The real Noble Leadership.

I submitted a ticket to Microsoft and their customer service does not give me confidence. Nor does two weeks with no information besides the fact that Microsoft does not see this as a major issue.

  • 10.05.2009 9:38 PM PDT

hey guys me and my buddies found the problem. apparently it's microsoft's fault all the way. the update for halo 3: ODST (the one to keep people from hacking the Xbox) is attacking the systems. a game company will be trading new xboxes for the ones attacked by the update. i'll post a link to the company so everyone can get on that list.

  • 10.05.2009 11:57 PM PDT
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An update to Halo 3 that was keeping people from hacking? That makes sense.

But I'm a bit suspicious of this game company that wants to trade xbox 360s.

  • 10.06.2009 12:27 AM PDT
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You think 60 down the hole is bad.

Halo 3 ODST BROKE MY XBOX Now thats 40 euro and an xbox in the bin

What ever happened to quality control

Thanks again Bungie and Microsoft

  • 10.06.2009 3:09 AM PDT

I wish I was still legendary.

I'm now getting error E68 every few times I start the console with ODST in. This is REALLY beginning to piss me off, we should probably actually file formal complaints against MS for releasing untested software onto our consoles.

edited for spelling error that changed the post context completely.

[Edited on 10.06.2009 3:27 AM PDT]

  • 10.06.2009 3:27 AM PDT

My Xbox got 3 Red lights when I started playing ODST as well. It is now at the repair centre.

  • 10.06.2009 3:45 AM PDT
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I want to play ODST. Is there any where else we can keep harassing ppl for answers besides this forum and xbox phone support?

  • 10.06.2009 5:30 AM PDT
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Posted by: llamalizard
I'm now getting error E68 every few times I start the console with ODST in. This is REALLY beginning to piss me off, we should probably actually file formal complaints against MS for releasing untested software onto our consoles.

edited for spelling error that changed the post context completely.


E68: Hard Drive Error - Hard drive not DMA configured: It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it. Also this can be caused by a problem with the fans that make them draw too much power, it can also be caused if you have unnecessary accessories attached to the console like an external fan unit. Attempt to remove unnecessary accessories first, and then necessary components such as the hard drive and USB devices. If you have any case mods you may want to investigate those as well.

  • 10.06.2009 6:37 AM PDT
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I though consoles were supposed to play every game they would release for it. Then something like this pops up. Ridiculous.

  • 10.06.2009 6:47 AM PDT

For those in England, I need to see this on Watchdog. It is a joke. Xbox sales will be down this Christmas for sure. MS are displaying poor service. When these things happen to a (as they say) small group, they are affecting thousands of gamers. Situations like this give no cause to promote the 360. Which is what happens in most rooms with like minded people and inadvertly make a decison on what console they will buy. The other day my mates was saying get 360. Feeling quesy, I actually uttered "I may have to". MS have really killed it for me on this one. And this is not the only game doing this on my Xbox.
Game Freezers: FNR4, Ninja Blade
Disc error: ODST campaign disc

[Edited on 10.06.2009 8:56 AM PDT]

  • 10.06.2009 8:54 AM PDT
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I can't believe anyone kept this joke of a game. I sent mine back in a hurry and will never buy from bungie again. They are a sad pathetic developer who STOLE HORDE FROM EPIC and call it firefight. It's unfortunate that Infinity Ward a real developer hadn't released MW2 yet so they could have stolen some ideas from them. Bungie will never be in the class of A TRUE DEVELOPER INFINITY WARD a company that would never allow a game to be released that was a piece of junk map pack put on a dollar store disc. Even Epic never made a game that you couldn't even play. They banned me for speaking my mind before because all they want to do is hide the fact that this game was theft and they should be arrested for charging $60.

  • 10.06.2009 9:58 AM PDT

Bam! Said The Lady

yea horde wasn't the first btw

  • 10.06.2009 10:05 AM PDT

Send me a PM of your email and I'll get you a lockerz invite. 100% legit Thx CarloMorris for pic.

Banshee Master

Absolute Annihilation

Posted by: Shanerc310
I can't believe anyone kept this joke of a game. I sent mine back in a hurry and will never buy from bungie again. They are a sad pathetic developer who STOLE HORDE FROM EPIC and call it firefight. It's unfortunate that Infinity Ward a real developer hadn't released MW2 yet so they could have stolen some ideas from them. Bungie will never be in the class of A TRUE DEVELOPER INFINITY WARD a company that would never allow a game to be released that was a piece of junk map pack put on a dollar store disc. Even Epic never made a game that you couldn't even play. They banned me for speaking my mind before because all they want to do is hide the fact that this game was theft and they should be arrested for charging $60.


I know right?! Goddamn thieves! Everyone knows EPIC INVENTED SURVIVAL MODE, it never existed before that. I mean, it's not like Bungie every had survival mode in ANY of their games! And how could they possibly compare to Infinity Ward who have only made 3 games, only one of which was actually diffrent from all the other generic WW2 shooters?!

  • 10.06.2009 10:21 AM PDT
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how much do they pay you to go balls deep?

  • 10.06.2009 10:46 AM PDT

Send me a PM of your email and I'll get you a lockerz invite. 100% legit Thx CarloMorris for pic.

Banshee Master

Absolute Annihilation

Posted by: Shanerc310
how much do they pay you to go balls deep?


-blam!- off dumbass. Infinity Ward is not that great, and epic didn't make -blam!- horde first. Your just a fanboy. Now get the -blam!- out.

  • 10.06.2009 11:06 AM PDT

"Objects in the mirror are larger than they appear"

Well, I've never had any problems at all (the ones mentioned of otherwise). When I first got ODST, there was somekind of update done before I got to play.

And my XBox is quite new, got it 01/2009

  • 10.06.2009 11:07 AM PDT

I dont believe there is anywhere else to go unless we get everyone affected to write to every videogame journalist on the internet and bombard their inboxes with well written thoughtful letters asking that they shine the spotlight on MS for trying to downplay the topic....Maybe I should compile a list of videogame journalists emails to share with the forums and then everyone can email them as they see fit.

  • 10.06.2009 11:22 AM PDT