- last post: 01.01.0001 12:00 AM PDT
Posted by: rsattler
Mine is still in repair "mode". Two weeks tomorrow... three weeks since I sent it to them (Thursday). I'm going to miss MW2 launch, and that sucks. So much for "expedited" repairs. I wonder why some of us are getting repairs done so quickly while others are still in the "to do" pile?
Well that's kinda what was happening with mine, then this morning I looked at it and it skipped right past the "Console Repaired" tab to the "Console Shipped Back". It's also odd because the UPS tracking info is showing the console was shipped from Nashville, TN and not Mesquite, TX, so I am not sure, but it seems like I might be getting a different console back. Alright if it's new, crappy if not. Either way, hopefully they just haven't updated it yet.
Posted by: Haughmill
Hey Guys.
I live in the UK. I got in touch with microsoft through e-mail and they never mentioned the free repair, I however did and it seems to have been completely ignored. All my other games worked fine up until a few weeks ago, everyone now seems to be freezing. It's really depressing because I can't afford a new xbox and I cannot afford a repair. Modern Warfare is on it's way and I won't be able to play it without going to my friends house. This all began with ODST and the dashboard update. i am not blaming Bungie but it's not fair that I am unable to play anything until I can afford a new Xbox, which will be at least a month if not more.
When you called did you say "Disc Read Error" was the problem? I spent an hour and a half on the phone b/c I accidentally said freezing problems and she told me it was going to cost money to repair. Then I mentioned that it's the disc read error later and she said "Wait, then we can cover that for repair." Be specific if you haven't. Either way, sorry about that man, maybe send a private message to URK and get a "Service Request #" for him next time you call with that info. If they still don't offer a free repair, he should be able to help you out.