- Ghost Unknown
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- Exalted Legendary Member
The file cannot be read from the disc. You have a few options.
*Try the disc in another cd tray (if you have one).
*Clean the disc thoroughly with a non-static, non-abrasive cloth. A soft, dry cleaning cloth should do.
*Make an image of the disc with a utility like Daemon Tools, then mount that image and use that to install.
*Phone Microsoft and ask for another disc (it's worth a shot).
*Buy another disc.
I had exactly the same problem, cleaning the disc caused it to work. It will take a good few attempts to clean it, if that still doesn't work you could try getting the disc cleaned at a game shop (make a backup first just in case).
There is one more thing you can try, however that is a legal grey area and I'm sure discussion of that nature would be prohibited on these forums, so I won't tell you how.
Good luck.
[Edited on 08.29.2010 1:33 PM PDT]