I'm brand new to Bungie and this forum, and basically have just one question that I'm certain has been addressed before. When my son chose to "bring his credits online" in Halo Reach after we got XBox Live, he wound up losing not just credits but also his rank, reduced from a Brigadier Grade 3 all the way back to a Warrant Officer Grade 3, along with all of his armory items. We understood he would lose rank in his online profile, that makes sense due to the comparative ease of earning credits offline, but we assumed he would still keep his rank and armor associated with his offline profile. But apparently even his offline profile is now just a Warrant Officer Grade 3, with none of his hard-earned armory items, etc. Meaning that he has seemingly lost literally hundreds of hours of game play, as you all surely know. My question is, is there any way to get his rank back? We would gladly return to having to play online as a default Spartan, if it means recovering his original offline rank (Brigadier Grade 3).
Thanks in advance for any help!!!