Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • gamertag: Jzzb
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Welp, once again Bungie and Microsoft have slipped by without a real fix, just like what happened with ODST.

Sheesh.

  • 10.10.2010 10:28 AM PDT

my disk randomly broken and i lost my flames =((((((((((((

  • 10.10.2010 10:31 AM PDT
Subject: Disc Not Reading

no faults yet i had one disk read error

  • 10.10.2010 11:47 AM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

Mine just says open tray. If I eject the disk and the put it back in OVER and OVER and OVER again, (for over half an hour sometimes) the disk will read fine. But the next day, I have to go through the cycle again.

  • 10.10.2010 2:05 PM PDT

-blam!- YOU MICROSOFT YOU -blam!- INCRUSTED PIECE OF -blam!- MOTHER-blam!-S FIX THIS GODDAMN DISK ISSUE YOU DIRTY LITTLE -blam!-S -blam!- YOU MICRO$OFT -blam!- YOU BUNGIE -blam!- YOU!!!!

  • 10.10.2010 2:38 PM PDT

Tertius Vicis lepor Cepos

I love Halo 2 with all of my heart.

_______<-Guitarman381


Posted by: shredderman5664
Mine just says open tray. If I eject the disk and the put it back in OVER and OVER and OVER again, (for over half an hour sometimes) the disk will read fine. But the next day, I have to go through the cycle again.

Same. Also, I can NEVER play Winter Contingency or ONI. I love those 2 and it pisses me off.

  • 10.10.2010 3:54 PM PDT

its the 666

they set you up

  • 10.10.2010 6:08 PM PDT
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  • Senior Legendary Member

I sometimes get this error message right after matches. It robs me of credits and probably subjects me to the quitter ban.

  • 10.10.2010 7:10 PM PDT


Posted by: Dj DiN
I sometimes get this error message right after matches. It robs me of credits and probably subjects me to the quitter ban.
If it shows you the score board and says "saving stats" then your stats were saved.

  • 10.10.2010 9:56 PM PDT

I got my xbox back today and have played Reach for quite a few hours. I installed it to my HDD right away and have not had a single problem yet. I played several parts of campaign missions and some online matchmaking games. I'm pretty sure I got a completely different console back because I had to transfer all of my licenses over. But, most importantly, it now works perfectly! Only have 4 achievements left, too!

  • 10.11.2010 1:04 AM PDT
Subject: Disc Not Reading
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My elite was having this problem with one of my discs. It was becoming unreadable, kept popping into dvd mode, or just said for me to clean it.

  • 10.11.2010 2:30 AM PDT

Well... i had to go buy a new xbox... only reason i am not pissed over it... is the fact that my xbox is 5 years old so it was time for a upgrade... bought the slim thing is amazing...


would recommend it to anyone...

  • 10.11.2010 3:48 AM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

KAZAM!

I'm not sure if this has been said before or not so I apologize if it has because I'm not going to browse through 120 pages of response to check =D. From my own experience when your xbox starts to read games as dvd's it is generally related to your optical drive going the way of the dodo. I had this problem about half a year ago in my 360, which is so old it doesn't have an HDMI port ^_^. Anyways, it would start out with unreadable messages, clean your disc, etc. Eventually it would not read Halo 2, 3 or ODST yet read every other game until those too were read as dvds. If your warranty is expired you can pick up a new drive on ebay for about $25, make sure it's the EXACT model number that is already in your xbox as you will be putting the logic board from your drive into the new one, otherwise it will not work. Please note that this is not a mod, rather a fix for a hardware problem as some people have trouble distinguishing the two, however, If you have the money to burn I would suggest getting a new xbox. Hope this helps!

[Edited on 10.11.2010 4:46 AM PDT]

  • 10.11.2010 4:28 AM PDT
Subject: Disc Not Reading

Uh crap...

I just made a thread about this. Thought the disk was broken, but it might be just this bug..... DAMN,

  • 10.11.2010 5:20 AM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • gamertag: Azslic
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I just got my console back. I sent it out September 25. It was delivered back to me October 8th. I haven't had a DRE yet. I'd say that I'm happy with the results, but the major pain that I had to go through just means that Kinect will never make it into my home. "Live" customer support was a joke (learn English). The final note. The console returned to me was in rough shape. The face plate was dirty, marred, and dinged. The console was not the same machine as what I sent in. Pathetic MS, pathetic.

  • 10.11.2010 6:04 AM PDT

Hey dude if you have usb drive you can play it i have that same problem but when people take out their usb reach plays which means you can use a usb i have an 8gb usb so when you put in the usb clear your system cache and play your reach worked for me should work for you

  • 10.11.2010 6:34 AM PDT

Just called microsoft they will not fix the console. The rep even admitted that "this is just how Microsoft does business", wtf any suggestions on how to get my console fixed ?

  • 10.11.2010 10:22 AM PDT

guess i have no choice done with xbox done with bungie, taking game back trade in xbox or craigslist it. Cant believe this but that's how bungie an microsoft do business.

  • 10.11.2010 10:35 AM PDT

I filed a claim with the BBB after Microsofts crappy customer service. I filed it about a week ago, and have yet to get an email from the BBB, is that normal? How do I know if they received my complaint?

  • 10.11.2010 11:20 AM PDT


Posted by: SoulFist7
I filed a claim with the BBB after Microsofts crappy customer service. I filed it about a week ago, and have yet to get an email from the BBB, is that normal? How do I know if they received my complaint?
File your complaint again with this BBB. http://alaskaoregonwesternwashington.bbb.org/consumers If you filed it with a different one then it'll take longer because they have to send it to the BBB I listed above. It took about 2 or 3 business days for the BBB to send me a e-mail saying they sent it to Microsoft. You won't get a confirmation e-mail until they actually look at it.

[Edited on 10.11.2010 12:07 PM PDT]

  • 10.11.2010 12:06 PM PDT

has bungie acknowledged the issue? have they really not said anything about this catastrophic failure?

  • 10.11.2010 12:31 PM PDT
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this was the last straw for me.i sold my reach game my xbox and other xbox games. -blam!- you M$ my ps3 will keep me more than content in the years to come and i know who to pick when the next gen consoles are released in the future

  • 10.11.2010 12:41 PM PDT

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so i tried cleaning my disc and it made it worse lol i have no idea what to do anymore and im not sure if gamestop will give me a new copy...so basically waste of 60 bucks

  • 10.11.2010 1:23 PM PDT

This bites...I forgot that my blackberry sends delayed messages so Microsoft didn't recieve my email until the time after they were supposed to call me...this is taking longer than it needs to be. I told them to call me tomorrow on Tuesday, can't I just call them? Someone please tell me if I can because I don't have alot of good times during the week when they can call me.

  • 10.11.2010 1:24 PM PDT

_____________(''''''''ll' ''''''ll*****)_|'''|_____ _
[-----------_____.`=====.-.~:_______/___|===============[00]
|_|||___/___/_/~```|_|_|_|``(0)-------------<)


Posted by: Spartan2447
This bites...I forgot that my blackberry sends delayed messages so Microsoft didn't recieve my email until the time after they were supposed to call me...this is taking longer than it needs to be. I told them to call me tomorrow on Tuesday, can't I just call them? Someone please tell me if I can because I don't have alot of good times during the week when they can call me.
just call them if they gave you one of those refrence numbers you should be good if not just say you called before and they should be able to find your records

  • 10.11.2010 1:27 PM PDT