Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

I'm having this issue but it's only on Invasion: Spire? Any ideas to why??

  • 11.22.2010 5:49 PM PDT

Spartans never fall, they Bungie.
www.thezeitgeistmovement.com

Reach NEVER loads first time for me... or the 35th time. After opening & closing the disc tray around 50-60 times & letting it try to read the disc, only then does it work. The disc is fine, I play it on a friend's xbox (his 4th, I'm on my second, this one was repaired so I guess it's still the launch edition.)

FML

  • 11.23.2010 10:28 AM PDT

Call the number, then you can enjoy having no xbox at all like me. Today is day 9.

  • 11.23.2010 11:22 AM PDT

Last month I went through the process of contacting the BBB, getting contacted by Microsoft, having my repair fee waived, sending in my console, and getting my console back to me.

I had the Halo Spartan Edition 360, so they did a same console repair. The sticker on the back has changed to say that it was repaired.

...However, I'm still having the same problems. Despite the repair, I still can't load Pillar of Autumn at all or install Reach to my harddrive or play most of Firefight.

I'm so bummed right now, words can't even convey.

  • 11.23.2010 6:26 PM PDT

It's a terrible problem caused by too many combinations and permutations of hardware. The reason I have a console is to be able to play a game without having to upgrade or tweak my PC every few months.

Let's see, there are six different BIOS versions, at least 5 different DVD drives, I think we're on about a dozen SKU's, different makes, models & size hard drives, some boxes have more internal memory than others.. graphics chips are different.. a few different power cables, plus special editions like yours made out of who knows what.

We're the ones who get screwed by these companies. Shame on me for not just buying a new console to go with my new game.

  • 11.24.2010 4:57 AM PDT

If pro is the opposite of con, then the opposite of progress is...

I just take the disc out and put it back in the console repeatedly; eventually, it reads :(

But I didn't have any trouble with it the first few days I was using it

[Edited on 11.24.2010 7:52 AM PST]

  • 11.24.2010 7:49 AM PDT
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its the disc drive i had the same problem i just opened the one with red ring and switched the disc drive with the new one and off i went playing reach and COD when ever i damn well pleased :D

  • 11.24.2010 7:58 AM PDT

---The Skeleton Krew---

I come for whom the bell tolls, and it tolls for thee.

What did you guys do to get your repair fee waived? i called MS yesterday and told them exactly what was going on (same problems everyone else is having in this forum) and they still wanted to charge me $120 to send it in. Yeah, my warranty has expired, but i thought i had read where some of you were getting the fee waived. What did you say or do to get your box fixed, no charge? Help Please.

  • 11.24.2010 8:31 AM PDT

Mine was still under warranty. Otherwise I doubt they'll waive it and you could get stuck paying for shipping.

If they want $120 to fix it, try gamestop. Near me they are selling refurbished 360's for $129 and you get a complete unit.

Thanks, Bungie! Good job testing your product before launch.

  • 11.24.2010 10:05 AM PDT
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We are determined that before the sun sets on this terrible struggle our flag will be recognized throughout the world as a symbol of freedom on the one hand and of overwhelming force on the other.

reach only works well on hdmi and newer model xboxs

  • 11.25.2010 10:52 AM PDT

Posted by: I Em I Raptor
reach only works well on hdmi and newer model xboxs


I hope this isn't true. I don't expect my refurbished box to be any newer nor have hdmi, but the only answer Bungie has provided is to call the 800 number for help.

  • 11.25.2010 6:28 PM PDT

I know people are saying it's a problem with the disc drive...but it can't be in every case. I had my disc drive replaced through MS and I'm still having problems.

I'm not even sure how to try to return my disc. I bought the Limited Edition from Walmart. :(

  • 11.25.2010 6:44 PM PDT

I really like halo reach =) I like some other games too ^.^

Please everyone play nice =3

I have youtube ^.^v
http://www.youtube.com/user/TsumiyaUra

Wow i love how i got put on probation for disc read error's and freezing during the "Starting Game " Screen in the middle of a game all instances causing me to get knocked out of the game -.-

i have the xbox360 slim how in the world is this even happening to me =|

  • 11.25.2010 9:04 PM PDT

Your Face

You know who answers their forums when things go wrong, Treyarch. Sorry for trolling, I'm still displeased with Bungie.

  • 11.25.2010 10:25 PM PDT

perhaps nothing is going "wrong" maybe they intintionally do this to force people that bought release xboxs to either send them in for repair or upgrade

  • 11.25.2010 11:12 PM PDT

ouch, right after i posted that i got a disk read error so i installed it to my xbox, and then when i go to play it from the HDD my screen turns green and after awhile it says the disk is unreadable. how do i get a DRE if the game is played from the HDD and not the disk? this is bullcrap, its set up to do that on purpose as pointed out in my last post. its as if the money they get isnt enough they have to con us into spending more.

  • 11.25.2010 11:36 PM PDT

Suitable for vegetarians ;)

I'm really sorry for you guys, this problem shouldn't have happened and they aren't even trying to fix it! Bad microsoft, bad!

-Ax

  • 11.26.2010 12:40 AM PDT

Yeah, I was able to install Reach to the HD too, it doesn't matter if the disc won't read. Once it reads and you can play, it should be OK until you power down again.

Call the #, they will take the box in for repair if it is under warranty. Mine is shipping back next so I have my fingers crossed for a model that can read the Reach disc.

  • 11.26.2010 8:00 AM PDT

not under warrenty and i opened the box to xclamp fix so im a no go on the yogo, i tried installing to hdd, but every time after i tried to load the game from the hdd the first loading screen would come up, and before it would start to play the cinematic it would give me a DRE, wich i think is complete bull since its not even playing from the disk, they need to fix this and fix it fast.

  • 11.26.2010 8:53 AM PDT

So, are you trying to tell me that people that have the "old" consoles AKA 360 pro or elite cannot play Halo Reach because its not the newest console?

  • 11.26.2010 11:48 AM PDT

When I get my refurbished non-hdmi unit back in a few days I'll let everyone know if it was worth the hassle of sending it back.

  • 11.26.2010 3:20 PM PDT

I really like halo reach =) I like some other games too ^.^

Please everyone play nice =3

I have youtube ^.^v
http://www.youtube.com/user/TsumiyaUra

i really dont believe its a hardware issue as i have the new xbox360 slim and 2 discs i got at launch disc read error. all of my other games work just fine =\

  • 11.26.2010 3:29 PM PDT
Subject: Disc Not Reading

Kick ass driver in halo 3

just get the disc buffer machine......thats what happened when my halo 2 disc got f up.....

  • 11.26.2010 3:33 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

If it wasn't a hardware issue, I wouldn't expect microsoft to pay for shipping and replace my xbox 360 at no cost.. that would be odd.

  • 11.26.2010 5:23 PM PDT

ok so i cant seem to find anything about this and since iv bin trying to find out whats the problem for the last few hours and plus i cant make a topic for 24 hours since i just signed in i need help. I got my halo reach around a week after the launch date but since my 360 had kicked the can for the 2nd time i dicided to wait so i could get a new one with luck i did the newest on i got ealry today and wanted to try halo reach (after i played a little CODBO that is) but when i popped it in it went to a white screen with the xbox sign on it and xbox 360 on the bottom i preorder my copy from ebay which said it was coming from boston but we later found out it came from china upon closer inspection i noticed it had a pruple colored bottom everything looks to be in order besides the bottom and the white screen is this an error or did i get screwed with the disc and just happen to get a fake or can this be caused cause its from china with chinese text any idea would be apprciated thz in advance

  • 11.26.2010 6:13 PM PDT