Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
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http://www.bungie.net/images/news/inline10/121710/Holiday_Car d_2010.jpg

my halo reach disc will play i have to open and close the tray again and again untill it reads the disc which is so irritanting. it never gave me this problem before when i first got it, before the kinecct update.

its not just halo reach with me though. it won't play dvds and takes forever to get an original xbox game to play. could anyone give some advice

[Edited on 01.14.2011 6:52 PM PST]

  • 01.14.2011 6:49 PM PDT

for me it is only with halo reach, it does work but it takes a lot of time, i have to keep opening and closing the tray until it finally reads, its very upsetting







Click here for Magic

  • 01.15.2011 3:39 PM PDT

My game pisses me off so much! I get halfway through the campain to the point where [SPOILERS!!!!] Kat dies, I finish the cut scene then a screen pops up saying the disc isnt readable!

  • 01.15.2011 8:38 PM PDT

Thanks for sharing customer support phone #, having exactly the same problem!

  • 01.16.2011 1:15 PM PDT

I'm going to need some grenades....

I have the Arcade Xbox (all white). I get the DVD thing every so often. But calling Microsoft dosen't help. I'm not sure if I had the wrong number or it was a slow day at Microsoft; because when i called them,this is what I got:

Microsoft Employee: Hello, my name is not important. How may I help you?

Me: Uh, yeah my xbox keeps reading my games as DVDs and I looked in the Xbox manual and I was directed to call Microsoft.

Microsoft Employee: What model is it?

Me: Its an Arcade.

Microsoft Employee: *nom* nom*....Mmmmm *typing noise* They do that sometimes.

Me: Well...how do I fix it?

Microsoft Employee: Errrr....Please mail in your issues to: #### One Microsoft Way. *Hangs up*

I thought this guy was legit..until I mailed in the issue and called back...4 WEEKS LATER!

Same Microsoft Employee: Hello, my name is Erik. How may I help you?

Me: Uh yeah, I was told to mail in my issue about my Xbox playing games as DVDs.

Same Mircosoft Employee: *swearing in the background* Uh well you see, the facility's toilet has been clogged for the last *quietly counting* 4 weeks; and we haven't been able to recieve mail. We're sorry for this inconvinience. Goodbye. *Hangs up*

True story....


  • 01.16.2011 3:43 PM PDT

this isnt a game failure, its a system load failure.
calling them is a good idea, but dont say its your game, say its your system.
it'll probably be your system cache file for reach being corrupted
if you have any questions, lemme know
smiley face would go here

  • 01.16.2011 10:25 PM PDT

http://diamonddannny.tumblr.com/
http://twitter.com/DannyValdovinos

clean it with tooth paste thats what i did and it worked

  • 01.16.2011 10:38 PM PDT


I have the black xbox kinect version. My first xbox said i did not have harddrive, this xbox is ok, just i cant play online campaign, or fire fight, or watch replays

  • 01.17.2011 9:44 AM PDT


Posted by: thekingsofghost

I have the black xbox kinect version. My first xbox said i did not have harddrive, this xbox is ok, just i cant play online campaign, or fire fight, or watch replays


My friend had the same problem with online campaign on his jasper equipped elite.

Installing the game onto his HDD solved his problem.

  • 01.17.2011 5:04 PM PDT

everyone should come here for gaffs!!!


http://www.youtube.com/watch?v=FHzczYnOxGw

  • 01.18.2011 6:51 PM PDT

I have even worse problem.I burned Halo Reach 5 times from diffrent torrent passes fru agbx360.When i lunch the game says dist unreconized.I put it on HDD milions of times.Still dont work plz help i use imgburn and clone cd.From double layes best Verbatin then TDK and Pro 4 Media.I used at this time TDK.PLZ HELP

  • 01.20.2011 12:44 PM PDT

http://www.xhauntedx-halo-gaming.spruz.com/

I have a feeling your disk is dirty, go to your nearest video store and get it cleaned.

  • 01.20.2011 4:37 PM PDT

read this!!!!!!
go to youtube and there is a vid copy and past this!!

How to Fix the Xbox 360 Unplayable Disc Problem

  • 01.21.2011 12:31 AM PDT

alredy tryed that.But my Reach worked.Mabey its because i left cd in tooo long.I play like 24 hours Reach.It says the disk is uredeble or unrecognized but doesnt say to clean it or something like that.

  • 01.21.2011 1:27 AM PDT

That wold be nice but then i need to go in another contry.XD

  • 01.21.2011 1:28 AM PDT

http://www.autotraffichijackreview.com

Never had any problems with the disc but had previous problems with xbox 360.



http://www.autorapidtrafficc.com

  • 01.21.2011 4:01 AM PDT

Nooooo it cant be because of update.Not the one in november the one in January,-blam!-.ALL GAMES WORK EXEPT REACH.WHAT THE.ITS NOT BECAUSE OF THAT THAN WHATS THE PROBLEM I PUT Cod Blac ops works i put F1 2010 works put Halo 3 works put Halo 3 odst works.Theres only one thing left BAD RIPPPPPPS

  • 01.21.2011 6:42 AM PDT

I even used the original disc of my frend.Still dont work.SHHHHit.Must be the drive.

  • 01.21.2011 6:43 AM PDT

I have the same exact problem, but when it comes up as DVD or Mixed media disc I go to the game library and activate Reach from there.

  • 01.22.2011 10:41 PM PDT

This is happening to me right now, it refuse to do anything, when I turn it on it gives me a green screen and occasionally lets me into the game. However, when I do get in the game there are ZERO maps. Any advice? I just got this game for christmas along with the Xbox 360 (Slim, 4 GB.)

  • 01.23.2011 10:17 AM PDT

maybe you just hav to update your x-box with x-box live. hope it helps you

  • 01.26.2011 11:14 AM PDT

mine is 2 its a pro and any game i put in it says open tray any game i put in

  • 01.27.2011 10:18 AM PDT

-blam!- it helped alright it destroyed my 1 month prisles play on xboxlive gold.-blam!- i wont use it untill someone fixes this PLZ HELP I DONT GET ANY SCREEN I LOAD X360 WHEN I LUNCH DISK UNREADBLE BUT IT DOESNT SAY TO CLEAN IT ITS LIKE MY FLASH X360 IS DESTROYED

  • 01.27.2011 11:42 AM PDT

Dylan Bryant Belville

THAT SUCKS

[Edited on 01.28.2011 5:12 PM PST]

  • 01.28.2011 5:11 PM PDT

I AGREE but i figured out all other games work.Soo its not flash, its not DVD then what is it

  • 01.29.2011 3:46 AM PDT