- GaTT iN ThA HaT
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Posted by: urk
Posted by: Mugdubz
So do i need to call MS again after i was told there is nothing they can do?
Yes. They may not be able to supply you with an immediate resolution, and each case may require a different support approach, but no matter the case or ultimate resolution, you should be calling 1-800-4-MY-XBOX, registering a support claim, and recording your case ID.
I know it sucks to buy a game and not be able to play it. Please bear with us.
So I have called Microsoft twice regarding this issue and their resolution is for me to pay $120 to get my console fixed when it is clearly an issue with reach and my 1st gen xbox. I have purchased multiple halo reach copies (regular, and limited Edition). still microsoft tells me i need to pay them 120 dollars to fix their issue. I have been an xbox owner since the first xbox came out till now. I have been through something like i think 9 xboxes. Just gets old. Problem after problem after problem. And i'm paying for the fixes.