Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

The Sept. 21, 2011 Update has caused the Beta Preview Halo: Reach disc to be deemed as an incompatible version. Before the update was installed the disc worked fine while after the update the system claims that there is a version mismatch and that the game has been updated to an incompatible version.

  • 09.22.2011 2:38 PM PDT

I'm hearing the same complaints via the Ambassador chat program. I've also got the beta format disc at home and it's my only copy. Will this be resolved. This sucks for those of us that actually helped test the new format !!

  • 09.23.2011 3:26 PM PDT
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wow, I'm surprised they're giving digital downloads to everyone who has a preview disc. that's really cool. cheers 343.

[Edited on 09.23.2011 9:23 PM PDT]

  • 09.23.2011 3:39 PM PDT

Giving a digital download version was just the lazy way out of not fixing the title update so that the beta discs could work. Hope that they still work on fixing it since this leaves a bad image about the update testing practices.

  • 09.24.2011 8:28 PM PDT

I have the HALO: REACH Xbox 360, and I'm having this problem. :/

  • 09.28.2011 10:12 AM PDT
Subject: Disc Not Reading

well you are lucky my xbox wont read any games at all and now i have to send it to microsoft
Posted by: Skwisgaar666
This is my 3rd box. So I don't know.

  • 10.02.2011 6:28 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

lolz

does eney won know how to link your gamer tag to your profile???????????????

  • 10.04.2011 9:04 AM PDT

MAGIKZz v1 forge cafe designer
steam account: sgtbearcat
EMILE'S HELMET

if your disk ist reading its either the laser inside your cd drive in ur xbox console or a badly scratched or recked disk
i would say buy a new copy of rech or instailling the disk to the hard drive and run it like that

  • 10.14.2011 2:04 PM PDT

Summary for me after reading and researching is:
Halo Reach 'disc unreadable' happens while almost all other games discs work (Halo 3, ODST etc).The Xbox will provide 'disc unreadable' error REGARDLESS of the condition of the disc surface. XboX Support will NOT tell you why, they will only walk you through some fixes which WILL NOT resolve problem. In the end they will offer to repair it, for those with warranty for free (?), for those without 100-120$.

It feels like a corporate strategy to force die hard gamers to RE-BUY new consoles as Xbox moves into its twilight years. This way peeps who want to play the last generation of games are forced to purchase new consoles, letting M$ milk enthusiastic gamers for profit. Will the NEW HALO CE have the same problem? Probably.

Things I have tried that did not work:
-Removing Hard Drive and trying to playing game.
-Disconnecting from Wireless/wired network connection and trying to play game.
-Clearing systems cache, and doing the 'real' clearing of systems cache (the LB, RB, X, -blam!-) and trying to play game.
-Jimmy's stupid magnetizing trick.
-Installing games on HDD and trying to play game.

I have not talked to Bungie about this problem. I have talked to Microsoft about this problem, and they blame this problem on your console which is illogical because of two reasons. First, if something was wrong with the consoles all games should be affected (i.e. laser prob, disc tray prob etc..). Second, Halo Reach DID WORK on my console when I first bought it. It was not until some months later this year, after Xbox sent out new updates, that the 'disc unreadable' problem began. As such, it seems the new updates have had the effect of invalidating older consoles from playing Halo Reach.

That this happens, and with Xbox's flagship series most recent game is absolutely disrespectful to Halo fans. For all these people out there who just want to play the game I feel for you. Halo, for many, is the only redeeming aspect of 360, and to be UNABLE to play ONLY this ONE GAME is a slap in the face to xbox supporters. This will certainly be the end of my ten year relationship both with Bungie and M$.

[Edited on 10.20.2011 2:42 PM PDT]

  • 10.20.2011 12:45 PM PDT

MAGIKZz v1 forge cafe designer
steam account: sgtbearcat
EMILE'S HELMET

lol buy new xbox mate

  • 10.21.2011 12:53 PM PDT

"To me, a nice triple kill with the sniper is infinitely more impressive than any Living Dead Killionaire"

Does flaming people on forums count as an esport?

I'm a commendation/achievement/statistics freak.

-David (Drake)

This

  • 10.24.2011 12:05 AM PDT

All of my games are screwed up......I think it's my xbox, because I keep them in the cases and junk, AND this is my 2nd Xbox.

[Edited on 10.25.2011 12:06 AM PDT]

  • 10.25.2011 12:05 AM PDT


Posted by: Skwisgaar666
Every game I have reads fine but Reach will not load. No scratches and it won't even get to the point where I can install it to the HDD. It even came up as a DVD a few times...

Urk: If you are experiencing disc read errors with Halo: Reach, please contact customer support at 1-800-4-MY-XBOX and report the issue. As soon as we have more concrete information, we'll update this thread with the next steps.


Honestly, after a year of this game being available, I'd have to say your xbox knew it blew -blam!- before you did. It tried to save you from this pile of -blam!-. Give it a kiss, it deserves it.

  • 10.25.2011 3:32 PM PDT

if all the other games run fine then it must be the disc i don't think it's your xbox or something else but is your xbox PAL or NTSC

  • 10.28.2011 2:08 AM PDT

I'm having the same issue with Reach. I've got the Limited Edition disc, it's in perfect condition, and I'm playing on a new 360 S console. This only started after the last system update. And Reach is the only game affected. It does start up, but only once every 2-5 tries.

Logically:

1) It is not my console (other games would have problems)

2) It is not my disc (unless it magically went bad immediately after an Xbox system update)

3) There's a problem on their (Microsoft's/Bungie's/343's) end and they need to fix it.

[Edited on 11.01.2011 3:06 PM PDT]

  • 11.01.2011 3:05 PM PDT

I'm having this problem too, with two different copies of Reach on an original console (it's been repaired once by Microsoft). The problem did not occur until the last update; I've had my copies of Reach since the day it was first released - this just started to happen. No other discs of any type are having the issue (e.g. movies, other games). I cleared the cache before reading this. The problem is intermittant - some times it works for one game and fails on the next game. I was looking forward to getting some Reach time in before the release of the anniversary edition, which I've pre-ordered, but if MS can't fix this problem, I might not even bother with the anniversary edition.

  • 11.04.2011 9:01 PM PDT

I have one speed, One Gear, Go.

When Microsoft made the 360's they put faulty disk drives into them so Most of the original 360's that were purchased were already "broken" in a sense. If they would have put good drives into them then they wouldn't have came out until after the PS3. In which case most people would have bought a PS3 rather then their 360's.

  • 11.05.2011 2:48 AM PDT

bevwilks@wowway.com

you dumb ass you spelled color wrong lolololololololololololololololololololololololol!!!

[Edited on 11.12.2011 12:18 PM PST]

  • 11.12.2011 12:17 PM PDT

An Above Average Gamer!

Bro the same thing happened 2 me. But exept there was a whole lot of scratches on it, and i may have thrown it in my pool from rage quiting lol Just get a new 1 tho

  • 11.13.2011 10:39 AM PDT

Yeah this is total BS and a half, Because I literally just bought Halo anniversary, and now this game wont work. Microsoft are scams, but I just luv Halo too much to give in. Also, I tried your method to fix it, and it still won't read it.

I might just get the X slim, because fortunetly for me this is the only xbox I had bought in the first place without getting others to replace it.

  • 11.17.2011 9:51 AM PDT
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im apparently banned from getting credits.why is that??

  • 11.23.2011 12:33 PM PDT

Yeah, so my Halo: Reach DIGITAL copy gives me a disc read error
has there been any kind of an answer to this yet?

  • 12.17.2011 11:18 PM PDT