Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading
  • Subject: Disc Not Reading
Subject: Disc Not Reading

It is definitely a hardware issue. I had the white Xbox launch console with the grey disc tray and 20Gb hard drive. It was about to crap out on me after 5 years so i went and bought a refurb from GameStop. It was the same model and I reused my same hard drive. I tried the disk on both systems and it would still crash after the opening cut scene. I thought it was the disk at first so I went back twice for a replacement. I am now on disk three and it still would not work. Since I was able to get a full refund on the refurb, I took it back, sold my old Xbox and used that to buy the new 250Gb elite system. With the same (third) disk on a new console, it works like a dream, so it has to be a combination of hardware failures and the disk not being able to be read by the older consoles.

  • 09.15.2010 11:35 AM PDT

Hey lady, we're ready for your DVDA shot!!


Posted by: Skwisgaar666
Every game I have reads fine but Reach will not load. No scratches and it won't even get to the point where I can install it to the HDD.


Same problem here. I've gone back to Gamestop 3 times now and exchanged my disc. Didn't fix the problem. All I want to do is play Reach. All my other games play just fine, do I really have to go buy a new Xbox just for Reach? I'll do it, bc I want to play that bad, but I'm not happy about this at all.

  • 09.15.2010 11:36 AM PDT

Blue Jackets Hockey 2010 - 2011

Eat. Sleep. Hockey.


Posted by: UnstableProject
I haven't even seen anyone from bungie post since reach came out.


I'm pretty sure Bungie has at least seen this thread. It seems to me that they either have no idea how to fix it or want to ignore the problem completely. I might as well just go buy a 360 Slim at this rate. Maybe that's what I'll end up doing anyway, I guess it's time to upgrade...

  • 09.15.2010 11:36 AM PDT

At first, mine was recognised as a DVD.

  • 09.15.2010 11:37 AM PDT

Hey lady, we're ready for your DVDA shot!!


Posted by: EatSleepHockey
I'm pretty sure Bungie has at least seen this thread. It seems to me that they either have no idea how to fix it or want to ignore the problem completely. I might as well just go buy a 360 Slim at this rate. Maybe that's what I'll end up doing anyway, I guess it's time to upgrade...


We shouldn't have to upgrade because they didn't take the time to test the game on all console variants. This is beyond ridiculous!! I'm so infuriated!!!!

  • 09.15.2010 11:39 AM PDT

I bet we wouldn't have these headaches if microsoft picked bluray instead of hddvd?

  • 09.15.2010 11:42 AM PDT

"Bother", said Pooh, as he chambered another round.

I have also had this problem; I thought it had to be something with the optical disk drive; the disk itself is cleaner than anything else I own (being holier than thou).

Lucky I have my GF's box to use in the mean time. =)

  • 09.15.2010 11:43 AM PDT

Hi, first time posting. Please be gentle. I am having the same problem with the Disc Is Unreadable error. I have an Xbox 360 Pro from Jan 2007. I bought the 120gig HDD to replace the 20gig. I have never had a single issue with any game ever until Reach.

With that being said, I returned my copy to my local Gamestop, got home and popped the disc in, hoping it would work. Same problem, same exact spot where it cuts out.

I called my Gamestop, and got the manager, and he informed me that the company was made aware of the issue by Microsoft, and they will be issuing a patch in the next 24-48 hours which would fix all the issues including the 4gig Slim one too. I was relieved and thanked him without asking any questions. I don't know how much to trust this, seeing as how nothing has been announced through MS, and no response from my email last night about it. Again this came from a Gamestop Manager, not MS. Hope this was at least somewhat helpful.

  • 09.15.2010 11:44 AM PDT

Hey lady, we're ready for your DVDA shot!!

I can't believe nobody from Bungie has at least acknowledged this problem. Aren't they supposed to be all about their fans? If so, why are they no where to be found?

  • 09.15.2010 11:44 AM PDT
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I have a white xbox with a grey disc tray but its 60 gb I can do multiplayer. But I cant do caimpaign's second mission or firefight. Are you telling me I have to get a -blam!- new xbox to play halo reach?

  • 09.15.2010 11:44 AM PDT
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got so bored i actually wrote this signature...

thank god my lil bro bought an Xbox 6 months ago... now i can atleast play Reach on his xbox. still sucks that mine cant play it. UPS is coming tomorrow to pick up my xbox to get it to ms. Hope that when it gets back its fixed... or im gonna sell my xbox and get a slim one. I NEED TO PLAY REACH!!!

  • 09.15.2010 11:49 AM PDT

I guess they're doing the iw move.

Sell game and swim in all the money you made never to be seen again.

  • 09.15.2010 11:52 AM PDT

Hey lady, we're ready for your DVDA shot!!


Posted by: UnstableProject
I guess they're doing the iw move.

Sell game and swim in all the money you made never to be seen again.


I'm so upset, we have to keep this thread going until Bungie says something, anything.

  • 09.15.2010 11:55 AM PDT


Posted by: UnstableProject
I guess they're doing the iw move.

Sell game and swim in all the money you made never to be seen again.


That is activision's fault not iw's

  • 09.15.2010 11:55 AM PDT

Had to get out the boat so i could walk on water

Hardware problem , probably but i still feel it can fixed with update, simply because after installation most of game can be played. And because people with new halo xbox slim still are reporting broken disc problems

so i need statement from these dudes asap

  • 09.15.2010 11:56 AM PDT
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Does Cortana have a foot fetish?

So basically...If you dont buy the new elite it wont most likely work? Hmm...If thats the case looks like im not getting reach

  • 09.15.2010 11:57 AM PDT

Bungie can not imagine how badly I want to play Reach for more than 15 minutes without it crashing. Please Bungie, at least a response!

  • 09.15.2010 11:59 AM PDT


Posted by: Mr Noisy Pants
Hi, first time posting. Please be gentle. I am having the same problem with the Disc Is Unreadable error. I have an Xbox 360 Pro from Jan 2007. I bought the 120gig HDD to replace the 20gig. I have never had a single issue with any game ever until Reach.

With that being said, I returned my copy to my local Gamestop, got home and popped the disc in, hoping it would work. Same problem, same exact spot where it cuts out.

I called my Gamestop, and got the manager, and he informed me that the company was made aware of the issue by Microsoft, and they will be issuing a patch in the next 24-48 hours which would fix all the issues including the 4gig Slim one too. I was relieved and thanked him without asking any questions. I don't know how much to trust this, seeing as how nothing has been announced through MS, and no response from my email last night about it. Again this came from a Gamestop Manager, not MS. Hope this was at least somewhat helpful.
I hope you are not -Blam-ing with us, and that the Gamestop manager wasn't lying...If anything I think Bungie will do something for the Weekly update but hopefully sooner!

  • 09.15.2010 12:00 PM PDT

Yes you will need a new console... And if your current console is out of warranty be prepared to pay for repairs, it's not like the rrod or e74 ... No wonder bungie wont be xbox exclusive with any future release...

  • 09.15.2010 12:05 PM PDT
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  • Exalted Heroic Member

This is Microsoft's problem. Almost all of the original console's (without an hdmi port) eventually develop the disc reading problem. It happened with 2 of my consoles, then I finally bought one with the hdmi port and ever since it worked fine. Either pay $100 for a repair from MS or buy a used arcade system with an hdmi port and you should be good.

  • 09.15.2010 12:08 PM PDT

Hi, first time posting. Please be gentle. I am having the same problem with the Disc Is Unreadable error. I have an Xbox 360 Pro from Jan 2007. I bought the 120gig HDD to replace the 20gig. I have never had a single issue with any game ever until Reach.

With that being said, I returned my copy to my local Gamestop, got home and popped the disc in, hoping it would work. Same problem, same exact spot where it cuts out.

I called my Gamestop, and got the manager, and he informed me that the company was made aware of the issue by Microsoft, and they will be issuing a patch in the next 24-48 hours which would fix all the issues including the 4gig Slim one too. I was relieved and thanked him without asking any questions. I don't know how much to trust this, seeing as how nothing has been announced through MS, and no response from my email last night about it. Again this came from a Gamestop Manager, not MS. Hope this was at least somewhat helpful.


Really hoping its legit, id be willing to wait a couple days, but the sooner the better

[Edited on 09.15.2010 12:10 PM PDT]

  • 09.15.2010 12:10 PM PDT
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Posted by: Mr Noisy Pants
they will be issuing a patch in the next 24-48 hours which would fix all the issues including the 4gig Slim one too.
I hope this is true. Has anyone else heard of their local gamestop verifying the problem?

My buddy Cory says it'll totally happen. He knows things. He doesn't work at a gamestop though. he doesn't even own an Xbox. But I trust his instincts XD

  • 09.15.2010 12:10 PM PDT

I have been experiencing that too... first it doesnt recognize at all saying that the tray is empty or no disc is in it. then it recognizes it as DVD and tries to play it, so a white screens that reads Xbox apear. Then another reset and it nows recognizes it as a game disc but has no idea on which game it is. Another reset and it recognizes it finally as Reach and now you can play Live match but campaing says disc unreadable. Another reset and now in campaing lobby says that for an unknown reason it cant load the content from the disc. Another reset and I finally can play firt level. This is so sad and infuriating...

  • 09.15.2010 12:12 PM PDT

I hope this is true. Has anyone else heard of their local gamestop verifying the problem?

It might be a good idea for us to call the local gamestop. If more of them say something about a patch in 24-48 hours that would be awesome

  • 09.15.2010 12:12 PM PDT
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got so bored i actually wrote this signature...

got one with an hdmi port and it isnt working for me.

  • 09.15.2010 12:13 PM PDT