Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).


Posted by: AusGreenLantern
there has only been 1 case of someone having trouble on a slim console so i would say that you would be absolutely fine

Thank you friend i hvent had time to play yet so i did not know

  • 09.15.2010 7:19 PM PDT

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Posted by: SmashBro1337
Is it ironic that this Halo game doesn't work on my HALO 3 xbox...?
Yes. Yes, it is.

  • 09.15.2010 7:21 PM PDT

Wow I feel bad for everyone having trouble with their copies of Halo Reach.

  • 09.15.2010 7:21 PM PDT

I am glad our fellow gamers are so cool and supportive... which is more than we have gotten from the powers that be

  • 09.15.2010 7:22 PM PDT

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Posted by: Shining KoW210
Wow I feel bad for everyone having trouble with their copies of Halo Reach.
Indeed. This is an improvement over the guy who blew past with 'sucks for you.'

  • 09.15.2010 7:23 PM PDT

Does anyone find it weird that i can play halo reach's campaign with no hardrive in?

  • 09.15.2010 7:25 PM PDT

I did until the game still had disk read after I finished that mission.

  • 09.15.2010 7:27 PM PDT

just got of the phone with support, they offered to repair it for free so i may aswell ship it off tommorow, sucks by the time i get it back i will be two weeks late into the game and Dead Rising 2 might come out before its back

  • 09.15.2010 7:28 PM PDT

Wow its the consoles after all.

  • 09.15.2010 7:30 PM PDT

I dont know, I wouldn't ship off any consoles until we can get word from bungie or microsoft

[Edited on 09.15.2010 7:32 PM PDT]

  • 09.15.2010 7:32 PM PDT


Posted by: LintyElm
Wow its the consoles after all.

Well, as far as anybody knows the consoles are integral. This information has been known for awhile, as most discs in question worked fine on different Xbox's. It's just a question of what in the consoles is going haywire, and possibly what about the new discs, too.

  • 09.15.2010 7:35 PM PDT

Hopefully the more people who call the number, the quicker Microsoft will get on it

  • 09.15.2010 7:37 PM PDT

The main issue I see with calling customer support is that it will always end up in them asking for your console, but by the time we figure out whether or not that endeavor is fruitless, the "free of charge" label will be gone. So skeptics are most likely screwed here.

[Edited on 09.15.2010 7:43 PM PDT]

  • 09.15.2010 7:41 PM PDT

the way i see it is that if you can't play reach and they are offering a free repair then you should probably take it i mean, that's what i've done and i'm hopeful that they will see that they got nothing and will have to replace the console..

  • 09.15.2010 7:45 PM PDT

Posted by: SpiritedReign
Posted by: warjunkieONE
Condoms.

At least I'm going into battle protected. Haha


Yea, the last thing you want is are some elites strapped your your back while a grunt massages your nuts unprotected.

seems to work fine on mine (not a slim)

  • 09.15.2010 7:46 PM PDT

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Posted by: DingosAreFrisky
The main issue I see with calling customer support is that it will always end up in them asking for your console, but by the time we figure out whether or not that endeavor is fruitless, the "free of charge" label will be gone. So skeptics are most likely screwed here.
Indeed. But Bungie is looking into it, and I trust them more than I trust Microsoft, so I don't think i'm doing anything until I hear word from them.

  • 09.15.2010 7:46 PM PDT

Just talked to an "escalation specialist", the problem is with the hardware found in the early Xboxen. I'm getting it fixed for free, after a little haggling, but still gonna be out an Xbox for 2-3 weeks cuz M$ didn't want to fix the problem ahead of time. I know it happens all the time in big business, but it's still a -blam!-ty deal for the consumer. Here's to hoping my Xbox will actually be fixed when it returns.

  • 09.15.2010 7:47 PM PDT

Well I was able to play about 2 missions before it crashed. Told me that the disc was unreadable. I was able to install it and that seemed to help. I can do everything except campaign. I thought it was really ironic that it said the disc was unreadable when I was able to install it. I'd send mine in but my xbox is open(as a result of fixing the damn thing twice because the warranty was expired.) I even got a new hard drive but that didn't do anything. I probably should try it without the hard drive. Hopefully they can fix this problem relatively quickly.

  • 09.15.2010 7:47 PM PDT

i went to my friends house to see if my copy of Reac would work for him, and it did! The wierd thing is that my friend has a 2008 Arcade 360

  • 09.15.2010 7:48 PM PDT

im scared to send mine in until someone speaks up about this. i dont want them to release some "god patch" that just fixes it all up while mines in getting repaired

  • 09.15.2010 7:49 PM PDT


Posted by: LintyElm
i went to my friends house to see if my copy of Reac would work for him, and it did! The wierd thing is that my friend has a 2008 Arcade 360


from what i have heard the arcade hasnt had any problems. Which is good because thats what i have.

  • 09.15.2010 7:50 PM PDT


Posted by: AusGreenLantern
the way i see it is that if you can't play reach and they are offering a free repair then you should probably take it i mean, that's what i've done and i'm hopeful that they will see that they got nothing and will have to replace the console..

That's a good point... it still revolves around an "if", though. We'll see tomorrow, if nothing's happened by tomorrow afternoon I'm going for the free repair.

EDIT: Sorry to burst bubbles, but mine's a 2008 Arcade as well.

[Edited on 09.15.2010 7:52 PM PDT]

  • 09.15.2010 7:51 PM PDT
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Posted by: LintyElm
i went to my friends house to see if my copy of Reac would work for him, and it did! The wierd thing is that my friend has a 2008 Arcade 360


I'm pretty hopeful for my console then. I believe I have an Arcade (and several people have said here that their Arcades work) and my brother has a Pro. It won't work on his (though it works for my friend who has a Pro). I'll have my copy on Friday so hopefully it'll work for me!

EDIT: Don't know much about my console other than it's an Arcade, but I did just get it last Christmas...so I'm hoping that's good xD

[Edited on 09.15.2010 7:55 PM PDT]

  • 09.15.2010 7:53 PM PDT

Same. I made it to the 6th mission and now it repeatedly gives me the DRE.

However, I can play MP perfectly fine but will not be able to finish the story.

I also have the H3 Xbox.

  • 09.15.2010 7:56 PM PDT

for anyone who can get the free repair... i'm pretty sure that the work order for the repair on the console lasts for 30 days so if you want to get that sorted and then just wait and see whether you get a response from bungie or microsoft, then it's entirely up to you, but it's something to think about i guess for those who are a bit hesitant, although MS do say that it's a one time deal

  • 09.15.2010 7:56 PM PDT