Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

its hard to say the specialist made me try many pathways to see if it would fix it like playing while my hardrive was removed, i was worryed it could be that because i bought my hardrive online and its gray around the sides so idk if its custom made or not

but i still got the error with the hardrive off so probly isnt the HDD

  • 09.15.2010 7:58 PM PDT

Whoops sorry for the double post

[Edited on 09.15.2010 7:59 PM PDT]

  • 09.15.2010 7:59 PM PDT
Subject: Disc Not Reading

Agreed. Any mod with a bit of common sense will keep this alive. Microsoft is getting too greedy.. Something needs to be done about it. They raise the price, yet they can't even provide trade ins to an obviously flawed console. Its stupid.

  • 09.15.2010 8:00 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

Posted by: The Emperor777
its hard to say the specialist made me try many pathways to see if it would fix it like playing while my hardrive was removed, i was worryed it could be that because i bought my hardrive online and its gray around the sides so idk if its custom made or not

but i still got the error with the hardrive off so probly isnt the HDD

It's hard to say. It seems those who are having issues with loading, not starting the actual game, have had some luck removing the HDD. I, though, had no luck with my issue, which is even being able to start the game. There's a huge range of possibilities here, namely because there are two core sets of people: those who can run the game with some issues, and those who can't run the game.

  • 09.15.2010 8:01 PM PDT
Subject: Disc Not Reading

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Posted by: Ganon893
Agreed. Any mod with a bit of common sense will keep this alive. Microsoft is getting too greedy.. Something needs to be done about it. They raise the price, yet they can't even provide trade ins to an obviously flawed console. Its stupid.
Oh, they can. They're a multi-billion dollar company. But THAT would dent their profit margin, and Bill Gates started a cutthroat company that won't back down.

I'm still waiting for the next lawsuit against them.

  • 09.15.2010 8:05 PM PDT

maybe we should start a collective lawsuit if nothing gets done to our satisfaction ...within a reasonable sense of course and not like... give us 1000 bucks each... lol

  • 09.15.2010 8:14 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

Looking at this which someone posted earlier.

To save you time..

We can report that the owners of the new slimmer 4GB Xbox's will have trouble playing certain parts of Halo: Reach. There are also reports of Halo: Reach disc problems.

Sam Jordan of Nukezilla is reporting that when you try and join a co-op campaign mission users are met with an error message. The message reads 'One or more players do not have the hard drive for this game type', 'An Xbox 360 Hard Drive is required to play co-op on Xbox LIVE or system link.'

This means owners of the 4GB Xbox slim will miss out on a huge chunk of the game. The problem is also affecting earlier editions of the game, and to get round it you will have to purchase a 250GB hard drive for $129.99. UK owners will have to wait until the end of this month before being able to buy the £80 hard drive.

In a Statement Microsoft said "We are aware of the issue and are quickly working to resolve it." No time scale has been given to when a solution will be available.

We also have a report of a bad batch of Halo: Reach discs. A gamer has written on a forum that when he visited his local GameStop a load of people were exchanging their copies of the game. Apparently there was a lot of bad copies released which the Xbox won't read, or it says eject tray.

So with that, some people have problems with their xbox's, others with the CD, and unlucky few with both.

Combined with what I thought of yesterday which I just remembered (gather as much info as we can which includes what version your xbox is [arcade, pro, elte, etc], when it was bought, what dashboard version you have [I didn't even know this but someone told me a month ago, may or may not help] which also brings forward, any xbox updates that where installed, and any other info that I'm not aware of) we could narrow it down the problem and give it to Microsoft and make it easier for them, and making them find the solution faster so we can play it.

Whether it be the disc, Xbox or software at fault.

I don't even know if my xbox plays reach as I get my copy on Sunday so yeah, may or may not benefit me but it will help you guys

[Edited on 09.15.2010 8:18 PM PDT]

  • 09.15.2010 8:17 PM PDT

that was just beautiful.... but yeah u are right but with no direct email address we can send this information to, it does make it difficult to an extent. support just doesn't do enough for me, i need an email i can send to where i get feedback and not some automated response

[Edited on 09.15.2010 8:22 PM PDT]

  • 09.15.2010 8:21 PM PDT

I will sadly be calling the support number tomorrow. I just wanna play the dam game already and they better not tell me tip send my xbox in or I swear...

  • 09.15.2010 8:24 PM PDT

I hope when I wake up tomorrow everything will be fine.

I'll turn on reach and have a god like update waiting for me with open arms. :')

  • 09.15.2010 8:28 PM PDT
Subject: Disc Not Reading

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Posted by: AusGreenLantern
maybe we should start a collective lawsuit if nothing gets done to our satisfaction ...within a reasonable sense of course and not like... give us 1000 bucks each... lol
Actually, with a $300 console and a $60-$150 game, $1000 of damages per person is not too unreasonable for this case. It would be alot of money out of Microsoft's pocket, but i'll be damned if I care.

Agreed, though. I think they deserve to get their asses sued for this.

  • 09.15.2010 8:28 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

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Posted by: Demonic Chaos
Looking at this which someone posted earlier.

To save you time..

We can report that the owners of the new slimmer 4GB Xbox's will have trouble playing certain parts of Halo: Reach. There are also reports of Halo: Reach disc problems.

Sam Jordan of Nukezilla is reporting that when you try and join a co-op campaign mission users are met with an error message. The message reads 'One or more players do not have the hard drive for this game type', 'An Xbox 360 Hard Drive is required to play co-op on Xbox LIVE or system link.'

This means owners of the 4GB Xbox slim will miss out on a huge chunk of the game. The problem is also affecting earlier editions of the game, and to get round it you will have to purchase a 250GB hard drive for $129.99. UK owners will have to wait until the end of this month before being able to buy the £80 hard drive.

In a Statement Microsoft said "We are aware of the issue and are quickly working to resolve it." No time scale has been given to when a solution will be available.

We also have a report of a bad batch of Halo: Reach discs. A gamer has written on a forum that when he visited his local GameStop a load of people were exchanging their copies of the game. Apparently there was a lot of bad copies released which the Xbox won't read, or it says eject tray.

So with that, some people have problems with their xbox's, others with the CD, and unlucky few with both.

Combined with what I thought of yesterday which I just remembered (gather as much info as we can which includes what version your xbox is [arcade, pro, elte, etc], when it was bought, what dashboard version you have [I didn't even know this but someone told me a month ago, may or may not help] which also brings forward, any xbox updates that where installed, and any other info that I'm not aware of) we could narrow it down the problem and give it to Microsoft and make it easier for them, and making them find the solution faster so we can play it.

Whether it be the disc, Xbox or software at fault.

I don't even know if my xbox plays reach as I get my copy on Sunday so yeah, may or may not benefit me but it will help you guys
Well thats a step toward a solution. I don't have that particular model of Xbox, so thats not something I should be worrying about. Here's hoping I didn't get a disc from the bad batch.

But a batch is what, a thousand discs? Then again, if this was a much bigger problem, this forum would be exploding.

  • 09.15.2010 8:32 PM PDT

My guess it is not bad discs at all- you know Microsoft has used various vendors for it's dvd drives. I bet it is a particualr drive that doesn't read the disc. Wouldn't be suprised if Microsoft pushed a firmware update.

  • 09.15.2010 8:40 PM PDT

true about the 1000 dollar thing... this is aussie dollar.. ok so, 650 for the console when it came out, plus 120 for the game so that's already 770... but then what about time away from being able to play it because of RRoD twice... can you put a price to that? PLUS now this which is another send away which will not really guarantee that it will be fixed if you think about it... to be safe they should just replace the console and send me a brand spankin' new one...

So now that i think about it, 1000 each seems a bit small... but unfortunately, you need money to sue and that's what i don't got

  • 09.15.2010 8:43 PM PDT

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Well I was talking USD, and I figure you spent about $500 in total, so $500 in damages and $500 in amends doesn't seem that bad.

  • 09.15.2010 8:45 PM PDT

Maybe it has to do with the harddrive, I took out my harddrive and the game worked just fine

  • 09.15.2010 8:55 PM PDT


Posted by: Spartan2447
Maybe it has to do with the harddrive, I took out my harddrive and the game worked just fine
That might make sense since the read disc error still happens even with the game ripped to the harddrive. Anyone else have luck with this?

  • 09.15.2010 9:00 PM PDT

the thing is though, is that different people are having different symptoms... so by taking off the hard drive might have worked for you, how do you save ur game then? so there is now another problem, and taking the hard drive off might not work for most others.... there are so many different things happening... it's so crazy

  • 09.15.2010 9:00 PM PDT


Posted by: AusGreenLantern
the thing is though, is that different people are having different symptoms... so by taking off the hard drive might have worked for you, how do you save ur game then? so there is now another problem, and taking the hard drive off might not work for most others.... there are so many different things happening... it's so crazy


True, true

I'm gonna try using aa flashdrive tomorrow

  • 09.15.2010 9:01 PM PDT


Posted by: Spartan2447

Posted by: AusGreenLantern
the thing is though, is that different people are having different symptoms... so by taking off the hard drive might have worked for you, how do you save ur game then? so there is now another problem, and taking the hard drive off might not work for most others.... there are so many different things happening... it's so crazy


True, true

I'm gonna try using aa flashdrive tomorrow


That's why I'm doing now. It works, kind of. The campaign I can play now but I still get disc read errors randomly while playing multiplayer. At least I can play now but it's still frustrating when I'm loading into a game with friends and I get booted then have to wait for them to finish

  • 09.15.2010 9:06 PM PDT

you won't be able to play online co-op with anything but at least a 20GB HDD as of right now

  • 09.15.2010 9:07 PM PDT

Well, I've been having the unreadable disc problem, and I was thinking, if it has to do with a bad batch of discs, then maybe its only in one area? I bought my game from a GameStop in the Ft. Lauderdale area of South Florida. anyone else?

  • 09.15.2010 9:14 PM PDT

Game store in Brisbane Australia... so it's definately not a batch in a certain area.. I rang up 2 stores and they hadn't had any returns, but they had heard of it happening

  • 09.15.2010 9:22 PM PDT

Ugh, this sucks. And I even bought the halo reach guide too! All of my spending money wasted on a game that doesn't work....

  • 09.15.2010 9:29 PM PDT

Are you guys joking me with this now? Some of you are really going to send your console in for one game????????? Wtf even if its free. I might just want t oget my money back!

  • 09.15.2010 9:29 PM PDT