- single7malt
- |
- Exalted Member
Posted by: Azslic
I just talked to 1-800-4-MY XBOX. I orginally decided to wait and see if there was a software patch in the works. Tonight, I decided to call them. Things are not good.
1. There is no software patch in the works.
2. I was quoted by support, "When Halo:Reach released, MS was aware of the disc reading errors. Microsoft has approved free hardware repairs for claims made within one week of launch. HOWEVER, they rescinded the free repair offer as of 09-17-10."
What this means is, in order to play, you have to pay the $119.99 repair fee. They would not offer me any other resolution. ..I was on the phone with them for nearly 3 hours. Good luck to all on getting their machines running. MS has screwed us again.
Hmmm that is odd since I got approval for a free repair yesterday (the 19th) no problem. That is -blam!- that MS knew about the issues but remember they also knew about the overheating RROD deal as well.....