Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

I effed up in this post and can't delete it.. so disregard it for my new one underneath it.

[Edited on 09.19.2010 3:40 PM PDT]

  • 09.19.2010 3:37 PM PDT

Posted by: R0CKETLAWNCHAlR
IT IS NOT THE XBOX FOR MOST PEOPLE, ITS THE HARD DRIVE!!!! TRY HALO REACH WITHOUT THE HARD DRIVE AND IT WILL PLAY PERFECTLY!!


Not for me.. i tried it on 3 different 360s with and without HDDs and it still doesn't wanna work..

  • 09.19.2010 3:39 PM PDT


Posted by: R0CKETLAWNCHAlR
IT IS NOT THE XBOX FOR MOST PEOPLE, ITS THE HARD DRIVE!!!! TRY HALO REACH WITHOUT THE HARD DRIVE AND IT WILL PLAY PERFECTLY!!

I just tried this...and everything SEEMS to be running fine. I'm able to play some things that I couldn't before. Maybe this is my problem...

  • 09.19.2010 3:50 PM PDT

Wow, sorry to hear about this. Real shame. Hope it's fixed soon. Sorry I can't add any wonderful fix for you lot. Respect.

  • 09.19.2010 3:51 PM PDT

so umm i have a white xbox 360 with gray tray and when i play campaign the first video will repeat it self over and over again and i cant play forge firefight matchmaking or anything cuz it wont lod and i got the game on the midnight launch i returned and got a second one and still didn't work i tried it on my friends xbox and it worked so i pay $100 for a repair or don't play o and i cant get a refund on my halo reach i only get 25 dollars for it i have to sell it bull-blam!-

  • 09.19.2010 4:08 PM PDT

I'm pretty pissed with this. I agree with most of the comments here so I won't repeat the same old. I'm going to be furious if I have to buy a new 360 or send it in for repairs. In fact, if I have to do either, I'm just going to turn to WOW for the rest of my life. All they have to worry about is online gameplay and weekly updates.

Furthermore, this could be a scam to get people to buy up-to-date 360s since the new one dropped. However, since they're doing free fixes for many people this doesn't seem likely. Now if it becomes a theme with upcoming games, then that's what I would expect is going on. Or their "using a new reader" or some -blam!-, so we'll need to upgrade to play the new games.

If there's no update by tomorrow night, I will lose a significant amount of respect for Bungie and Microsoft.

  • 09.19.2010 4:12 PM PDT

Just a note. Im having no issues BUT im also running a non MS verified HD. I have a Western Digital 120GB 7200RPM in mine and have had no issues. I originally was playing off the disk but yesterday i installed on the HD and it was still fine.

  • 09.19.2010 4:16 PM PDT

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Posted by: M Yoda420
I'm pretty pissed with this. I agree with most of the comments here so I won't repeat the same old. I'm going to be furious if I have to buy a new 360 or send it in for repairs. In fact, if I have to do either, I'm just going to turn to WOW for the rest of my life. All they have to worry about is online gameplay and weekly updates.

Furthermore, this could be a scam to get people to buy up-to-date 360s since the new one dropped. However, since they're doing free fixes for many people this doesn't seem likely. Now if it becomes a theme with upcoming games, then that's what I would expect is going on. Or their "using a new reader" or some -blam!-, so we'll need to upgrade to play the new games.

If there's no update by tomorrow night, I will lose a significant amount of respect for Bungie and Microsoft.

I dont think they are capable of doing an update that quick.

  • 09.19.2010 4:27 PM PDT


Posted by: disconect
I dont think they are capable of doing an update that quick.
You don't think they can come up with a solution to something like this and make it publicly available/easy to find within about a week?

I don't know if it's a matter of "can" or "want to".

  • 09.19.2010 4:30 PM PDT

I think it is a matter of "can", best case scenario says that they are utilizing the sent-in consoles for testing of the update (if there is one), directly updating the console. They test it worldwide, console-wide and correlate results.

If update is fine, it goes live, if not back to the drawing board.

In other words, time is taken to perfect the update so as to cover any future errors like these.

But the chances of that? Who knows...

  • 09.19.2010 4:33 PM PDT
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Posted by: DingosAreFrisky



I don't know if it's a matter of "can" or "want to".


agreed.

  • 09.19.2010 4:33 PM PDT
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then we should at least get these digital copies for the time being if it's such a trying process

  • 09.19.2010 4:36 PM PDT

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Posted by: Akurin
Posted by: R0CKETLAWNCHAlR
IT IS NOT THE XBOX FOR MOST PEOPLE, ITS THE HARD DRIVE!!!! TRY HALO REACH WITHOUT THE HARD DRIVE AND IT WILL PLAY PERFECTLY!!


Not for me.. i tried it on 3 different 360s with and without HDDs and it still doesn't wanna work..

My old xbox can read it ,but not my new slim one is not working,its the same halo disc.

[Edited on 09.19.2010 4:43 PM PDT]

  • 09.19.2010 4:42 PM PDT

What I don't understand is how my copy of reach wont work on the new reach xbox! Fresh out of the box and freezes on the first campaign mission. It would appear that its not just older xbox models or hard drive having problems after all and its ridiculous. I'm very surprised bungie have allowed this to happen

  • 09.19.2010 4:47 PM PDT

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Posted by: Solid1000
What I don't understand is how my copy of reach wont work on the new reach xbox! Fresh out of the box and freezes on the first campaign mission. It would appear that its not just older xbox models or hard drive having problems after all and its ridiculous. I'm very surprised bungie have allowed this to happen

Its something about the core of the xbox.The new one have new cores not compatible with some game ,and that game is Reach (lucky we are).

  • 09.19.2010 4:50 PM PDT

Without info on what's causing the problems and people not giving any relevant data to figure out the exact problem, it'll take a while for them to find a solution. Finding a solution and making the solution takes time. Sending your xboxes before they start charging would've been the best thing to do as it gives them info.

It's like going to a complicated maths exam that was given to you before you learn how to do it. Only thing you can do at that situation is trial and error (which only works for some) and hope for the best. Just give them time.

So far,
Launch xboxes have the most issues, though not all of them,
pros, elites and slims also have issues,
people have different problems, some were able to workaround them, while others that did the same didn't work for them.

workarounds (may/ may not work for you)
Get a new CD, turn off xbox LIVE, clear cache, remove hard drive and install a flash drive, as a last resort: get it sent in or buy a new one.

Also, has anyone asked Microsoft/ xbox support (not saying if they will do it) to give them ms points (or whatever they are called) for your troubles and see if downloading it from xbox LIVE works ?

  • 09.19.2010 5:01 PM PDT

Goto console settings, Memory, Hit the Y button and Clear System Cache. This got my game working. I have to do it each time I play. Hopefully that will work until a patch if it's patchable.

  • 09.19.2010 5:10 PM PDT


Posted by: Demonic Chaos
Also, has anyone asked Microsoft/ xbox support (not saying if they will do it) to give them ms points (or whatever they are called) for your troubles and see if downloading it from xbox LIVE works ?
Well the download itself is, allegedly, 9999 MS points or free with a special reviewer's code. Without being able to prove purchases over the phone, and without being able to contact somebody with the necessary authority to do this, that idea bears little hope. I really do wish we could try it, though.

  • 09.19.2010 5:18 PM PDT
Subject: Disc Not Reading

I don't have the "Disc Unreadable" Error but after playing Halo: Reach for a good 3 days after purchase from the Midnight release my Xbox randomly developed the "Open Tray" Error. All my games have been downloaded into the hard drive and the moment I turned it on to play it stayed there unloaded giving me the "Open Tray" non-sense. I tried playing other Games & Dvds but it won't read. I think REACH destroyed my Disc Drive on my Xbox.

  • 09.19.2010 5:23 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).


Posted by: AnUnreadabledisc
Halo reach limited edition console. Click here to add to cart.



Good luck with that, that's what i have and my copy freezes during the first mission.

  • 09.19.2010 5:23 PM PDT

i just thought it was funny that there's an ad for it right here ------------------>

my Certified Microsoft Replacement Xbox360 Console is a POS too... so what's the problem? will we know tomorrow? tuesday? ever, are they just going to say it's a small number of players who need to have repairs done to their otherwise perfectly functioning consoles?

  • 09.19.2010 5:31 PM PDT
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Posted by: R0CKETLAWNCHAlR
IT IS NOT THE XBOX FOR MOST PEOPLE, ITS THE HARD DRIVE!!!! TRY HALO REACH WITHOUT THE HARD DRIVE AND IT WILL PLAY PERFECTLY!!



My 360 Pro 20 freezes without the hard drive.

  • 09.19.2010 5:42 PM PDT

I am on my second disc. I am also on my third 360 elite (120 gb) because of the RROD. The one I have now is less than 6 months old. The game would not even load past the menu and would not install to the hdd. I called MS/Xbox and they told me that my warranty was up and that I would have to pay $119 to get it upgraded. The warranty for the last box was only 90 days! I argued with them for over an hour and talked to three managers. No dice. I told them to stick it up their ass. I traded the box in to a game store for a new slim model and the game actually loads on this one. This is total bs and Bungie and MS should both be held responsible for this.

  • 09.19.2010 6:10 PM PDT

chuck norris is the reason waldo is hiding

When I have halo reach in my xbox, the my xbox square just says reading for about a minute, then switches to open tray.

THe back of my reach case says made in puerto rico, so I called newegg and I am exchanging it for another one, which newegg claims will be one made in Mexico.

  • 09.19.2010 6:22 PM PDT

So is there an update being made ATM?

  • 09.19.2010 6:46 PM PDT