Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
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I like Cheese

Actually my friend that owns an xbox 360 from the 1st day it's available gets an error when he tries to play reach.
i have an xbox360 elite from late 2008 and it works perfectly.

  • 09.21.2010 2:36 PM PDT

This is just getting more and more confusing for me. My Halo Reach xbox will play any game but Halo Reach yet when I play Reach on my friends Slim which he has had for about 3 months I can just keep playing it endlessly. >_<

  • 09.21.2010 2:47 PM PDT
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I like Cheese

sucks for you

  • 09.21.2010 2:53 PM PDT
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I tried boiling my disc, didnt work. I tried getting a new disc, didnt work. I tried starting it without the HDD in, didnt work. But what DID work was boiling my xbox.

  • 09.21.2010 2:55 PM PDT
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BOILING the XBOX????? >.>

  • 09.21.2010 3:00 PM PDT
Subject: Disc Not Reading
  • gamertag: Tihzz
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Very weird... i got Gray tray and white xbox, my reach works without problems.

  • 09.21.2010 3:10 PM PDT

I just got off the phone with the Xbox Live manager (The manager of 1800-4my-xbox
He said when you send your Xbox in, they put a software update on your Xbox 360 so that you are able to play the game. SO OBVIOUSLY THEY KNOW HOW TO FIX THE PROBLEM!!! so then I asked him, multiple times, why don't they just put the software update online as a patch for people to download through Xboxlive.com. He babbled on about how I just need to send it in over and over again, and he wouldn't give me a clear answer. So I told him that some people are considering getting a class action against this problem, and that this is pure false advertising, the game is advertised to work exclusively on the Xbox 360 system and it doesn't work on all of them, therefore it is false advertising, and goes against other laws as well. In the end he just told me, if there is an update it will be on Xbox Live, he didn't say what time, or even if it will be soon. I guess if this goes on for another 2 days, people should take legal action, and to start calling your local news staions, video game blogs, video game websites, technology forums, technology magazines, and everything to make everyone aware of what Microsoft and Bungie are doing to their customers. It is unlawful and unethical for them to do such a thing like this to their loyal customers, especially the ones who have been here since Halo 1 and even the original Xbox release many years ago.

  • 09.21.2010 3:25 PM PDT

Posted by: ChilledNskilled
Very weird... i got Gray tray and white xbox, my reach works without problems.
Tray color has little to nothing to do with the drive's type.

Speaking of which, mine is a BenQ on a late 2008 Arcade with what I believe is an Opus MoBo, and I have the "Play DVD" issue.

  • 09.21.2010 3:27 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

Soul slayer Ashido

My console manufactor date is 05/03/2009, but it is a refurbed Xenon chipset since the HDMI port is not on there, and a liteon DVD drive. My reach disc does have the blemish on it, and was working in a 360 with a different DVD drive.

Disc unreadable loading Campaign levels, Multiplayer maps, and Firefight maps, sometimes it will run, sometimes it won't. 70% of the time it doesn't.

I've been playing the campaign at my friend's house until this is resolved.

[Edited on 09.21.2010 3:36 PM PDT]

  • 09.21.2010 3:30 PM PDT
Subject: Disc Not Reading


Posted by: steadyhndz
I just got off the phone with the Xbox Live manager (The manager of 1800-4my-xbox
He said when you send your Xbox in, they put a software update on your Xbox 360 so that you are able to play the game. SO OBVIOUSLY THEY KNOW HOW TO FIX THE PROBLEM!!! so then I asked him, multiple times, why don't they just put the software update online as a patch for people to download through Xboxlive.com. He babbled on about how I just need to send it in over and over again, and he wouldn't give me a clear answer. So I told him that some people are considering getting a class action against this problem, and that this is pure false advertising, the game is advertised to work exclusively on the Xbox 360 system and it doesn't work on all of them, therefore it is false advertising, and goes against other laws as well. In the end he just told me, if there is an update it will be on Xbox Live, he didn't say what time, or even if it will be soon. I guess if this goes on for another 2 days, people should take legal action, and to start calling your local news staions, video game blogs, video game websites, technology forums, technology magazines, and everything to make everyone aware of what Microsoft and Bungie are doing to their customers. It is unlawful and unethical for them to do such a thing like this to their loyal customers, especially the ones who have been here since Halo 1 and even the original Xbox release many years ago.


An update will be released? I have a feeling that he just told you that so you would stop asking

  • 09.21.2010 3:31 PM PDT

Posted by: Spartan2447
An update will be released? I have a feeling that he just told you that so you would stop asking

Amen.

  • 09.21.2010 3:33 PM PDT

Hey guys the delivery guy just dropped off my xbox to me... I have to go out in a minute but when i get back I will try and boot it up and let you know whether my copy is working or not...

I'm excited, but nervous and scared that it still won't work...

  • 09.21.2010 3:33 PM PDT


Posted by: AusGreenLantern
Hey guys the delivery guy just dropped off my xbox to me... I have to go out in a minute but when i get back I will try and boot it up and let you know whether my copy is working or not...

I'm excited, but nervous and scared that it still won't work...
You already got yours back?! I'm still waiting for Microsoft to confirm they received mine and I sent it last Tuesday. According to UPS it's been delivered.

  • 09.21.2010 3:40 PM PDT

Well i've tried everything i went to gamestop and traded for a new copy I called 1-800-4my xbox which strangely worked up until today I installed the game and I am still having problems to make matters worse i cant open the disc tray now. Thank you Bungie or Microsoft!!!!!!

  • 09.21.2010 3:46 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • gamertag: tim200
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Posted by: x WWK x SNIPER
I thinking about boiling my disc. I'm desperate.

So just to be sure, what are the EXACT steps I need to follow if I'm going to do this? I don't want to screw up the disc to the point where I can't return it.


If you do a search people do boil discs for different reasons and sometimes it works.

  • 09.21.2010 3:53 PM PDT

I am installing it onto the hard drive before i play any of it... plus when i first turned on my xbox I noticed that it is HEAPS quieter too... I'll be back in just under an hour, have to take my wife to work today so when i get back i can report to you all whether sending your xbox consoles away for a free repair is worth your time...

  • 09.21.2010 4:02 PM PDT

B-Boy Disconnect From Area 51 Break Dance crew
Montreal ,Qc(CANADA)
(Watta Team)
disconect , Dr Killer
Sykore , Alazd3ath
Deathuman

Almost 2000 POSTS in here and no answer from Bungie or Microsoft ???

  • 09.21.2010 4:16 PM PDT

We Want Fun!

Well this sucks. I can't play several of the missions and now my warranty has expired on my xbox and they want $120 for me to send if in for a "standard repair" After buying almost every halo related thing out there and spending hundreds of dollars on new hardrives, controllers and other xbox related things I'm very dissapointed in both Bungie and Microsoft. For shame.

  • 09.21.2010 4:17 PM PDT
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Posted by: Exiled Savior
BOILING the XBOX????? >.>
It'd legit. Check out my previous posts. Obviously it's legit.

  • 09.21.2010 4:45 PM PDT
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Posted by: AusGreenLantern
I am installing it onto the hard drive before i play any of it... plus when i first turned on my xbox I noticed that it is HEAPS quieter too... I'll be back in just under an hour, have to take my wife to work today so when i get back i can report to you all whether sending your xbox consoles away for a free repair is worth your time...
Good luck. I hope to hear the best seeing as how I sent mine in last Friday

  • 09.21.2010 4:46 PM PDT

B-Boy Disconnect From Area 51 Break Dance crew
Montreal ,Qc(CANADA)
(Watta Team)
disconect , Dr Killer
Sykore , Alazd3ath
Deathuman

I have called 1-800-4-my-xbox and they are sending me a new HDD.But i have to send mine at my cost lol nice Microsoft .

  • 09.21.2010 5:29 PM PDT

Soul slayer Ashido

I tried playing the game without my HDD, moved my profile,saved game and bonus content to my USB and played. Still Disc unreadable right after a multiplayer match. I borrowed a copy from someone in my building and tried it and it loaded campaign and started firefight, so i'm still hoping it's the disc. If it's the Xbox for real, then I may just cry lol

  • 09.21.2010 5:33 PM PDT

looked in to just buying another xbox and gamestop only had the slim 4 gb in stock :/

Man still no updates? Looked at some sites like g4tv.com and a couple wrote about the problem.

So far these sites that I know of have reported the problem. At least word is spreading.

G4tv.com
IGN
joystiq.com
gamespot.com
kotaku.com
tomsguide.com
informationweek.com


[Edited on 09.21.2010 5:50 PM PDT]

  • 09.21.2010 5:37 PM PDT

My friends elite is haveing this proplem

  • 09.21.2010 5:59 PM PDT

this is -blam!- stupid

  • 09.21.2010 6:26 PM PDT