Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

I bought the console bundle and it works fine. I also bought my brother a copy of the game for a launch model that I gave to him (since I had the new one) as a birthday present. I get mine without a hitch but he calls me from work telling me the launch system won't read either his disc or his friends disc but his friends system reads both.

You end up feeling pretty -blam!- when the present you buy your younger brother doesn't work (especially when he was so excited to play it). In order to not burn in brother hell forever I ended up having to fork out another 299 to get him another system (the 4GB model is kind of a joke if you cant add a HD).

What was supposed to be a $60 gift and a nice way to spend some quality alien killing time with my brother turned bitter.
I was in a position to let my brother suffer without the game (I know its just a game but he is at an age where its a big deal) or spend the 299 for a new console. Sure I could have gone with getting it fixed but then he would still be without the game now.

If this game wasn't so enjoyable I would boycott it for sure. Instead this will be the last xbox game I buy and I will just stick to ps3 and reach now. I am not impressed. Especially if they are having people mail their boxes in for a software fix.

I still love Bungie and will continue to support their games, I am just happy I won't have to do it on a MS system anymore.

  • 09.21.2010 6:48 PM PDT
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yep...i have the launch version of xbox, ive never had to have it fixed (knock on wood) and i have had it for a good solid 5 years or so. My Halo reach is working fine (for now)*Gulp*

  • 09.21.2010 7:07 PM PDT
Subject: Disc Not Reading

HE DID NOT SAY AN UPDATE WILL BE RELEASED. All he said is that he will keep me updated if something comes up. As of right now, MS or Bungie have no word on rather or not the update will go on XBL for us to download.

  • 09.21.2010 7:10 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

ive never been this mad about a video game in my life. i seriously want to kill someone. preferably bill gates...

  • 09.21.2010 7:35 PM PDT

Bill Gates has nothing to do with the Xbox division of MS

  • 09.21.2010 7:50 PM PDT
  • gamertag: Uejji
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Just another update. I beat the campaign with my boiled disk and not a single DRE.

Again, not suggesting boiling your disc to fix DREs. Just saying that I received a game that my 360 would not even recognize as a game, tried disc swapping, restarting the console several times, playing with and without memory unit and hard drive with no improvements. After I boiled the disk it started working and has absolutely no problems through the entire campaign.

I *really* think there is a disc pressing problem and a software compatibility problem, and they're separate problems.

I truly believe there was something physically wrong with my Reach disc that was corrected by heating it up. I don't know what could have happened, but after nothing else worked, it did and is still working.

  • 09.21.2010 7:53 PM PDT

Soul slayer Ashido

Hopefully, before Friday night, this topic gets to 100 pages so Bungie definitely writes about it in the weekly update.

  • 09.21.2010 8:05 PM PDT

so,up to now,not a single update from Bungie or M$?wow..this is not cool at all.maybe they're still busy spending the $$$$ they got from us.sigh*..just wanted to finish the Campaign.:(

  • 09.21.2010 8:18 PM PDT

I'm using a 120 gig hard drive I purchased a couple of years ago on my 60 gig 360 (not a launch unit) and I couldn't get the campaign to start after installing the game (disk read error). I cleared the cache, deleted my old install and reinstalled the game and I got it to run.

Played all the way through level 7, and at the very end of the level the sound cut out during the cutscene and I got another DRE. Somehow the game still credited me with completing the level, so I missed the cutscene but I still advanced in the campaign.

I played all the way up to the last level. I'm pretty much at the end, but if I die enough times the game will just restart the level, instead of starting me back at the checkpoint.

I really expect a much better experience from Bungie/MS, especially since this is their biggest release of the year. Every time the game pauses to load my heart skips a beat, because I don't know if I'm going to get a DRE or if the level will just start from the beginning, therefore losing all of my progress. I haven't even attempted to play multiplayer yet because I want to avoid frustration.

A week later and still no word from MS or Bungie about a patch or a fix; it's getting a little embarrassing. It seems that everyone that calls MS gets a different "solution" - do they even know what's causing this? Seems like they are just throwing things at the wall and hoping that something sticks.

  • 09.21.2010 8:18 PM PDT
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so i was out of ideas today and so i boiled mine. didn't do blam. i repeated all the other steps ie.. cache, with and without memory, starting with and without the disk in, and downloading it to the hardrive. what do you know? works just the same as it did before. online works fine but campaign is a different story. Right after the scene when you get on the helicopter in the very begining (before you have even played a second of the blam game)it says disk read error, please wipe your disk and restart your xbox. this is bull blam. two companies as big and so well respected as this are sure sticking up their middle finger to us "little" guys who make up their salaries and allow them to make such sweet games. Im not a huge gamer but I am a person who thinks that people should get what they pay for. Bungie and MS, this is a lot of money to some people and your simply taking advantage of everyone who is having a problem. Grow a backbone and say you messed up. or at least let us know your working on it. This will be the last bungie or xbox game I ever buy. PS3 here I come!

[Edited on 09.21.2010 8:21 PM PDT]

  • 09.21.2010 8:18 PM PDT
  • gamertag: Fiann
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Posted by: Brett8187
Everyone with a bad disk please try this...

Look at the bottom of your disk in a good light. Look for what looks like a birth mark on the outer edge. I bought mine from a local shop, didn't work, returned it, and the exchanged game had the same defect on the bottom. For those of you who have one that doesnt work, does your disk have this blemish on the bottom?

All the symptoms i have fit the disk read error FYI

This is a cheap mockup of the disk where the blemish would be. It isnt that obvious, you must look carefully under a good light

http://www.flickr.com/photos/50181531@N07/5012238559/


Yes, that is pretty much EXACTLY what I was describing was visible on both of the discs I have had. It's hard to see unless you are looking at just the right angle to the light.

  • 09.21.2010 8:33 PM PDT

you call that an issue how about the fact that slim users with a 4gb HD cant even play half of halo reach's content!

  • 09.21.2010 8:43 PM PDT
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I'm telling you guys, just boil your 360 instead. After about 30 minutes it gets nice and soft and it is easily sliced and used for lunch meat.

  • 09.21.2010 8:52 PM PDT

Increase the Flash Gordon noise and put more science stuff around!

I have been able to get a start on the solo campaign but my copy keeps freezing at the EXACT same load time, each time. It occurs just when Noble Team enters the last farm building before engaging the Covenant. Noble Six is standing at the head of some stairs by a window when Carter calls for attack. Just as I turn to take the stairs -BOOM- frozen. This has been the result of four separate attempts.

"Bungie-Wan, help me. You're my only hope!"

  • 09.21.2010 8:54 PM PDT

I have a Launch date 360 pro 20gig HD and this just started happening to me tonight.
it worked for about a good 8 hours total id say, then starting freezing every 2 minutes or so. SO ANNOYING PLEASE FIX!

  • 09.21.2010 8:58 PM PDT

In the United States Air Force.
If you have questions, ask.

My xbox is still not under repair. It got sent in after it froze and red ringed at the start screen when I got Reach after midnight launch. Borat, or whoever I talked to, said it was the first he heard of getting RROD after freezing. This console played every game fine until Reach. Sucky, but hopefully it'll be back and fixed in the next month or so.

  • 09.21.2010 9:22 PM PDT

I'm having the same problem...mine will load the start screen and everything but as soon as I try to play campaign or mathmaking the error will come up. I have the original 360 console too. And I know its not the disc because it plays fine in my boyfriends 250g elite....Is there any way to fix this without sending it in or buying a new console?

  • 09.21.2010 9:25 PM PDT

Master Chief vs Mortal Kombat: The Search for the Hidden Skull. New series, check it out at my homepage link!

I can't believe nothing has been done.. over a week now.

  • 09.21.2010 9:45 PM PDT

its the hard drive change it

  • 09.21.2010 9:47 PM PDT
Subject: Disc Not Reading
  • gamertag: tim200
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Hey, does anyone know what happened to Ausse Green Lantern? He was suppose to tell us if his newly repaired console worked?? he just got it back today, All his posts are gone?

  • 09.21.2010 10:29 PM PDT

I was thinking the same thing!!

Ausse Green Lanterns post have all disappered for some reason..

I hope he posts back soon because im cuurioous to see if it works or not because i just sent my xbox in but if it doesnt work im yell at my local GAMESTOP to gimme a refund because their false advertised HALO game doesnt work on all xbox360s.

We alll should sue if it doesnt work and we get a repair. We should get to keep our game and full refund!

  • 09.21.2010 10:36 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • gamertag: tim200
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Do you think he got banned? IF we are such a small minority why not compensate us? How hard would it be to find us? We have all been here since the game came out.

[Edited on 09.21.2010 10:44 PM PDT]

  • 09.21.2010 10:42 PM PDT
  • gamertag: Fiann
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I still think that it was some sort of a soft mod update to the drives to combat pirates. Something in the soft mod causes the drive to lose track of the disc, either when the disc first loads or during gameplay; happens both places in my case. MS does not have the ability to flash the drive firmware outside of the factory so them saying to send it in to update the firmware makes perfect sense to me. They can apply the proper fix (not just a soft mod) that doesn't contain that issue.

  • 09.21.2010 10:49 PM PDT

Fiann whats with you and talking about "pirates and pirating"

This isn't anything to do with pirated copies

  • 09.21.2010 11:17 PM PDT


Posted by: steadyhndz
Fiann whats with you and talking about "pirates and pirating"

This isn't anything to do with pirated copies

In a way, it does.

Pirating is being brought up in this topic because people who downloaded Reach to their own discs can play it with no problems whatsoever.

The discs that Microsoft sent out are causing problems and thousands of people worldwide can't play the game because of it.

Now doesn't that seem just a little bit odd?

  • 09.21.2010 11:28 PM PDT