Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading
  • Subject: Disc Not Reading
Subject: Disc Not Reading
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Posted by: bonkatomicpunch

Posted by: tabsnum
Just talked to tech support again, they said URK does not work for BUNGIE, and that he is just another GAMER, and they will not fix my xbox for free, they only did that last week, so I give up!


Except that Urk is definitely SOMETHING, as he edited OP's post with a note to contact customer service.

Why would they only fix boxes for free for one week? That's silly.


If any one checks the news Urk has posted most of it and the weekly updates.

  • 09.22.2010 7:50 PM PDT

I have an xbox that is out of warranty so I have to pay to get my xbox fixed. = 100$ (give or take) OR>>>......
I have a disc that doesn't work ,and trust me, I have tryed about 10 copies from my local Best Buy that have the same problem. = 60$ blank disc. (Best Buy doesn't accept refunds)

And clearly I am not the only one. Don't get me wrong I have always loved bungie but I want to see someone (whether it bungie or microsoft) compensate my losses in a refund or a new console or something. The page 35 reply from urk is pretty much word for word what each microsoft customer support rep is telling each and every one of us when we call in. Please tell us something we don't know.

P.S. I still haven't played past the first cut seen on Reach.


  • 09.22.2010 7:54 PM PDT

I got the xbox 360 s bundle pack, will i have that problem?

  • 09.22.2010 7:57 PM PDT

Soul slayer Ashido


Posted by: XZ3ROorDieX
I have an xbox that is out of warranty so I have to pay to get my xbox fixed. = 100$ (give or take) OR>>>......
I have a disc that doesn't work ,and trust me, I have tryed about 10 copies from my local Best Buy that have the same problem. = 60$ blank disc. (Best Buy doesn't accept refunds)

And clearly I am not the only one. Don't get me wrong I have always loved bungie but I want to see someone (whether it bungie or microsoft) compensate my losses in a refund or a new console or something. The page 35 reply from urk is pretty much word for word what each microsoft customer support rep is telling each and every one of us when we call in. Please tell us something we don't know.

P.S. I still haven't played past the first cut seen on Reach.



I want you to try and play Reach without any storage device at all and see if you can get further. I want to prove that their is something with Reach's ability to interact with storage devices.

  • 09.22.2010 7:58 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
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i tried to bring it back the SAME day to the SAME person and they said no. and the -blam!- point is i shouldn't have to pay another CENT to get a -blam!- game that should be working to work!

  • 09.22.2010 8:08 PM PDT
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you know what? -blam!- this i'm selling my xbox and games and everything to go buy -blam!- for my ps3 that has NEVER RROd or DRE'd me or given me ANY sort of problem.

  • 09.22.2010 8:11 PM PDT

i caved. me and my friend (who isnt a halo fan at all) switched xboxs but kept our own hard drive. just played all day and finally beat the campaign

  • 09.22.2010 8:14 PM PDT
Subject: Disc Not Reading

they wanted as many xbox's as possible so they could figure out how to fix the problems, and now they do not offer free repairs, because they have plenty of xbox's.

  • 09.22.2010 8:23 PM PDT

That sounds about right... Hopefully they get a patch out soon...

  • 09.22.2010 8:27 PM PDT

Posted by: Zpanderson
That sounds about right... Hopefully they get a patch out soon...

Don't get your hopes up. According to Urk a few pages back this problem can't be resolved with a patch.

  • 09.22.2010 8:29 PM PDT

if they think im gonna pay a 100 dollars to fix there issue, there crazy!!!!
looks like my copy is going in the trash

  • 09.22.2010 8:43 PM PDT

Urk said there would not be a patch for the game.

  • 09.22.2010 8:55 PM PDT

Well -blam!-balls...

  • 09.22.2010 9:01 PM PDT

Heck yeah, i pay 150 bucks for a game that wont even work! I officially hate HALO: REACH for making me hate it.

  • 09.22.2010 9:14 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

my disc hardly works either. when i got it it had a little color dis figuration on the disc but 0 scratches. i can't load the maps half of the time.

  • 09.22.2010 9:35 PM PDT

The bottom of my disc looked a little strange. Did anyone else's?

  • 09.22.2010 9:39 PM PDT
Subject: Disc Not Reading

It's been 8 days since the release of Microsoft and Bungie's newest hit video game Halo: Reach. Millions of customers bought the game the opening day, and even thousands waited many hours in line for the midnight release at local video game retail stores. Unfortunately, many of these gamers were left to only find out their Xbox 360 console cannot play the game because of unforeseen technical difficulties.

Only hours after the release people were all over the Bungie.net forum complaining that the game is getting a "Disc Read Error" or that the game was freezing during game play. After going into a little more detail, some people are unable to even start the game up, because the Xbox 360 console would not recognize that the game was a game, sometimes it would just act as if it were a blank DVD and would not do anything.

In only 3 days there were over 1000 posts in 1 specific thread on the Bungie.net forum and the thread had someone from Bungie post in it and only said "Call 1800-4MY-XBOX for troubleshooting help" but the posts kept going on about how that was not helping. By this time, the gamers were realizing that this problem was with specific Xbox 360 systems, primarily older Xbox 360 consoles and the new Xbox 360 Slim 4GB version. Even more surprisingly, people who bought the Exclusive Xbox 360 Halo: Reach Edition had this problem as well.

Most of them being the older Xbox 360's, these players were only left with 1 option, to send the console in for repairs, but since they are older Xbox 360's they don't have a warranty and they are ordered and demanded to pay 100$ for repairs cost. Now those gamers are questioning Microsoft "Why should I pay another 100$ to play this game? You made the mistake when you made the game, it is your fault, not mine. Why should I suffer with my time and money for your mistake?" Microsoft at 1800-4MY-XBOX said that they could not do anything unless they were to pay 100$ for repair costs. 1 person even reported that he talked to the manager of that facility and he had no answer for this problem either. He asked the customer to send in his Xbox and to pay the 100$ repair fee, the customer refused and is still fighting for this.

To make things even more interesting, the Bungie employee (He is considered an employee to the gamers on Bungie.net) said that if they called 1800-4MY-XBOX and told them the situation, that they would have the 100$ fee taken away, and make it free of charge. Even after that the gamers said they would not do such a thing at Microsoft and that Bungie is not obligated to say such a thing.

Thousands of gamers are left stranded with an Xbox 360 that can't even play the game they want to play the most.

  • 09.22.2010 9:40 PM PDT

lol thats well put.

I still encourage you guys to try a fix that has been proven to work (a little anyway)

Remove your hard drive, put in a usb stick. Start the xbox, recover your gamertag, install the xbox live update when it promps you, try playing the game with just the flash drive. REMOVING THE HARD DRIVE ALONE DOES NOTHING

  • 09.22.2010 9:44 PM PDT

Soul slayer Ashido

I tried playing with USB for the third time and surprising got in 2 multiplayer matches before the error returned. Actually had a smile on my face for a second. Back to the drawing board....

  • 09.22.2010 9:47 PM PDT
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HA! I just got an email telling me to participate in a survey about my recent Xbox support experience when I was "dealing" with this issue. Hope they like the response!

  • 09.22.2010 9:58 PM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

A guy at work brought me his Xbox, so I brought it home, used my hard drive, my original "problem" disc. Worked fine, all night in co-op and solo campaign. No freezes, no DRE, no looping cutscreens. I'll call and fight for a free repair on my console tomorrow. But at least I can play while it's gone!

  • 09.22.2010 10:02 PM PDT
Subject: Disc Not Reading
  • gamertag: tim200
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Posted by: Windman
I tried playing with USB for the third time and surprising got in 2 multiplayer matches before the error returned. Actually had a smile on my face for a second. Back to the drawing board....

don't forget to clear the catche I can play team slayer but almost nothing else. still freezes and kicks me off. I have an unusually good run of 8-10 matches before i can't play any more.

  • 09.22.2010 10:02 PM PDT

Anything can happen

Mine works half the time. It work today for a few hours and then stopped but I turn my xbox on and off and it starts again................

Its still a pain tho.

  • 09.22.2010 10:03 PM PDT

I guess I'm just lucky, I've had the DRE problem, but it fixes itself after a few hours, and if I clear my cache the error stops, since the last time I fixed it I had a system update and have not had any errors since. I expect some errors tomorrow, but ever since I stopped spending 10+ hours a day in forge it hasn't done anything.

  • 09.22.2010 10:10 PM PDT

If I'm still not pissed about this later tonight, I'll try working on it tonight to figure out what could fix this.

  • 09.22.2010 10:19 PM PDT