Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

... it didnt read for like 8 minutes... came back from screaming then it played??? wtf

  • 09.24.2010 12:11 PM PDT

We need to start a petition topic or something to get something rolling!
I feel like someone just mugged me for $60 and ran away for free without no consequences.

  • 09.24.2010 12:21 PM PDT

This sucks i need to wait till next summer to get new xbox360 slim.Iv got three -blam!- red lights.Last what i played was Halo REACH Pillan of Autnum on Legendary.Any way game is totally explored and i wish they can make Halo as never ending story.This reminds me like Cranc and Cranc 2.But that film is defenatly not for my brother.Any way the problem with my Reach was i downloaded game with Nucleared CRC.Oh its good cus now iw got the original.But i have lost the gold member ship soo it basicly sucks.

  • 09.24.2010 1:04 PM PDT

Had to get out the boat so i could walk on water


Posted by: Hosstyle1123
We need to start a petition topic or something to get something rolling!
I feel like someone just mugged me for $60 and ran away for free without no consequences.


This is true but I will wait to see what someone who sent in there console says when they get it back to see if resolved the issues

  • 09.24.2010 2:11 PM PDT
  • gamertag: Setthh
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My console had the same problem and i was able to play.

okay first put the disc in and and if it doesnt read and it says open tray. Eject the tray and close it again and as soon as it closes hit the the xbox with medium force above the disc and it should read. if it doesnt read the first time rinse and repeat.

Eventually it will work.

i had to do this everyday with my xbox to get it to read halo 3 and reach

i usually use the controller to bang on the xbox


*I think this is only a fix if your xbox refuses to read any games*

[Edited on 09.24.2010 2:48 PM PDT]

  • 09.24.2010 2:45 PM PDT

I'm about to just buy a new xbox. I should have been able to play this game 10 DAYS AGO. I looked forward to playing Reach for about a year before all this mess and I simply can not wait any longer...

  • 09.24.2010 2:48 PM PDT

Okay my games/system is messed up. It lets me play matchmaking but not all campaign missions

  • 09.24.2010 3:31 PM PDT


Posted by: x WWK x SNIPER
I'm about to just buy a new xbox. I should have been able to play this game 10 DAYS AGO. I looked forward to playing Reach for about a year before all this mess and I simply can not wait any longer...


Just FYI, people with brand new slims with 250GB hard drives are running into the same problem... So I wouldn't run out and buy one just yet.

  • 09.24.2010 3:43 PM PDT

Posted by: SilentThunder00

Posted by: x WWK x SNIPER
I'm about to just buy a new xbox. I should have been able to play this game 10 DAYS AGO. I looked forward to playing Reach for about a year before all this mess and I simply can not wait any longer...


Just FYI, people with brand new slims with 250GB hard drives are running into the same problem... So I wouldn't run out and buy one just yet.


But its funny because for the people who had old Xbox-es and went out and bought the new Slims, the game worked perfectly.

However the owners of the Slims beforehand, [some] can't the game to work.

Weird.

  • 09.24.2010 3:53 PM PDT
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im going to get a 4GB slim from walmart and return it if reach still doesnt work.

[Edited on 09.24.2010 4:04 PM PDT]

  • 09.24.2010 4:03 PM PDT
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I'm in a similar position, I can play matchmaking no problem, but I cant get past the intro movie in the campaign, or play Firefight. Tried to install it to my hdd, but no gets to 27% and fails... I am getting really annoyed now, phoned microsoft, and got no help. Told I had to send it in to get fixed, but my warranty is up, so 90euro..No way am I spending that much for one bloody game, every other game I have works! I'm going to Gamestop on Tuesday to get a replacement disc, but if that doesnt work, I dunno what I'm going to do. No way in hell, am I paying to get my console fixed, if everything else is working!

  • 09.24.2010 4:10 PM PDT
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I got campaign to work a few times completley at random, but overall the problem has gotten much worse i can no longer predict when the DRE'S will happen. in about a one hour period i got atleast 12 DRE'S for everything, forge, multiplayer, and campaign.

  • 09.24.2010 4:13 PM PDT

when ever mine does the disk read error all sounds stop working and then after a matchmaking game it DREs.

  • 09.24.2010 4:20 PM PDT
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Honestly this is one of the worst things that I have ever heard of.

I have a X-Box launch console that plays every other game I have ever put in it, but now Halo Reach gets the DREs.

I am not paying Microsoft 120 dollars to have something repaired that should be free. If it is a problem with your software, I should not have to pay for it.

I would recommend everyone else to not pay to have their game updated, as this is one of the most ridiculous things I have ever heard of.

  • 09.24.2010 4:26 PM PDT

maybe some of the disks in the first shipment were defective, both 2 of my friends and i have the same 20gig launch xbox and yet only i have had DREs but im actually able to play it, some days it wont DRE and when it does it kindly DREs after my game, exchanging for a new one soon

  • 09.24.2010 4:31 PM PDT
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I sent my Xbox off a week ago and they haven't even started repairing it.

  • 09.24.2010 4:31 PM PDT
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there was definatley weird with my disks but i dont think thats the problem. All my freinds havent had any problems and I returned my disc three times at three diffrent gamestops and the employees there said no one else returned the disk but me so i think theres a select few xbox's all over the world incompatable with Halo Reach.

  • 09.24.2010 4:53 PM PDT

The new Weekly Update is up and there is nothing about disk errors. Cool!

  • 09.24.2010 5:08 PM PDT
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Ridiculous! They could at least acknowledge the problem! I mean we bought the game like everyone else, why should we be punished for whatever the hell is wrong with the consoles, or games!

  • 09.24.2010 5:18 PM PDT

6th, 7th, 8th? time calling 1800-4MY-XBOX. I lost track after 4, but anyway. I'm on the phone again with a hardware specialist and he's checking with someone to see if I can send this in for free of charge.

If that's the case, I really don't know if I'll send it in because this is just b***s**t. I should not have to wait 2-6 weeks just to play a game I bought that happens to be made by Microsoft Studios, who happens to be part of the Microsoft company, who happens to have made this console that is supposed to play this game.

  • 09.24.2010 5:21 PM PDT

I just got off the phone with xbox support. The rep said 'there will be an update on xbox live from microsoft soon'. Sounds good... a little too good. Has anyone else heard this? If not try to call 1-800-4my-xbox now. Im curious if they tell you the same. Either way im calling tomorrow to see if i get the same story.

  • 09.24.2010 5:30 PM PDT
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as Hosstyle1123 said a couple posts ago

"We need to start a petition topic or something to get something rolling!
I feel like someone just mugged me for $60 and ran away for free without no consequences."


so I guess Ill start one on the form
1.Zachary Morris.

  • 09.24.2010 5:30 PM PDT


Posted by: Mr Ke0ni
I just got off the phone with xbox support. The rep said 'there will be an update on xbox live from microsoft soon'. Sounds good... a little too good. Has anyone else heard this? If not try to call 1-800-4my-xbox now. Im curious if they tell you the same. Either way im calling tomorrow to see if i get the same story.


There are several different versions of this. Some have said that support told them that there will not be an update, Urk said that this can't be fixed by an update. Personally I feel as though they just say that to get people to shut up, I don't know who to believe anymore.

  • 09.24.2010 5:38 PM PDT

You call that cheez whiz?!?


Posted by: C Jones
The new Weekly Update is up and there is nothing about disk errors. Cool!


Exactly what I was thinking... way to show us you're still considering the issue bungie.

  • 09.24.2010 5:52 PM PDT

For anyone in New Zealand with this problem, just got off the phone with Microsoft and they have stated that because my console is out of warranty i would have to pay for the repair....which would cost $200 nz!!! just to add salt to the wound they also told me this is a known problem with the halo disc but there is nothing more they can do about it! Bull-blam!-!

[Edited on 09.24.2010 6:49 PM PDT]

  • 09.24.2010 6:32 PM PDT