Halo: Reach Forum
This topic has moved here: Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
  • Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

Had to get out the boat so i could walk on water


Posted by: XZ3ROorDieX
Any one who is reading this post, please feel free to shoot me a message on the forums if you would be willing to participate in a class action lawsuit. I might or might not be able to send you a reply depending on how much time i have in my schedule but trust me your gamertag will be added to the long list of contacts.


-ZERO


It would come down to this sooner or later

  • 09.25.2010 11:22 PM PDT

Using a flash drive worked for a few missions. I actually got an achievement for finishing a mission (finally). But right after I got the error again. All my check points worked too.

  • 09.25.2010 11:52 PM PDT

yea your right. taking the HDD completely out and using a flashdrive helps me play a couple of games of matchmaking in a row and allows me to get the carnage report for some extra xp. But don't get me wrong this does not completly fix the problem. campaign still doesnt want work and i dont even try to do customs, firefight, or forge either.

  • 09.26.2010 12:38 AM PDT
  • gamertag: [none]
  • user homepage:

I have tried this and so far it works, but I've only played it for a few minutes so far, gona give it a try, and if it fails...well I dont bloody know. I am still really annoyed that my Hdd wont work it. Honestly I think the problem is with the HDD's rather than disc, or console..Well lets find out if Halo will finally play..

  • 09.26.2010 2:00 AM PDT

add me if you need ODST Firefight achievements

Very annoyed... my disc is perfect, as new, but says need cleaning and I cant play any campaign or matchmaking, but I can still jump in on my friends firefight games. All other games play fine.

  • 09.26.2010 2:06 AM PDT

OK GUYS I WOULD LIKE TO APOLOGIZE AHEAD OF TIME FOR PUTING THIS WHOLE POST IN CAPS AND ADDING A LOT OF SPACING BUT THERE IS A METHOD FOR MY MADNESS.




I THINK I HAVE FOUND A FULL PROOF METHOD TO FIXING MATCHMAKING BUT IDK WHETHER IT WILL FIX CAMPAIGN OR NOT. I ESTIMATE THAT IT WILL COST ANYWHERE FROM 30$-45$


PROBLEM: WE ARE ALL EXPERIENCING 2 MAIN ISSUES:

1ST ISSUE: WE ARE NOT ABLE TO LOAD THE MAPS FAST ENOUGH BECAUSE THIS IS SUCH A DETAILED GAME; IT REQUIRES YOU TO HAVE THE GAME DOWNLOADED ON YOUR HARDRIVE BECAUSE IF THE LOAD TIME BEFORE THE MATCH STARTS TAKES TO LONG IT WILL GIVE YOU THE DRE ERROR MESSAGE BUT THAT IS ONLY THE FIRST MAJOR ISSUE. (PLZ READ ON)


2ND ISSUE: FOR SOME REASON THE GAME IS ALSO REJECTING OUR HARDRIVES MEMORY STORAGE. THIS IS WHY YOU CAN'T GET INTO THE AFTER GAME CARNAGE REPORT(WHICH ALSO SCREWS YOU OUT OF EXP). THE ONE FIX SOLUTION TO THIS PROBLEM IS USE A USB.


SOLUTION: THE WAY TO CONQUER BOTH ISSUES AT THE SAME TIME IS TO USE ONE 16 GB FLASHDRIVE SO YOU CAN TRANSFER NOT ONLY YOUR GAMERTAG BUT BE ABLE TO DOWNLOAD HALO TO YOUR HARDRIVE. (and maybe redownload your extra game content from the download history) [I KNOW ITS LONG BUT I ENCOURAGE YOU TO READ ON SO YOU CAN SAVE MONEY]


BEST COURSE OF ACTION: GO TO A STORE THAT HAS A LOOSE POLICY ON THE RETURN OF ELECTRONICS SO YOU CAN PURCHASE A CAPABLE USB. THE ONLY PLACE I CAN THINK OF OFF THE TOP OF MY HEAD IS WALMART EVEN THOUGH I DO NOT SUPPORT THEIR BUSINESS ETHIC.


PLZ NOTE: I HAVE NOT YET TRIED THIS MYSELF BUT I HAVE BEEN TRYING TO FIX MY PROBLEM FOR THE PAST 2 WEEKS CUZ I DONT HAVE ENOUGH MONEY TO REPLACE MY XBOX AND BEST BUY WON'T REFUND MY COPY OF REACH. PLEASE MESSAGE ME IF YOU FIND THIS SOLUTION HELPFUL.


I TRULY WISH YOU GUYS THE BEST OF LUCK



-ZERO


[EDIT]


P.S. For god sake don't go out and buy a microsoft usb either. They have put us through blaming hell and back so don't let them profit off of our misery. And Microsoft better show credit where credit is due! If this solution does end up working I better not find out that they (m$) are plagerizing this solution and claiming it as their own. The gaming community had a problem and in the end that community is the one that solved it.It would put a smile on my face to hear each an ever philipino tech support member have to say "Here is the solution to your problem but we as a company are required to say that we did not come up with this solution but in fact we had to look at bunige's forum for insight on how to fix this error. You can actually thank a group of gamers quite similar to yourself for finding the solution to this technological disaster. We are sorry for your inconvenience and we will try not to be such a scam outfit in the future" (Sorry just blowing off some steam with that last one there)


P.S.S If you went out and bought a brand new console just to play reach go tell em shuv it and get ur money back

[Edited on 09.26.2010 3:42 AM PDT]

  • 09.26.2010 2:09 AM PDT

add me if you need ODST Firefight achievements

can you give me the number to call (in numbers, not letters)

thanks in advance

  • 09.26.2010 3:28 AM PDT

from australia. played for about 20hrs since it came out and suddenly won't even play anymore. just got on my holidays and now the game doesnt wanna work. patch it Bungie

  • 09.26.2010 3:32 AM PDT

this is on a slim console aswell.

  • 09.26.2010 3:33 AM PDT
  • gamertag: Tsuarn
  • user homepage:

got so bored i actually wrote this signature...

so i got my xbox back and now it works!!

but i think i just got a new xbox. for some reason he just doesnt look the same XD

now im gone! Reach is waiting for me!

  • 09.26.2010 4:27 AM PDT

I have told everyone already that if you have organised a free repair to definately take it up... if not then keep fighting until you get one.. then if it still doesn't work when you get your console back then I think further action should be taken

  • 09.26.2010 4:40 AM PDT


Posted by: M Yoda420
@InfernoDivider

My game wouldn't read at all or would be read as a DVD, so I gave your method a try. Surprisingly the box finally read it as a game instead of a DVD, however I got the dirty disk error when I tried to start it. So I got close. I ejected it and put it back in and now it's reading as a DVD again. Third time is reading it as a game but the preview pic isn't showing up so I'm assuming it's still not reading correctly. Which I can confirm. I'm thinking about boiling the disk to see if that works. I don't really have any other options anyway.

Alright, I boiled the disk, saw the oily whatever come off it, knowing the chemicals nowadays it's probably toxic. Popped in the game.

AND HOLY -blam!- -blam!- IT WORKED! I can at least make it to the main menu, I have to rush off to work now but I'll be running further tests on it later and I'll report the findings.

I suggest everyone having problems with this to try both methods (using a USB drive and boiling the disk) to make the game work. A note on the boiling part though, be extremely careful and delicate, if you so much as warp the disc slightly, it could explode in your xbox in which you would need to buy another xbox, at the least.


So far I've played up to chapter 3 and some matchmaking with no problem. Seems using a new/different HD that hasn't touched an xbox fixes half of the problem, and boiling the disk fixes the other half. So far anyway... we'll see how far I get.

  • 09.26.2010 5:49 AM PDT

add me if you need ODST Firefight achievements

I dont think im trying any of these tricks - simply running up the road to Blockbuster after dinner and trading it in for something else. If they fix it with a patch soon then I will buy another maybe.

  • 09.26.2010 7:15 AM PDT

J23: Ready 4 Anything
We must move forward. Learn, Improve, Evolve

I'm having the same problem. When I playing Halo Reach it randomly pop-up with saying the disc is unreadable and takes my straight to dashboard bit without me doing anything the xbox still reads Halo Reach. Does it having anything to do with my xbox 360 console. It's the original model from 07 when the Xbox 360 first launched. I also like to add this same problem occurs with Downloadable games like Plants vs Zombies and Monday Night Combat

[Edited on 09.26.2010 7:28 AM PDT]

  • 09.26.2010 7:24 AM PDT

Posted by: AusGreenLantern
I have told everyone already that if you have organised a free repair to definately take it up... if not then keep fighting until you get one.. then if it still doesn't work when you get your console back then I think further action should be taken

Ok so two people have now gotten their console back from repair and Reach now works for them.

For those of you that got your console back, is there an invoice or something that tells you exactly WHAT they did? This way people will know what to ask for, because I don't think it's a given that Xbox Support will know exactly what fix to use.

  • 09.26.2010 7:45 AM PDT


Posted by: C Jones
Posted by: AusGreenLantern
I have told everyone already that if you have organised a free repair to definately take it up... if not then keep fighting until you get one.. then if it still doesn't work when you get your console back then I think further action should be taken

Ok so two people have now gotten their console back from repair and Reach now works for them.

For those of you that got your console back, is there an invoice or something that tells you exactly WHAT they did? This way people will know what to ask for, because I don't think it's a given that Xbox Support will know exactly what fix to use.



I could be wrong here but they'll never send you an invoice of what they did. They'll generally get the Xbox you send in, and just send you another one they refurbished. Meaning they send you a different Xbox that got sent in for whatever problem it had. You can check it out by looking at the date on the back or the serial number right beneath it.

  • 09.26.2010 7:59 AM PDT

had my game for a week now it wont even read it. -blam!- YOU BUNGIE!!

EDIT: i tried a different game. None of my games work FML

[Edited on 09.26.2010 8:36 AM PDT]

  • 09.26.2010 8:26 AM PDT

plz read my long post on page 93 of this thread

  • 09.26.2010 8:38 AM PDT
  • gamertag: [none]
  • user homepage:


Posted by: XZ3ROorDieX
plz read my long post on page 93 of this thread

Too many caps.... I'm just waiting for bungie to make a patch.


BUNGIE YOU ALWAYS SAY YOU LOVE YOUR FANS, THEN WHY DON'T YOU ATLEAST TRY!! TO FIX THIS PROBLEM? STOP BEING SUCH GREEDY PEOPLE.

  • 09.26.2010 8:51 AM PDT
  • gamertag: [none]
  • user homepage:


Posted by: XZ3ROorDieX
plz read my long post on page 93 of this thread


I want to thank you for the time and energy you have put into this. I hope this fix will help some people. I do not have $30 or $40 to spare for a flash drive.

  • 09.26.2010 8:57 AM PDT


Posted by: Madmom


#1) All of you in United states and Canada please go on to
www.BBB.Org File a product/advertising complaint against Microsoft I used the main office in Redmond, Wa. I searched the company with phone number we all know and love (800)4my-xbox
Please this only takes minutes. They are a member of the Better Business Bureau. This is why this company is here.

#2) Microsoft. There is this thing corporate America uses in the customer service industry. Its called a pre shift meeting.
It would be nice if all the agents were at least saying the same thing.


Great idea! Don't know why I didn't think of the BBB. Thanks Madmom! I have just filed my complaint.

  • 09.26.2010 9:10 AM PDT
Subject: Disc Not Reading

i dont think its cuz of the elites i think its the onsole cuz i have an elite for a yr and a half and my scrren looks messed up like from the little circle of my armor ability, like from that part drawn horizontally then everything below it is all strobing flashing lights and the graphics are all flashing and blinking everytime i move the left analog stick anywhere its really annoying and i have already tried to exchange the disc yesterday and the same thing happend its something in the xbox and idk im out of warranty so if anyone knows or has any ideas on how i can solve my problem or might help please message me on here...THANKS EVERYONE -jonnych50

  • 09.26.2010 10:34 AM PDT
Subject: Disc Not Reading? Call 1-800-4-MY-XBOX for support (see page 35).

Ah dude this sucks I just got my copy of halo reach and it wont -blam!- play with my hard drive in so i have to take out my hard drive so i cant play fireflight and wont be able to download any map packs -blam!- U BUNGIE!!!!

  • 09.26.2010 10:38 AM PDT

BUNGIE BETTER FIX THIS -blam!- OR I WILL NEVER PLAY ANY GAME BUNGIE MAKES EVER AGAIN!!!-blam!- THIS IM GONNA GO PC GAME

  • 09.26.2010 10:39 AM PDT

Right, time for my 2 cents. Only just got an xbox last week, my mate bought a halo reach slim and gave me his old launch model as i have been a die hard ps3 fan since launch. Got the legendary reach edition exactly a week ago, along with an xbox live gold subscription and a wireless network adapter. Imagine my surprise when the game wont play due to dre. Phoned up microsoft, who told me it was a disc issue, s went and swapped it from the store i bought it from, iv done this three times. Phoned up microsoft who then told me it was a compatibility issue with some of the older twenty gig hard drives. So went out and spent £80 on a new 120 gig hard drive which surprise surprise didn't resolve the issue. Phoned them up again today for them to tell me that its a firmware issue with certain xbox models and only they can fix it. Of course i'd have to pay for the privilege.
Nopthing about this situation is even remotely acceptable. Im out of pocket by a considerable some of money and stil see no fix in sight.
Tommorow im getting in touch with trading standards and the citizen advice bureau because quite frankly me having to pay to fix microsoft and bungies issue isn't just morally wrong, its completely illegal.
Count me in for the class action lawsuit and a little advice to bungie for their next release.
Next time, try playtesting your game on every sku on the market instead of the most recent one.
One very dissapointed new xbox owner

  • 09.26.2010 11:29 AM PDT