Bungie is awfull!!!! So me and my wife are playing Halo Reach, my wife is playing for the first time, and both of our xbox live accounts get temp banned from earning credits, WHY?? There is no explanation given and the website we were directed to gives general explantions like a modded system, (WHICH WE DONT HAVE) and cheating (WHICH WAS NOT HAPPENING) My wife who was playing for the first time, was making the mistake of killing our own team, so the first time it happened, we thought that had to be the reason why. But, then it happens a Second time!! Right in the middle of a one-for-all match with OUR friends. (And not our xbox friends, but people we actually know in real life) The bad thing is we dont know what we are doing, so we cant stop doing whatever it is. We were told we would receive emails about it. (WHICH HAS NOT HAPPENED) You can not contact them at all, and they hide behind xbox live. Just read their code of conduct, they are arrogant, and seem to forget who made them so big (AS IN, ALL OF THE PEOPLE WHO LOVE AND PLAY HALO) I am glad they are not making halo anymore, because hopefully, a company that cares about their customers and does not have such an arrogant attitude will take over the reigns. Hey bungie, if you ban some one then you could at least inform them why, so they do not do it again. And honestly in this case, your moderator is in the wrong, although thats hard to determine since we cant contact you, and you wont contact us, to tell us why. It's a great game but your customer support sucks. You pawn your problems off on xbox live and put them in a bad position, with no resources to explain to their customers, what is going on with thier customers. Bungie does not respond to complaints because they have the attitude, if you dont like what we do with our game then dont play it. (YOU SEEM TO FORGET WHO GOT YOU WHERE YOU ARE-THE PEOPLE WHO LOVE BUY AND PLAY THE GAME) What ever happend to support, and standing by your product? It seems simple, if you ban someone, inform them why, so they dont do it again. You are not supposed to ignore them and keep banning them. You heads have gotten huge, you need to come back down to earth!!!!
[Edited on 01.23.2011 11:26 AM PST]