- Rokit
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- Exalted Mythic Member
- gamertag: Rokitz
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Want to know more about me? Check out my Community Joes interview.
Trying something once will increace your chances of success, because you tried it. Try someting twice, and your chances increase yet again - seeing as you've done it. Try something a few thousand times, and your chances of success is exponentially increased; this increase would likely provide success every time
I've personally never heard of this type of issue, so I can't give a definitive answer.
From the sounds of things, creating a new Xbox Live Account would be the best decision. Seeing as they likely verified your address, name, DOB, etc. to access the account in the first place. Their "problem" is that they can't verify that it is actually you. Which was something they set in place about a year back thanks to phishers and such.