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By sharp and flame; a friend of a friend.
Just got an email from Amazon Support.
"Hello,
I'm sorry to hear that you haven't received email confirmation from the seller
yet.
I checked on your account and see that you wrote Bungie Store today ---that was
the correct action to take. In my experience, sellers reply to customer e-mails
within a few business days of receiving the message. We hold them to the same
high customer service standards we set for ourselves. Before I take any action
on the order, I want to give Bungie Store a chance to resolve this.
If you haven't heard back from the seller by July 5, 2011, you may qualify to
submit an A-to-z Guarantee claim. Our A-to-z Guarantee offers reimbursement and
protection for those rare cases when a buyer is unable to resolve an order issue
with an Amazon Marketplace seller.
For eligible orders, you can file a claim here:
https://www.amazon.com/gp/a-z-guarantee/submit-claim.html
You'll also find information about submitting, eligibility, processing times and
how to check your claim status here:
http://www.amazon.com/help/a-to-z-guarantee
In addition to our large selection, one of the benefits we try very hard to
offer our customers is convenience. I'm very sorry for the inconvenience you
experienced in this issue.
We appreciate your understanding and business with Amazon.com.
Thank you for your recent inquiry. Did I solve your problem?
If yes, please click here:
http://www.amazon.com/gp/help/survey?p=********************** **
If no, please click here:
http://www.amazon.com/gp/help/survey?p=********************** **
Best regards,
Maila P.
Amazon.com
Your feedback is helping us build Earth's Most Customer-Centric Company.
http://www.amazon.com/your-account"
No... you didn't. I just wanted to know if the order went through or not...