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"Both optimists and pessimists contribute to our society. The optimist invents the airplane and the pessimist the parachute. " ~Gil Stern
"The difference between stupidity and genius is that genius has its limits." ~Albert Einstein
"What did I just drink?"~Socrates
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Posted by: Achronos
Yes, this is definately a problem. Unfortunately, there are technical reasons that a user can't see instant feedback on reported posts (old forum system is old).
As for more ninjas - that goes back to an issue of trust. Picking new moderators is hard. Nobody likes doing it and it takes forever. It doesn't help that most people who would be good moderators have absolutely no desire to do it because it is a thankless job, and most who want to do it would make terrible moderators. Adding in the limitations of time zone converage as well as the fact that these are volunteers, well, the pool of people effectively shrinks to near-zero most of the time.
At present, it is simply more expedient to live with the status quo until such time as we won't have to anymore.
Posted by: elmicker
It's not about ability, it's about desire. For a user, the report system is opaque and tedious. When a user doesn't see a system work, when they don't get feedback, they're not liable to trust the system and therefore less likely to use it.
I'm sure there are a few people around, however, you still have the problem of just a few people are probably not going to make a huge difference with the current issue.
I must ask, though. What are you guys going to do when you inevitably go multi-platform? I think it is obvious that you're going to need a decent amount of new moderators to deal with a population that could easily be doubled. You're going to have to add new moderators at some point. Obviously I don't know when the next game is going to come out or even announced, but I'd imagine that training new Moderators prior to this happening could only benefit the community as a whole.