I am also having this same problem. This is my original XBL account, created in 05, but it hasn't been my primary for a couple years. It still has H2 and H3 data, but neither nameplate shows up as an option. Also, this account was linked to a bungie.net profile years back, but when I went to sign in, it took me through the profile creation process, saying there was no profile linked to this gamertag, though I'm POSITIVE there was. I was wondering if maybe you experienced a similar issue? Though I cant imagine how that would result in it not working. The H2 nameplate is literally the only reason I even recovered this account.