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Moderators are supposed to police the public forums. They are not supposed to usually do anything else. They have no power over PMs or chapters (unless the chapter founder gave them that power).
Admins are the ones who have free reign over the whole site. They can police PMS and chapters, though they rarely seem to do anything in either.
Mods couldn't do anything about PM spam or harassment anyway. They can only ban from the public forums, which won't do anything to halt PM abuse. Admins can ultraban, which won't let you do anything on the site. Admins are the ones you're looking for.
Though, admins don't usually get involved in policing unless they think they have to. For most PM abuse, they'll just say "block". They usually won't do anything about PM abuse unless there seems to be actual illegal activity going on in them. Even mods are told to forward really heinous PM abuse on to the admins.
So, OP, block and forget. Also, I'd suggest you don't post topics about specific users, and never put their name in the discussion, even if you do.