Bungie.net Community
This topic has moved here: Subject: Bungie should do this for NEW support
  • Subject: Bungie should do this for NEW support
Subject: Bungie should do this for NEW support

Xbox LIVE gamertag: Dat3lessNutella
Steam username: TopWargamer
To look up my Halo stats...search for the gamertag TopWargamer.
SAVED THREAD PAGES: 283
One does not simply get rid of TopWargamer so easily.
You know this to be true.
ALL HAIL GABEN

Most companies have an IM you can go to for all of your problems.

Bungie should have an IM support team.

Think it would be a good idea? Information would keep received and sent out faster.

  • 11.03.2011 4:28 PM PDT

When do people ever need tech support here?

  • 11.03.2011 4:31 PM PDT

I suggest an online team if your doing a PC MMO. The forums have already served as a fantastic support so there is no need. If Bungie needed to do a support then it would probably be in the Optimatch Forum revived.

  • 11.03.2011 4:33 PM PDT

The beta is super awesome. RogueAssassin27 is now the person who got my Totodile's nickname. Hoo-hah! Relevant.inb4lock

What's an IM?

  • 11.03.2011 4:34 PM PDT

Have you seen my mind anywhere? I seem to have lost it...

0x0 x0x 0x0 000 000 x0x 000
x0x 0x0 0x0 0xx 000 0x0 000
x0x x0x x00 0xx 0x0 x0x 0x0

I have seen you future

Even if there was a need to contact Bungie for support instantaneously an IM tech support team would not be fiscally responsible. You would need several people dedicated to answering questions, and there would be the people who just wanted to say hi, probably adding the need for more people. For a company that only employs about 150 people that is not a good idea.

  • 11.03.2011 4:34 PM PDT
  •  | 
  • Intrepid Legendary Member

Saturday, March 26, 2011. Friday, August 12, 2011. Sunday October 9th 2011. December 28th - 29th, 2011. Thursday, Friday, January 19 - 20th, 2012
  /l、
゙(゚、 。 7
 l、゙ ~ヽ . . . . . . . About 5 ( Runner S Lx )
 じしf_, )ノ . . . . "The cowboy hats are coming towards the cameras!"

Posted by: WiffleBallTony
When do people ever need tech support here?

Maybe not now but, in da futer!

OT, I'd hate to say it but it's kinda really useless. If there's something wrong with any of the games the consumer would call the company responsible for the console or gaming device or they'd call the company or person who sold them the copy of the game and see if anything wrong happened before it was sent.

  • 11.03.2011 4:35 PM PDT

Now, in the quantum moment before the closure, when all become one. One moment left. One point of space and time.

I know who you are.

You are Destiny.

This has been brought up a bit here and there. If you think about it realistically, not too many people need any actual support for things, they can find their own way rather easily. Also, the Community forum pretty much serves this purpose, it would be another thing the moderators would have to moderate.

IMO

[Edited on 11.03.2011 4:37 PM PDT]

  • 11.03.2011 4:37 PM PDT

vypr..
Prez. - T.W.O.
CEO. - vyprTech CS
"Jesus Christ is my belief... Halo is my religion"
"life is short...pray hard."


Posted by: Chalupa King117
What's an IM?


IM is "instant message". Used to be the way folks talked to each other in real time. Email was for long messages, IM was for chatting. Now with FB, it's kinda combined the two. Forums are also like the "email" of the time.. used for longer discussions, drawn out over a period of time.

  • 11.03.2011 5:03 PM PDT

Quit -blam!- stalking me you weirdo.

There should be a way to message moderators about threads in need of locking, that is quick.

[Edited on 11.03.2011 5:09 PM PDT]

  • 11.03.2011 5:09 PM PDT

"Everything will be gone long before me. When the first living thing was born, I was here, waiting. When the last living thing dies, my job is finished. I'll put the chairs on the tables, turn out the lights and lock the universe behind me when I leave." -Shishka

--

http://www.bungie.net/News/Blog.aspx?mode=news#cid32227

In my opinion, Bungie are to big to use an IM service, besides, to many people would contact the address without a serious manner.

[Edited on 11.03.2011 5:18 PM PDT]

  • 11.03.2011 5:18 PM PDT
  •  | 
  • Exalted Mythic Member

The Gunman Division: Ace Gunman, xOmega Gunmanx, JT Gunman, xLost Gunmanx, (Op) Lone Gunman, Spade Gunman, Viper Gunman, Ysuran Gunman, BlindfireGunman, Angel, briskit1, dinjitsu2222, and Onobono. No idiots, please!

Rather than an IM service, I would rather see a support ticket system. Lots of games today have this, its great for general issues, bans, support, bugs, etc.

  • 11.03.2011 5:39 PM PDT

Rather then an IM service how about bugs@bunge.net?
Or posting to the forums with your problem.
Or calling them up on the phone.

  • 11.03.2011 5:42 PM PDT

Hello, I'm Mr AwesomePizza. I like pizza and I'm a man. Reasoning for the name. I like to listen to the classics of music, write poetry, play video games, and much much more. I'm always down for a nice chat, so please hit me up for some conversation.

Bring back questioning the soul!

  • 11.03.2011 5:58 PM PDT