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This topic has moved here: Subject: Bungie doesn't really care about their fans
  • Subject: Bungie doesn't really care about their fans
Subject: Bungie doesn't really care about their fans

Who the hell do you think I am?


Posted by: ExquisiteDragon
Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

"Problem loading page".


Loads fine for me.

And DeeJ, what exactly was that?

Oh lol, that was funny

[Edited on 12.27.2011 11:42 AM PST]

  • 12.27.2011 10:59 AM PDT


Posted by: TuffJuice

Posted by: ExquisiteDragon
[quote]Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

Heh, I saw TGN tweet that earlier. Paul from Ocean Marketing must be living in a nightmare that just won't go away.


Yeah, saw it on Reddit. It's definitely unprofessionalism at it's finest.

  • 12.27.2011 11:00 AM PDT


Posted by: PhoenixSniperX

Posted by: TuffJuice

Posted by: ExquisiteDragon
[quote]Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

Heh, I saw TGN tweet that earlier. Paul from Ocean Marketing must be living in a nightmare that just won't go away.


Yeah, saw it on Reddit. It's definitely unprofessionalism at it's finest.

And to think I almost ordered one of those n-controllers. Luckily they were back-logged at the time and weren't taking orders. They also never responded to 2 of my emails. Disaster averted. I definitely feel sorry for Dave and anyone else that had to deal with Paul.

  • 12.27.2011 11:04 AM PDT

We miss you Logan.
Ask any question. I'll help with anything on site or off.


Posted by: Munitions lll
I was naive to think otherwise for several years. It's all about money. It's always been about money. They don't care about how games turn out, or addressing negative gameplay mechanics, exploits, ect, as long as they make their sales quota.


I'm pretty sure every game company cares about the games they make.

  • 12.27.2011 11:08 AM PDT

I acknowledge my user name is stupid. However, I promise I'm not.

Disclaimer: The latter is a lie.

After reading that...

Bungie do care.

Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

  • 12.27.2011 11:19 AM PDT

if(!now){when();}
Bungie Favorite Author : Iris::1
Map

Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

WOW! The darkside of the gaming indrustry.

I wonder how many people have called the number at the bottom?

  • 12.27.2011 11:24 AM PDT

The WorkPLace

Posted by: FALSE R3ALITYx
And Cobravert is absolutely correct.

Posted by: Der Todesengel
"In the beginning God created the heavens and the earth and Cobra."
- Der

The Ocean Marketing guy sounds very much like a bunch of individuals on this site.
Must've been a 1337 50 in Halo 3.
Oh wait. He used a special controller....

  • 12.27.2011 11:24 AM PDT
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http://bungie.me/sig/dot2/DEUCE+MORELLI.png


Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.



facebooked all my friends this one.

  • 12.27.2011 11:54 AM PDT
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Well, here we are. I guess that it was destined to come to this.

I honestly feel for the customer in that case.

Though I do feel the need to disclose that more than a few members who have been banned in the past have adopted a "I am the customer and the customer is always right" strategy when attempting to appeal their forum bans.

I can tell you that after multiple attempts to explain to the irate "customer" (actually community member) that:

1) Bungie.Net is a community site/service provided to the fan community.

2) The service is provided without any fee(s).

3) The service is conditional on any visitor honoring and following their membership agreement.

4) The site is Bungie dot NET, not dot COM, which should explain that while it is Bungie's offering to their fans, it is not a business and/or product support site.

5) That I do not work for, act, speak or serve as a representative of Bungie, but as a member of the same community and member pool that they are/were a part of.

6) So, they are not "a customer" but rather "a member". I am not "customer service" but rather "a fellow member". So, we are both members of a community, a community that allows some members to enforce the rules and regulations that all members agreed to follow when they joined. That none of us "bought anything" to become a member and since we didn't purchase anything, we're not customers of Bungie.Net. None of us. We're here of our own choosing and can remain here as long as we follow our promise to obey the conditions to which we all agreed.

7) So, any expectation of "customer service" is going to be met with this volunteers best effort at politeness, common courtesy, and civility. Unless those efforts of mine are not returned. Then, since I have no obligation to provide the individual with "customer service", and because in fact both the angry member and I are "customers" as they are mistakenly choosing to define it... and they are basically "being rude to another guy in the crowd". Eventually, this "fellow customer" is going to share his thoughts on the ability of the banned member to "properly assess their situation and direct their complaints appropriately". And when I get to that point, I am probably not too polite about it.

The problem is, once I start giving them back what they've been shoveling from the start... somehow I "am the douche".

Oh well, at least I smell like a spring breeze. With an interesting sort of tang.

So, why the long story from Uncle Recon? Just this (and I guess that you can call this the TL:DR summary). Customers DO deserve to be treated properly. They have paid for the privilege. But if you are being bumped around by life, the Internet, or on account of your own sense of entitlement... calling yourself a "customer" when you aren't one, isn't going to make you "always right". It's constantly tried and all it does it make it harder for real customers to get treated as they should. Fairly, decently and with some gratitude for their business.

  • 12.27.2011 12:01 PM PDT

*reminisces when the Bungie/Halo community wasn't made up of CoD kids*
*sighs*
*activates time-machine and sets the clock back to Nov. 9, 2004*
glory days here I come..
*vanishes*

You tell 'em Uncle Recon!

  • 12.27.2011 12:03 PM PDT


Posted by: Cobravert
The Ocean Marketing guy sounds very much like a bunch of individuals on this site.
Must've been a 1337 50 in Halo 3.
Oh wait. He used a special controller....


Wait, so we can single out specific groups of people now? So we can start ragging on Colonels again, and ridiculing people for being horrible at Halo? I guess if the Mythics can do it, everyone can do it! Right?

  • 12.27.2011 12:05 PM PDT

I think Recon is the only member on B.net I have ever seen to make such detailed and accurate comparisons to anything.

/brownnosing

  • 12.27.2011 12:06 PM PDT

XBL: Supernova33221
PSN ID: SrilanKING

Add me if you like!


Posted by: snipe champpppp

Posted by: DeeJ
this.

Wow...

  • 12.27.2011 12:08 PM PDT

I'm so spreading that elsewhere.
Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

  • 12.27.2011 12:46 PM PDT

Didact's Reprisal -
Now is the time of our unworlding
One final effort is all that remains
And I am not afraid
We shall fulfill our promise
We fight for the grace of the Mantle
And this time none of you will be left behind

Oh, these declarations again.

Munitions III, let me ask you: how would anyone here prove you wrong? I could say Bungie employees ran into a burning building to save a baby and you could argue it was for publicity. There is no way to "prove" otherwise, even if I present the truth.

[Edited on 12.27.2011 1:00 PM PST]

  • 12.27.2011 12:49 PM PDT

I remember when I used this space to put cool looking links to my chapters back in the day. I don't even know why I'm using it now. Why are you even reading this? You must be interested in me. Still reading?

Posted by: Im SteelAssassn
Oh, these declarations again.

Munitions III, let me ask you: how would anyone here prove you wrong? I could say Bungie employees ran into a burning building to say a baby and you could argue it was for publicity. There is no way to "prove" otherwise, even if I present the truth.
Aside from Bungie's obvious requirement of publicity, I would love to see an example of another gaming industry ***"caring" for their fans and exactly how they did so.

***"Caring" in words of the OP.

  • 12.27.2011 12:53 PM PDT
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Well, here we are. I guess that it was destined to come to this.

Posted by: YahwehFreak4evr
I'm so spreading that elsewhere.
Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

It's well on its way of going post-christmas viral and I submit that "Son Im 38 I wwebsite as on the internet when you were a sperm in your daddys balls and before it was the internet" is the 2012 version of "you dun goofed and consequences will never be the same".

Once again, we are shown the truth of the following observation.

"Internet Drama is more dramatic on the Internet"

  • 12.27.2011 12:56 PM PDT

I remember when I used this space to put cool looking links to my chapters back in the day. I don't even know why I'm using it now. Why are you even reading this? You must be interested in me. Still reading?

Posted by: Recon Number 54
"Internet Drama is more dramatic on the Internet"
Simply because it is easier to be 10 times more dramatic when the opposing drama queen is merely a cyber-target you can throw darts at over and over and not have any consequences carry over to reality (most of the time).

  • 12.27.2011 1:09 PM PDT

I wear the cheese, it does not wear me.

This account is now retired due to WLID changing. Webteam needs to fix that, seriously >.>

The name of that post is all I can say. Really. Just... Wow.
Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

  • 12.27.2011 2:17 PM PDT

"I pledge to punch all switches, to never shoot where I could use grenades, to admit the existence of no level except Total Carnage, to never use caps lock as my "run" key, and to never, ever, leave a single BoB alive."

2B || !2B - Why don't you look Inside the Machine?


Posted by: Recon Number 54
Posted by: YahwehFreak4evr
I'm so spreading that elsewhere.
Posted by: DeeJ
On any other occasion, I would not attempt to manage your opinions, but I needed a place to share this.

It's well on its way of going post-christmas viral and I submit that "Son Im 38 I wwebsite as on the internet when you were a sperm in your daddys balls and before it was the internet" is the 2012 version of "you dun goofed and consequences will never be the same".

Once again, we are shown the truth of the following observation.

"Internet Drama is more dramatic on the Internet"


As a corollary:

You can lie on the Internet, but you can't lie to the Internet.

[Edited on 12.27.2011 2:31 PM PST]

  • 12.27.2011 2:30 PM PDT

Posted by: A Bit Of Zero
This thread would have appealed to me more if it was written with crayons.
Posted by: King Dutchy
I broke one of the cords for my X11s because I couldn't get past the final American course in Doritos Crash Course.

Ha, the update is quite funny. Its nice to watch internet tough guys plead for forgiveness.

"I will personally burn everything I've made to the -blam!- ground if I think I can catch them in the flames." - Gabe

What a legend.


[Edited on 12.27.2011 3:30 PM PST]

  • 12.27.2011 3:27 PM PDT


Posted by: SkilPhil
Ha, the update is quite funny. Its nice to watch internet tough guys plead for forgiveness.

"I will personally burn everything I've made to the -blam!- ground if I think I can catch them in the flames." - Gabe

What a legend.

awesome, I read the entire email exchange. That is ridiculous that he would treat a customer that way. He is getting what he deserves, if his wife and child are truly feeling the brunt force of the internet then I feel sorry for them. However, there is nothing he can do now, the internet shows no mercy.

  • 12.27.2011 3:51 PM PDT

Groups -MP | The TD
Files and Work - H3
______________________________
Posted by: Hayabusawarrior
Stop trollin mi forums

______________________________
My new GT is: Con38Dom ... yeah. >.>

"Company first, community second."

  • 12.27.2011 3:55 PM PDT

We're concerned

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Got a question, comment, or concern? PM me.


Posted by: SkilPhil
Ha, the update is quite funny. Its nice to watch internet tough guys plead for forgiveness.

"I will personally burn everything I've made to the -blam!- ground if I think I can catch them in the flames." - Gabe

What a legend.
Gabe confirmed for greatest of all time

  • 12.27.2011 3:56 PM PDT

The WorkPLace

Posted by: FALSE R3ALITYx
And Cobravert is absolutely correct.

Posted by: Der Todesengel
"In the beginning God created the heavens and the earth and Cobra."
- Der

Posted by: Jabba The Hutler

Posted by: Cobravert
The Ocean Marketing guy sounds very much like a bunch of individuals on this site.
Must've been a 1337 50 in Halo 3.
Oh wait. He used a special controller....


Wait, so we can single out specific groups of people now? So we can start ragging on Colonels again, and ridiculing people for being horrible at Halo? I guess if the Mythics can do it, everyone can do it! Right?

haha, I'm a part time Mythic, so no.

Thanks for exemplifying my point though.

  • 12.27.2011 4:29 PM PDT